Guest elSueco Report post Posted 09/30/2005 10:57 AM Hello! As you proposed in the thread "Voiceguide hangs up" I starts this new thread. The script is supposed to make three calls before it just hangs up hte phone. Basically, what we do is that when a client calls the script voiceguide calls the first telephone number on our list, if nobody answers the phone then voiceguide plays a message for the caller and after that voiceguide is supposed to call the second telephone number on the list and so on until someone picks up hte phone or there are no more phone numbers on the list. Here I send you the script and the vgm file. _____________ 114854,00 0 --------------------------------------------------- 114854,11 0 VoiceGuide for Dialogic 114854,11 0 v6.0.2275 114854,11 0 --------------------------------------------------- 114854,13 0 rv global loaded >>><<< 114854,14 0 cti Inband Signaling Config file not specified 114854,97 0 init ApiMode=[DialogicGC] 114855,09 0 vm loading VMB data begin 114855,09 0 vm loading VMB data - about to delete old entries 114855,19 0 vm loading VMB data - sorting/ordering 114855,19 0 vm loading VMB data end 114855,19 0 dial DbConnectString_ADO is blank 114855,67 0 init DB Workspaces 114855,78 0 init Voicemail LoadIniSettings 114855,81 0 init read Config.xml start 114855,83 0 dxxxB1C1 dxxxB1C1 C:\Voice\Locksmith\locksmith.vgs RV= allowDialout=1 114855,83 0 dxxxB1C2 dxxxB1C2 C:\Voice\Locksmith\locksmith.vgs RV= allowDialout=1 114855,83 0 dxxxB1C3 dxxxB1C3 C:\Voice\Locksmith\locksmith.vgs RV= allowDialout=1 114855,83 0 dxxxB1C4 dxxxB1C4 C:\Voice\Locksmith\locksmith.vgs RV= allowDialout=1 114855,83 0 init read Config.xml end 114855,83 0 init LineOpenDialogic dxxxB1C1 => [1] 114855,84 1 iIvrDev=1 114855,92 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 114855,92 0 init distinct ring definitions not specified in [C:\Program\VoiceGuide\data\ConfigLine.xml] 114855,92 1 init strDlgcDevName_VoiceResource=[dxxxB1C1] (LoadXMLConfig) 114855,92 0 load start [C:\Voice\Locksmith\locksmith.vgs] 114855,92 0 MemStructVgs_ClearVgs [1] 114855,98 0 load end 114855,98 0 init hires timer setup start 114855,98 0 init hires timer setup end 114855,98 1 state Waiting for a call... 114855,98 1 event callstate IDLE 1 1,0,0 114856,00 1 WorkingMode@Idle= 114856,00 1 timer clear 114856,00 1 LineState(iLineId).iVgsIdx = 0 114856,00 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 114856,00 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 114856,00 1 event ScriptEventCode TDX_SETHOOK, code=135, state=0 114856,00 1 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 114856,00 1 timer set ignored - waiting for line re-init to occur first 114856,00 0 init lineids: 0-1 114856,00 0 init LineOpenDialogic dxxxB1C2 => [2] 114856,00 2 iIvrDev=2 114856,06 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 114856,08 0 init distinct ring definitions not specified in [C:\Program\VoiceGuide\data\ConfigLine.xml] 114856,08 2 init strDlgcDevName_VoiceResource=[dxxxB1C2] (LoadXMLConfig) 114856,08 0 init hires timer setup start 114856,08 0 init hires timer setup end 114856,08 2 state Waiting for a call... 114856,08 2 event callstate IDLE 2 1,0,0 114856,08 2 WorkingMode@Idle= 114856,08 2 timer clear 114856,08 2 LineState(iLineId).iVgsIdx = 0 114856,08 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 114856,08 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 114856,08 2 event ScriptEventCode TDX_SETHOOK, code=135, state=0 114856,08 2 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 114856,08 2 timer set ignored - waiting for line re-init to occur first 114856,08 0 init lineids: 0-2 114856,08 0 init LineOpenDialogic dxxxB1C3 => [3] 114856,08 3 iIvrDev=3 114856,16 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 114856,16 0 init distinct ring definitions not specified in [C:\Program\VoiceGuide\data\ConfigLine.xml] 114856,16 3 init strDlgcDevName_VoiceResource=[dxxxB1C3] (LoadXMLConfig) 114856,16 0 init hires timer setup start 114856,16 0 init hires timer setup end 114856,16 3 state Waiting for a call... 114856,16 3 event callstate IDLE 3 1,0,0 114856,16 3 WorkingMode@Idle= 114856,16 3 timer clear 114856,16 3 LineState(iLineId).iVgsIdx = 0 114856,16 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 114856,16 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 114856,16 3 event ScriptEventCode TDX_SETHOOK, code=135, state=0 114856,16 3 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 114856,16 3 timer set ignored - waiting for line re-init to occur first 114856,16 0 init lineids: 0-3 114856,17 0 init LineOpenDialogic dxxxB1C4 => [4] 114856,17 4 iIvrDev=4 114856,23 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 114856,23 0 init distinct ring definitions not specified in [C:\Program\VoiceGuide\data\ConfigLine.xml] 114856,23 4 init strDlgcDevName_VoiceResource=[dxxxB1C4] (LoadXMLConfig) 114856,23 0 init hires timer setup start 114856,23 0 init hires timer setup end 114856,23 4 state Waiting for a call... 114856,23 4 event callstate IDLE 4 1,0,0 114856,23 4 WorkingMode@Idle= 114856,23 4 timer clear 114856,23 4 LineState(iLineId).iVgsIdx = 0 114856,23 4 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 114856,23 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 114856,23 4 event ScriptEventCode TDX_SETHOOK, code=135, state=0 114856,23 4 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 114856,23 4 timer set ignored - waiting for line re-init to occur first 114856,23 0 init lineids: 0-4 114856,23 0 init route channels start 114856,28 0 init route channels => [] 114856,28 0 init no dti channels opened. Not opening signaling channel. 