Script Hangup And Call - Not Transfer

[Jesse]

I am NOT interested in transfering a call.

 

I am trying to create the following script (I have a Dialogic Card/Windows 2000):

- Call User A

- Script prompts user to "press 1 to end, 2 to call user B, or 3 to call user C"

-User A presses 2

-the script says"Good Bye" and hangs up

-The script now calls User B and continues the script

 

How can I do this?

 

I could make 2 separate scripts, but would like to keep it as 1.

[Jesse]

I'm not even sure if this is possible in 2 scripts (one calling the other).

[SupportTeam]

Sounds like you just want the dialer to make an outgoing call, but you want to specify in what module the scriptis to start when call is answered.

 

Just load the number to be called and scripts to use in the usual way, but after the scripts filename specify the module name as well, like this:

 

Script Filename|Module Title

 

eg:

C:\Scripts\Credit Card Payment\Credit Card Payment.vgs|Get Expiry Date

[Jesse]

No, I need to do this from within an existing script.

See my example above.

 

Script launches from the begining

User is prompted to make a choice

User presses 1

User is disconnected (hang up) and a new number is called continuing a script

 

 

If this is not readily available, perhaps it is through an output variable.

ex.

 

set obj = createobject(VoiceGuide)

output = object.call(script, phonenumber, etc)

 

if output=1 then

output = object.call(Anotherscript, Anotherphonenumber, etc)

else if output=2 then

output = object.call(YetAnotherscript, YetAnotherphonenumber, etc)

else

output = object.call(Finalscript, Finalphonenumber, etc)

End If

[SupportTeam]

All this is readily achievable through loading of an outgoing call to be made from within the running script.

See: http://www.voiceguide.com/vghelp/html/modD...honeMessage.htm and http://www.voiceguide.com/vghelp/html/DialListInto.htm

 

Alternatively you can monitor a script from an external program thorough the COM interface and invoke new calls from there (see: http://www.voiceguide.com/vghelp/html/com_...DialQueAdd.htm)