114856,33 0 cti Link1 serial init complete 114856,33 0 cti serial1 closed not sending HeartbeatCheck 114856,33 0 init iLineDevicesControlled=4 114856,36 0 init main form load end 114857,23 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 114857,23 1 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 114857,23 1 init atidle reinit : start 114857,23 1 init atidle reinit iConferenceOtherLegLid=-1 114857,23 1 init atidle reinit : reset all LineState variables 114857,23 1 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 114857,23 1 state Waiting for a call... 114857,23 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 114857,23 2 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 114857,23 2 init atidle reinit : start 114857,23 2 init atidle reinit iConferenceOtherLegLid=-1 114857,23 2 init atidle reinit : reset all LineState variables 114857,23 2 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 114857,23 2 state Waiting for a call... 114857,34 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 114857,34 3 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 114857,34 3 init atidle reinit : start 114857,34 3 init atidle reinit iConferenceOtherLegLid=-1 114857,34 3 init atidle reinit : reset all LineState variables 114857,34 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 114857,34 3 state Waiting for a call... 114857,34 4 timer fired EV_TIMEOUT_TIMETOREINITLINE 114857,34 4 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 114857,34 4 init atidle reinit : start 114857,34 4 init atidle reinit iConferenceOtherLegLid=-1 114857,34 4 init atidle reinit : reset all LineState variables 114857,34 4 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 114857,34 4 state Waiting for a call... 114857,56 1 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 114857,56 1 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 114857,56 2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 114857,56 2 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 114857,78 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 114857,78 3 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 114857,78 4 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 114857,78 4 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 114920,50 1 tw dtmf a (1,97,97) 114920,50 1 event ScriptEventCode a, code=97, state=0 114920,50 1 tw DialogicEvent 134,TDX_CST,97,0,0,DE_DIGITS,, 114920,50 1 event ScriptEventCode TDX_CST, code=134, state=0 114920,63 1 tw dtmf 4 (1,52,52) 114920,63 1 event ScriptEventCode 4, code=52, state=0 114920,63 1 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 114920,63 1 event ScriptEventCode TDX_CST, code=134, state=0 114920,78 1 tw dtmf 1 (1,49,49) 114920,78 1 event ScriptEventCode 1, code=49, state=0 114920,78 1 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 114920,80 1 event ScriptEventCode TDX_CST, code=134, state=0 114920,95 1 tw dtmf # (1,35,35) 114920,95 1 event ScriptEventCode #, code=35, state=0 114920,95 1 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,, 114920,95 1 event ScriptEventCode TDX_CST, code=134, state=0 114952,86 0 sys cleanup Start 114952,86 0 sys cleanup End 115107,14 1 tw dtmf a (1,97,97) 115107,14 1 event ScriptEventCode a, code=97, state=0 115107,14 1 tw DialogicEvent 134,TDX_CST,97,0,0,DE_DIGITS,, 115107,14 1 event ScriptEventCode TDX_CST, code=134, state=0 115107,28 1 tw dtmf 4 (1,52,52) 115107,28 1 event ScriptEventCode 4, code=52, state=0 115107,28 1 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 115107,28 1 event ScriptEventCode TDX_CST, code=134, state=0 115107,44 1 tw dtmf 1 (1,49,49) 115107,44 1 event ScriptEventCode 1, code=49, state=0 115107,45 1 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 115107,45 1 event ScriptEventCode TDX_CST, code=134, state=0 115107,61 1 tw dtmf # (1,35,35) 115107,61 1 event ScriptEventCode #, code=35, state=0 115107,61 1 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,, 115107,61 1 event ScriptEventCode TDX_CST, code=134, state=0 115109,23 1 event callstate OFFERING 1 2,0,0 115109,25 1 script interpretor: VgMulti v6.0.2275 115109,25 1 fired OFFERING event to listeners 115109,25 1 set LineState().hCall = 1 in LINECALLSTATE_OFFERING 115109,25 1 iIvrDev=1 115109,25 1 set linestate CID vars 115109,25 1 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 115109,25 1 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 115109,25 1 tw ring 1 115109,25 1 ring time since last ring event (sec): 0,00 115109,25 1 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 115109,25 1 rv clear all 115109,25 1 init LineState ResetAtStartOfNewCall. 115109,25 1 answer the call 115109,25 1 timer clear 115109,27 1 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 115109,27 1 event ScriptEventCode TDX_CST, code=134, state=6001 115109,84 1 event callstate CONNECTED 1 256,0,0 115109,84 1 LineEvCallState_Connected hDevice=1 params=256,0,0 115109,84 1 WorkingModes tapi= script= LineState().iState=6001 115110,92 1 Inband detection not enabled 115110,92 1 StartLoadedVgs at 2005-09-30 11:51:10 [VgMulti v6.0.2275] 115110,92 1 set LineState().iVgsIdx=1 115110,92 1 set sScriptToRunOnHangup=[] in StartLoadedVgs 115110,92 1 init StartLoadedVgs_InitLineState start 115110,92 1 rv add [$RV_STARTTIME]{2005-09-30 11:51:10} 115110,92 1 rv add [$RV_DEVICEID]{1} 115110,92 1 rv add [$RV_CIDNAME]{} 115110,92 1 rvns add [PathApp]{C:\Program\VoiceGuide\} 115110,92 1 rvns add [scriptsPath]{C:\Voice\Locksmith\} 115110,92 1 rv add [$RV_CIDNUMBER]{} 115110,92 1 fn RunModule start 115110,94 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 115110,94 1 event ScriptEventCode TDX_SETHOOK, code=135, state=6001 115110,94 1 tw DialogicEvent 134,TDX_CST,13396,0,0,DE_LCON,, 115110,94 1 event ScriptEventCode TDX_CST, code=134, state=6001 115110,95 1 timer clear 115110,95 1 state [init_LANGUAGE] Evaluate [1] 115110,97 1 eval[1] 115110,97 1 rvns add [init_LANGUAGE_Input]{1} 115110,97 1 rvns add [init_LANGUAGE]{1} 115110,97 1 rvns add [LANGUAGE]{1} 115110,97 1 Eval Expr result:[1] stored in $RV[LANGUAGE] 115110,97 1 path {1} not found 115110,97 1 fn RunModule start 115110,97 1 timer clear 115110,97 1 Play Module start 115110,97 1 state [WELCOME] Playing 115110,97 1 rv replace start: [C:\Voice\Locksmith\voice\welcome_locksmith_$RV[LANGUAGE].wav] 115110,97 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1} 115110,98 1 rv replace end: [C:\Voice\Locksmith\voice\welcome_locksmith_1.wav] 115110,98 1 state [WELCOME] Playing (C:\Voice\Locksmith\voice\welcome_locksmith_1.wav) 115110,98 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\welcome_locksmith_1.wav 115110,98 1 timer clear 115111,08 1 tw wav->vox convert end 302484,C:\Voice\Locksmith\voice\welcome_locksmith_1.vox,1,0,, 115111,13 1 play start ok, lPlayId=302578 115122,28 1 tw PlayEnd 1 302578 115122,28 1 play end id=302578, (current ID) 115122,28 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 115122,30 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115122,30 1 path {EV_PLAY_FINISHED} not found 115122,30 1 timer set 10 EV_TIMEOUT_HANGUP 115122,30 1 timer set 0 EV_TIMEOUT_GOTOMODULE 115122,30 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 115122,30 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 115122,30 1 path {EV_TIMEOUT_GOTOMODULE} not found 115122,30 1 fn RunModule start 115122,30 1 tw DialogicEvent 129,TDX_PLAY,302578,0,0,,, 115122,30 1 event ScriptEventCode TDX_PLAY, code=129, state=6001 115122,30 1 timer clear 115122,30 1 state [Var_Result_Query] Evaluate [1] 115122,30 1 eval[1] 115122,30 1 rvns add [Var_Result_Query_Input]{1} 115122,30 1 rvns add [Var_Result_Query]{1} 115122,30 1 rvns add [resultQuery]{1} 115122,30 1 Eval Expr result:[1] stored in $RV[resultQuery] 115122,30 1 path {1} not found 115122,30 1 fn RunModule start 115122,30 1 timer clear 115122,30 1 state [selection_Choice] Number Input 115122,30 1 rv replace start: [C:\Voice\Locksmith\voice\selection_choice_$RV[LANGUAGE].wav] 115122,30 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1} 115122,30 1 rv replace end: [C:\Voice\Locksmith\voice\selection_choice_1.wav] 115122,30 1 state [selection_Choice] Playing (C:\Voice\Locksmith\voice\selection_choice_1.wav) 115122,31 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\selection_choice_1.wav 115122,31 1 timer clear 115122,34 1 tw wav->vox convert end 313812,C:\Voice\Locksmith\voice\selection_choice_1.vox,1,0,, 115122,39 1 play start ok, lPlayId=313843 115128,14 1 tw dtmf 1 (1,49,49) 115128,14 1 event ScriptEventCode 1, code=49, state=1300 115128,14 1 LsGetNbrsPlayWelcMsg 1,1 115128,17 1 play PlaySoundStop ok 115128,17 1 state [selection_Choice] Number Input 1 115128,17 1 rv add [selection_Choice]{1} 115128,17 1 rvns add [selection_Choice_PathTaken]{1} 115128,17 1 fn RunModule start 115128,17 1 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 115128,17 1 event ScriptEventCode TDX_CST, code=134, state=6001 115128,17 1 timer clear 115128,17 1 state [Get_Post_Code] Number Input 115128,17 1 rv replace start: [C:\Voice\Locksmith\voice\get_post_code_$RV[LANGUAGE].wav] 115128,17 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1} 115128,17 1 rv replace end: [C:\Voice\Locksmith\voice\get_post_code_1.wav] 115128,17 1 state [Get_Post_Code] Playing (C:\Voice\Locksmith\voice\get_post_code_1.wav) 115128,17 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\get_post_code_1.wav 115128,17 1 timer clear 115128,17 1 tw PlayEnd 1 313843 115128,17 1 play end id=313843, (old ID) current id=319671 115128,17 1 tw DialogicEvent 129,TDX_PLAY,313843,0,0,,, 115128,17 1 event ScriptEventCode TDX_PLAY, code=129, state=1300 115128,17 1 LsGetNbrsPlayWelcMsg EV_UNKNOWN_129,TDX_PLAY 115128,17 1 path {TDX_PLAY} not found 115128,19 1 tw wav->vox convert end 319671,C:\Voice\Locksmith\voice\get_post_code_1.vox,1,0,, 115128,22 1 play start ok, lPlayId=319687 115131,77 1 tw PlayEnd 1 319687 115131,77 1 play end id=319687, (current ID) 115131,77 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1300 115131,77 1 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115131,77 1 path {EV_PLAY_FINISHED} not found 115131,77 1 timer set 5 EV_TIMEOUT_REPLAYMSG 115131,77 1 tw DialogicEvent 129,TDX_PLAY,319687,0,0,,, 115131,77 1 event ScriptEventCode TDX_PLAY, code=129, state=1301 115131,77 1 LsGetNbrsRxDigits EV_UNKNOWN_129,TDX_PLAY 115131,77 1 path {TDX_PLAY} not found 115132,53 1 tw dtmf 0 (1,48,48) 115132,53 1 event ScriptEventCode 0, code=48, state=1301 115132,53 1 LsGetNbrsRxDigits 0,0 115132,53 1 state [Get_Post_Code] Number Input 0 115132,53 1 path {0} not found 115132,53 1 timer set 6 EV_TIMEOUT_ENTERDATA 115132,53 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 115132,53 1 event ScriptEventCode TDX_CST, code=134, state=1301 115132,53 1 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 115132,53 1 path {TDX_CST} not found 115133,14 1 tw dtmf 0 (1,48,48) 115133,16 1 event ScriptEventCode 0, code=48, state=1301 115133,16 1 LsGetNbrsRxDigits 0,0 115133,16 1 state [Get_Post_Code] Number Input 00 115133,16 1 path {00} not found 115133,16 1 timer set 6 EV_TIMEOUT_ENTERDATA 115133,16 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 115133,16 1 event ScriptEventCode TDX_CST, code=134, state=1301 115133,16 1 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 115133,16 1 path {TDX_CST} not found 115133,78 1 tw dtmf 0 (1,48,48) 115133,78 1 event ScriptEventCode 0, code=48, state=1301 115133,78 1 LsGetNbrsRxDigits 0,0 115133,78 1 state [Get_Post_Code] Number Input 000 115133,78 1 path {000} not found 115133,78 1 timer set 6 EV_TIMEOUT_ENTERDATA 115133,78 1 timer clear 115133,78 1 rv add [Get_Post_Code]{000} 115133,78 1 path {000} not found 115133,78 1 rvns add [Get_Post_Code_PathTaken]{success} 115133,78 1 fn RunModule start 115133,80 1 timer clear 115133,80 1 state [CASE_locksmith_post] DB Query 115133,80 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 115133,80 1 event ScriptEventCode TDX_CST, code=134, state=1400 115133,80 1 ERROR 6.0.2275 Unknown State [1400] 115133,80 1 db ODBC mode used 115134,33 1 rv replace start: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =$RV[Get_Post_Code]] 115134,33 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s} 115134,33 1 rv replace end: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 115134,33 1 db About to execute a Retrieve type operation [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 115134,39 1 db [CASE_locksmith_post] row count=1 115134,39 1 rv add [CASE_locksmith_post_RowCount]{1} 115134,41 1 db get RecordsetGetRowsMax 115134,41 1 db get 999 records. (row count=1) 115134,41 1 db update RVs 115134,41 1 db about to close dbDbqDatabase 115134,41 1 db going down path [True] 115134,41 1 fn RunModule start 115134,41 1 timer clear 115134,41 1 state [Counter_post] Evaluate [1] 115134,41 1 eval[1] 115134,41 1 rvns add [Counter_post_Input]{1} 115134,41 1 rvns add [Counter_post]{1} 115134,41 1 rvns add [counter]{1} 115134,41 1 Eval Expr result:[1] stored in $RV[counter] 115134,41 1 path {1} not found 115134,41 1 fn RunModule start 115134,41 1 timer clear 115134,41 1 state [Check_columns_post] Running VB Script... 115134,41 1 rv replace start (strlen>500) 115134,41 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1} 115134,41 1 vbs ran [vbs_1_1.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_1.vbs" //I //T:60] 115134,61 1 Run Script waiting. iRunWait=1 (shellid=3924, process=1584) 115134,61 1 timer set 1 EV_TIMEOUT_CHECKONSTATE 115134,73 1 cl RvSet resultQuery, 0739389890 115134,73 1 rv add [resultQuery]{0739389890} 115134,73 1 cl Run_ResultReturn >>success<< 115134,73 1 rv add [Check_columns_post_ResultReturn]{success} 115134,73 1 cl module's runwait=1, WavPlayHasNowFinished=0 115134,75 1 fn RunModule start 115134,75 1 timer clear 115134,75 1 Play Module start 115134,75 1 state [info_To_Customer] Playing 115134,75 1 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav] 115134,75 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success} 115134,75 1 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_1.wav] 115134,75 1 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_1.wav) 115134,75 1 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_1.wav 115134,75 1 timer clear 115134,81 1 tw wav->vox convert end 326250,c:\Voice\Locksmith\voice\nu_kopplar_1.vox,1,0,, 115134,86 1 play start ok, lPlayId=326312 115139,59 1 tw PlayEnd 1 326312 115139,59 1 play end id=326312, (current ID) 115139,59 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 115139,59 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115139,59 1 path {EV_PLAY_FINISHED} not found 115139,59 1 timer set 10 EV_TIMEOUT_HANGUP 115139,59 1 timer set 0 EV_TIMEOUT_GOTOMODULE 115139,59 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 115139,59 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 115139,59 1 path {EV_TIMEOUT_GOTOMODULE} not found 115139,59 1 fn RunModule start 115139,59 1 timer clear 115139,59 1 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 115139,59 1 tw DialogicEvent 129,TDX_PLAY,326312,0,0,,, 115139,59 1 event ScriptEventCode TDX_PLAY, code=129, state=1901 115139,59 1 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,326312,0,0,,, 115139,59 1 path {TDX_PLAY} not found 115140,00 1 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 115140,00 1 event ScriptEventCode EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901 115140,00 1 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 115140,00 1 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 115140,00 1 timeout on transfer attempt set by timeout path (45 sec) 115140,00 1 timer set 45 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 115140,00 1 rv replace start: [$RV[resultQuery]] 115140,00 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success} 115140,00 1 rv replace end: [0739389890] 115140,00 1 state [Locksmith] Announced Hookflash Transfer to 0739389890 115140,25 1 tw PlayEnd 1 0 115140,25 1 play end id=0, (current ID) 115140,25 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1902 115140,25 1 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,, 115140,27 1 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 115140,27 1 event ScriptEventCode TDX_DIAL, code=132, state=1902 115140,27 1 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,, 115140,27 1 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec 115140,27 1 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter 115142,41 1 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter 115142,41 1 event ScriptEventCode EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902 115142,41 1 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,, 115142,41 1 Dial(0739389890, cp on) call 115142,45 1 Dial(0739389890) ok 115142,45 1 timer set 45 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 115231,67 1 timer fired EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 115231,67 1 event ScriptEventCode EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG, code=9021, state=1903 115231,67 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 9021,EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG,0,0,0,,, 115231,67 1 Transfer timed out 115231,67 1 xfer dial ! 115231,92 1 tw PlayEnd 1 0 115231,92 1 play end id=0, (current ID) 115231,92 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1906 115231,94 1 LsXfer_5B : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 115231,94 1 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 115231,94 1 event ScriptEventCode TDX_DIAL, code=132, state=1906 115231,94 1 LsXfer_5B : 132(EV_UNKNOWN_132),TDX_DIAL,0,0,0,,, 115231,94 1 sXferDialResult_SuccOrFail= 115231,94 1 XferGoDownSpecifiedPath iXferModule_PathsToTake_Max=3 (1)=timeout (2)= (3)= 115231,94 1 fn RunModule start 115231,94 1 timer clear 115231,94 1 state [Evaluate_Counter] Running VB Script... 115231,94 1 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink") 'msgbox(test) counter = vg.RvGet($RV_LINEID, "RV[counter]") counter = counter + 1 vg.RvSet $RV_LINEID, "counter", counter if counter > 3 then '3 därför att det finns 3 telefonnummer vg.Run_ResultReturn $RV_LINEID, "success" else vg.Run_ResultReturn $RV_LINEID, "fail" end if set vg = Nothing ] 115231,94 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success} 115231,94 1 vbs ran [vbs_1_2.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_2.vbs" //I //T:60] 115232,00 1 Run Script waiting. iRunWait=1 (shellid=3992, process=592) 115232,00 1 timer set 1 EV_TIMEOUT_CHECKONSTATE 115232,05 1 cl RvGet RV[counter] 115232,05 1 rv replace start: [$RV[counter]] 115232,05 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success} 115232,05 1 rv replace end: [1] 115232,05 1 cl RvSet counter, 2 115232,05 1 rv add [counter]{2} 115232,05 1 cl Run_ResultReturn >>fail<< 115232,05 1 rv add [Evaluate_Counter_ResultReturn]{fail} 115232,05 1 cl module's runwait=1, WavPlayHasNowFinished=0 115232,05 1 fn RunModule start 115232,05 1 timer clear 115232,05 1 Play Module start 115232,05 1 state [Next] Playing 115232,05 1 rv replace start: [C:\Voice\Locksmith\voice\next_try_$RV[LANGUAGE].wav] 115232,05 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail} 115232,06 1 rv replace end: [C:\Voice\Locksmith\voice\next_try_1.wav] 115232,06 1 state [Next] Playing (C:\Voice\Locksmith\voice\next_try_1.wav) 115232,06 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\next_try_1.wav 115232,06 1 timer clear 115232,06 1 tw wav->vox convert end 383562,C:\Voice\Locksmith\voice\next_try_1.vox,1,0,, 115232,09 1 play start ok, lPlayId=383562 115239,38 1 tw PlayEnd 1 383562 115239,38 1 play end id=383562, (current ID) 115239,38 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 115239,38 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115239,38 1 path {EV_PLAY_FINISHED} not found 115239,38 1 timer set 10 EV_TIMEOUT_HANGUP 115239,38 1 timer set 0 EV_TIMEOUT_GOTOMODULE 115239,38 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 115239,38 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 115239,38 1 path {EV_TIMEOUT_GOTOMODULE} not found 115239,38 1 fn RunModule start 115239,38 1 timer clear 115239,38 1 state [Which_One] Running VB Script... 115239,38 1 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink") 'msgbox(test) if $RV[selection_Choice]= 1 then '1->post, 2->ort vg.Run_ResultReturn $RV_LINEID, "success" else vg.Run_ResultReturn $RV_LINEID, "fail" end if set vg = Nothing ] 115239,38 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail} 115239,38 1 vbs ran [vbs_1_3.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_3.vbs" //I //T:60] 115239,42 1 Run Script waiting. iRunWait=1 (shellid=4064, process=1564) 115239,42 1 timer set 1 EV_TIMEOUT_CHECKONSTATE 115239,42 1 tw DialogicEvent 129,TDX_PLAY,383562,0,0,,, 115239,44 1 event ScriptEventCode TDX_PLAY, code=129, state=1501 115239,44 1 LsRunWaitTillFinished EV_UNKNOWN_129 115239,48 1 cl Run_ResultReturn >>success<< 115239,48 1 rv add [Which_One_ResultReturn]{success} 115239,48 1 cl module's runwait=1, WavPlayHasNowFinished=0 115239,50 1 fn RunModule start 115239,50 1 timer clear 115239,50 1 state [Check_columns_post] Running VB Script... 115239,50 1 rv replace start (strlen>500) 115239,50 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh ch_One_ResultReturn]{success} 115239,50 1 vbs ran [vbs_1_4.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_4.vbs" //I //T:60] 115239,55 1 Run Script waiting. iRunWait=1 (shellid=116, process=1656) 115239,55 1 timer set 1 EV_TIMEOUT_CHECKONSTATE 115239,59 1 cl RvSet resultQuery, 0708430642 115239,59 1 rv add [resultQuery]{0708430642} 115239,59 1 cl Run_ResultReturn >>success<< 115239,59 1 rv add [Check_columns_post_ResultReturn]{success} 115239,59 1 cl module's runwait=1, WavPlayHasNowFinished=0 115239,59 1 fn RunModule start 115239,59 1 timer clear 115239,59 1 Play Module start 115239,59 1 state [info_To_Customer] Playing 115239,59 1 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav] 115239,59 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result eturn]{success} 115239,59 1 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_1.wav] 115239,61 1 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_1.wav) 115239,61 1 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_1.wav 115239,61 1 timer clear 115239,61 1 tw wav->vox convert end 391109,c:\Voice\Locksmith\voice\nu_kopplar_1.vox,1,0,, 115239,63 1 play start ok, lPlayId=391109 115244,36 1 tw PlayEnd 1 391109 115244,36 1 play end id=391109, (current ID) 115244,36 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 115244,36 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115244,36 1 path {EV_PLAY_FINISHED} not found 115244,36 1 timer set 10 EV_TIMEOUT_HANGUP 115244,36 1 timer set 0 EV_TIMEOUT_GOTOMODULE 115244,36 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 115244,36 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 115244,36 1 path {EV_TIMEOUT_GOTOMODULE} not found 115244,36 1 fn RunModule start 115244,36 1 timer clear 115244,36 1 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 115244,36 1 tw DialogicEvent 129,TDX_PLAY,391109,0,0,,, 115244,36 1 event ScriptEventCode TDX_PLAY, code=129, state=1901 115244,36 1 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,391109,0,0,,, 115244,36 1 path {TDX_PLAY} not found 115244,80 1 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 115244,80 1 event ScriptEventCode EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901 115244,80 1 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 115244,80 1 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 115244,80 1 timeout on transfer attempt set by timeout path (45 sec) 115244,80 1 timer set 45 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 115244,80 1 rv replace start: [$RV[resultQuery]] 115244,80 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result eturn]{success} 115244,80 1 rv replace end: [0708430642] 115244,80 1 state [Locksmith] Announced Hookflash Transfer to 0708430642 115245,05 1 tw PlayEnd 1 0 115245,05 1 play end id=0, (current ID) 115245,05 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1902 115245,05 1 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,, 115245,05 1 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 115245,05 1 event ScriptEventCode TDX_DIAL, code=132, state=1902 115245,05 1 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,, 115245,05 1 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec 115245,05 1 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter 115247,20 1 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter 115247,20 1 event ScriptEventCode EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902 115247,20 1 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,, 115247,20 1 Dial(0708430642, cp on) call 115247,25 1 Dial(0708430642) ok 115247,25 1 timer set 45 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 115325,41 1 tw DialogicEvent 133,TDX_CALLP,10,4,0,TDX_CALLP,CR_CNCT,CON_PAMD 115325,41 1 event ScriptEventCode AM, code=133, state=1903 115325,41 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,AM,10,4,0,CR_CNCT,CON_PAMD, 115325,41 1 event ScriptEventCode CONNECT, code=133, state=1903 115325,41 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CONNECT,10,4,0,CR_CNCT,CON_PAMD, 115325,42 1 event ScriptEventCode CON_PAMD, code=133, state=1903 115325,42 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CON_PAMD,10,4,0,CR_CNCT,CON_PAMD, 115325,42 1 event ScriptEventCode CR_CNCT, code=133, state=1903 115325,42 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CR_CNCT,10,4,0,CR_CNCT,CON_PAMD, 115325,42 1 event ScriptEventCode TDX_CALLP, code=133, state=1903 115325,42 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,TDX_CALLP,10,4,0,CR_CNCT,CON_PAMD, 115325,42 1 LsXfer_3 CR_CNCT on an XT_HOOK_ANNOUNCED 115325,42 1 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 115325,42 1 path {EV_PLAY_FINISHED} not found 115325,42 1 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,, 115325,42 1 path {EV_TIMEOUT_REPLAYMSG} not found 115325,42 1 rv replace start: [c:\Voice\Locksmith\voice\call_transfer_$RV[LANGUAGE].wav] 115325,42 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result eturn]{success} 115325,42 1 rv replace end: [c:\Voice\Locksmith\voice\call_transfer_1.wav] 115325,42 1 state [Locksmith] Playing (c:\Voice\Locksmith\voice\call_transfer_1.wav) 115325,42 1 tw ConvertWav2Vox c:\Voice\Locksmith\voice\call_transfer_1.wav 115325,42 1 timer clear 115325,48 1 tw wav->vox convert end 436921,c:\Voice\Locksmith\voice\call_transfer_1.vox,1,0,, 115325,52 1 play start ok, lPlayId=436984 115334,17 1 tw PlayEnd 1 436984 115334,17 1 play end id=436984, (current ID) 115334,17 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1904 115334,17 1 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 115334,17 1 path {EV_PLAY_FINISHED} not found 115334,17 1 xfer timed out awaiting for response from call recipient 115334,17 1 xfer dial ! 115334,17 1 tw DialogicEvent 129,TDX_PLAY,436984,0,0,,, 115334,17 1 event ScriptEventCode TDX_PLAY, code=129, state=1906 115334,17 1 LsXfer_5B : 129(EV_UNKNOWN_129),TDX_PLAY,436984,0,0,,, 115334,42 1 tw PlayEnd 1 0 115334,42 1 play end id=0, (current ID) 115334,42 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1906 115334,42 1 LsXfer_5B : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 115334,42 1 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 115334,42 1 event ScriptEventCode TDX_DIAL, code=132, state=1906 115334,42 1 LsXfer_5B : 132(EV_UNKNOWN_132),TDX_DIAL,0,0,0,,, 115334,42 1 sXferDialResult_SuccOrFail= 115334,42 1 XferGoDownSpecifiedPath iXferModule_PathsToTake_Max=3 (1)=timeout (2)= (3)= 115334,42 1 fn RunModule start 115334,42 1 timer clear 115334,42 1 state [Evaluate_Counter] Running VB Script... 115334,42 1 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink") 'msgbox(test) counter = vg.RvGet($RV_LINEID, "RV[counter]") counter = counter + 1 vg.RvSet $RV_LINEID, "counter", counter if counter > 3 then '3 därför att det finns 3 telefonnummer vg.Run_ResultReturn $RV_LINEID, "success" else vg.Run_ResultReturn $RV_LINEID, "fail" end if set vg = Nothing ] 115334,42 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result eturn]{success} 115334,44 1 vbs ran [vbs_1_5.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_5.vbs" //I //T:60] 115334,47 1 Run Script waiting. iRunWait=1 (shellid=440, process=1660) 115334,48 1 timer set 1 EV_TIMEOUT_CHECKONSTATE 115334,53 1 cl RvGet RV[counter] 115334,53 1 rv replace start: [$RV[counter]] 115334,53 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result eturn]{success} 115334,53 1 rv replace end: [2] 115334,53 1 cl RvSet counter, 3 115334,53 1 rv add [counter]{3} 115334,53 1 cl Run_ResultReturn >>fail<< 115334,53 1 rv add [Evaluate_Counter_ResultReturn]{fail} 115334,53 1 cl module's runwait=1, WavPlayHasNowFinished=0 115334,53 1 fn RunModule start 115334,53 1 timer clear 115334,53 1 Play Module start 115334,53 1 state [Next] Playing 115334,53 1 rv replace start: [C:\Voice\Locksmith\voice\next_try_$RV[LANGUAGE].wav] 115334,53 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result eturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail} 115334,53 1 rv replace end: [C:\Voice\Locksmith\voice\next_try_1.wav] 115334,53 1 state [Next] Playing (C:\Voice\Locksmith\voice\next_try_1.wav) 115334,53 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\next_try_1.wav 115334,53 1 timer clear 115334,55 1 tw wav->vox convert end 446031,C:\Voice\Locksmith\voice\next_try_1.vox,1,0,, 115334,55 1 play start ok, lPlayId=446046 115341,84 1 tw PlayEnd 1 446046 115341,84 1 play end id=446046, (current ID) 115341,84 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 115341,84 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115341,84 1 path {EV_PLAY_FINISHED} not found 115341,84 1 timer set 10 EV_TIMEOUT_HANGUP 115341,84 1 timer set 0 EV_TIMEOUT_GOTOMODULE 115341,84 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 115341,84 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 115341,84 1 path {EV_TIMEOUT_GOTOMODULE} not found 115341,84 1 fn RunModule start 115341,84 1 timer clear 115341,84 1 state [Which_One] Running VB Script... 115341,84 1 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink") 'msgbox(test) if $RV[selection_Choice]= 1 then '1->post, 2->ort vg.Run_ResultReturn $RV_LINEID, "success" else vg.Run_ResultReturn $RV_LINEID, "fail" end if set vg = Nothing ] 115341,84 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result eturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail} 115341,84 1 vbs ran [vbs_1_6.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_6.vbs" //I //T:60] 115341,91 1 Run Script waiting. iRunWait=1 (shellid=584, process=1648) 115341,91 1 timer set 1 EV_TIMEOUT_CHECKONSTATE 115341,91 1 tw DialogicEvent 129,TDX_PLAY,446046,0,0,,, 115341,91 1 event ScriptEventCode TDX_PLAY, code=129, state=1501 115341,91 1 LsRunWaitTillFinished EV_UNKNOWN_129 115341,95 1 cl Run_ResultReturn >>success<< 115341,95 1 rv add [Which_One_ResultReturn]{success} 115341,95 1 cl module's runwait=1, WavPlayHasNowFinished=0 115341,95 1 fn RunModule start 115341,95 1 timer clear 115341,95 1 state [Check_columns_post] Running VB Script... 115341,95 1 rv replace start (strlen>500) 115341,95 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result eturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail}[Which_One_Resul Return]{success} 115341,95 1 vbs ran [vbs_1_7.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_7.vbs" //I //T:60] 115342,02 1 Run Script waiting. iRunWait=1 (shellid=556, process=1688) 115342,02 1 timer set 1 EV_TIMEOUT_CHECKONSTATE 115342,06 1 cl RvSet resultQuery, 0739389890 115342,06 1 rv add [resultQuery]{0739389890} 115342,06 1 cl Run_ResultReturn >>success<< 115342,06 1 rv add [Check_columns_post_ResultReturn]{success} 115342,08 1 cl module's runwait=1, WavPlayHasNowFinished=0 115342,08 1 fn RunModule start 115342,08 1 timer clear 115342,08 1 Play Module start 115342,08 1 state [info_To_Customer] Playing 115342,08 1 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav] 115342,08 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_ esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[ election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_ ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_ ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column _post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result eturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail}[Which_One_Resul Return]{success}[resultQuery]{0739389890}[Check_columns_post_ResultReturn]{succe s} 115342,08 1 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_1.wav] 115342,08 1 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_1.wav) 115342,08 1 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_1.wav 115342,08 1 timer clear 115342,09 1 tw wav->vox convert end 453578,c:\Voice\Locksmith\voice\nu_kopplar_1.vox,1,0,, 115342,11 1 play start ok, lPlayId=453593 115346,84 1 tw PlayEnd 1 453593 115346,84 1 play end id=453593, (current ID) 115346,84 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 115346,84 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 115346,84 1 path {EV_PLAY_FINISHED} not found 115346,84 1 timer set 10 EV_TIMEOUT_HANGUP 115346,84 1 timer set 0 EV_TIMEOUT_GOTOMODULE 115346,84 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 115346,84 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 115346,84 1 path {EV_TIMEOUT_GOTOMODULE} not found 115346,84 1 fn RunModule start 115346,84 1 timer clear 115346,84 1 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 115346,84 1 tw DialogicEvent 129,TDX_PLAY,453593,0,0,,, 115346,84 1 event ScriptEventCode TDX_PLAY, code=129, state=1901 115346,84 1 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,453593,0,0,,, 115346,84 1 path {TD locksmith_2.vgs Share this post Link to post
SupportTeam Report post Posted 09/30/2005 03:01 PM Trace shows that after timing out awaiting first transfer to be answered VoiceGuide did play the hookflash to take back the line and the proceeded to module [Evaluate_Counter] and so on: 115142,45 1 timer set 45 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 115231,67 1 timer fired EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG ... 115231,67 1 xfer dial ! ... 115231,94 1 state [Evaluate_Counter] Running VB Script... If you follow the trace you will see that VG then tried to do another transfer: 115247,20 1 Dial(0708430642, cp on) call Was the caller on hold all this time from the start of the first transfer? Is a single hookflash all that is needed on this system to take back the "on-hold" call? How would you take back a call from hold manually? Share this post Link to post
Guest Guest Report post Posted 09/30/2005 07:57 PM Hello! Was the caller on hold all this time from the start of the first transfer? Yes, the caller always listens the hold on music when voiceguide is calling to the FIRST phone number. If nobody answers that phone, then voiceguide times out and starts calling the second phone number on the list. However, now the caller hears some tones (I don´t know if it is the sound of the hookflash) then the caller also hears some numbers being dialed and after a second or two the "press 1 message to...". Here, if the caller does not do anything only waits for voiceguide to time out then continues voiceguide to call the third number and this time it succeeds. Is a single hookflash all that is needed on this system to take back the "on-hold" call? How would you take back a call from hold manually? Well, I just press once the "R" key on my phone. Thank you! Jose Share this post Link to post
SupportTeam Report post Posted 10/01/2005 08:06 AM This is the same problem that you have mentioned in this thread: http://voiceguide.com/forums/index.php?showtopic=3194 Please keep posts regarding a particular issue in a single thread. Share this post Link to post
