VoiceGuide IVR Software Main Page
Jump to content

Script Problem

Recommended Posts

Hello!

 

As you proposed in the thread "Voiceguide hangs up" I starts this new thread.

 

The script is supposed to make three calls before it just hangs up hte phone. Basically, what we do is that when a client calls the script voiceguide calls the first telephone number on our list, if nobody answers the phone then voiceguide plays a message for the caller and after that voiceguide is supposed to call the second telephone number on the list and so on until someone picks up hte phone or there are no more phone numbers on the list.

 

Here I send you the script and the vgm file.

 

_____________

114854,00 0 ---------------------------------------------------

114854,11 0 VoiceGuide for Dialogic

114854,11 0 v6.0.2275

114854,11 0 ---------------------------------------------------

114854,13 0 rv global loaded >>><<<

114854,14 0 cti Inband Signaling Config file not specified

114854,97 0 init ApiMode=[DialogicGC]

114855,09 0 vm loading VMB data begin

114855,09 0 vm loading VMB data - about to delete old entries

114855,19 0 vm loading VMB data - sorting/ordering

114855,19 0 vm loading VMB data end

114855,19 0 dial DbConnectString_ADO is blank

114855,67 0 init DB Workspaces

114855,78 0 init Voicemail LoadIniSettings

114855,81 0 init read Config.xml start

114855,83 0 dxxxB1C1 dxxxB1C1 C:\Voice\Locksmith\locksmith.vgs RV= allowDialout=1

114855,83 0 dxxxB1C2 dxxxB1C2 C:\Voice\Locksmith\locksmith.vgs RV= allowDialout=1

114855,83 0 dxxxB1C3 dxxxB1C3 C:\Voice\Locksmith\locksmith.vgs RV= allowDialout=1

114855,83 0 dxxxB1C4 dxxxB1C4 C:\Voice\Locksmith\locksmith.vgs RV= allowDialout=1

114855,83 0 init read Config.xml end

114855,83 0 init LineOpenDialogic dxxxB1C1 => [1]

114855,84 1 iIvrDev=1

114855,92 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml]

114855,92 0 init distinct ring definitions not specified in [C:\Program\VoiceGuide\data\ConfigLine.xml]

114855,92 1 init strDlgcDevName_VoiceResource=[dxxxB1C1] (LoadXMLConfig)

114855,92 0 load start [C:\Voice\Locksmith\locksmith.vgs]

114855,92 0 MemStructVgs_ClearVgs [1]

114855,98 0 load end

114855,98 0 init hires timer setup start

114855,98 0 init hires timer setup end

114855,98 1 state Waiting for a call...

114855,98 1 event callstate IDLE 1 1,0,0

114856,00 1 WorkingMode@Idle=

114856,00 1 timer clear

114856,00 1 LineState(iLineId).iVgsIdx = 0

114856,00 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE

114856,00 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,,

114856,00 1 event ScriptEventCode TDX_SETHOOK, code=135, state=0

114856,00 1 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT

114856,00 1 timer set ignored - waiting for line re-init to occur first

114856,00 0 init lineids: 0-1

114856,00 0 init LineOpenDialogic dxxxB1C2 => [2]

114856,00 2 iIvrDev=2

114856,06 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml]

114856,08 0 init distinct ring definitions not specified in [C:\Program\VoiceGuide\data\ConfigLine.xml]

114856,08 2 init strDlgcDevName_VoiceResource=[dxxxB1C2] (LoadXMLConfig)

114856,08 0 init hires timer setup start

114856,08 0 init hires timer setup end

114856,08 2 state Waiting for a call...

114856,08 2 event callstate IDLE 2 1,0,0

114856,08 2 WorkingMode@Idle=

114856,08 2 timer clear

114856,08 2 LineState(iLineId).iVgsIdx = 0

114856,08 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE

114856,08 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,,

114856,08 2 event ScriptEventCode TDX_SETHOOK, code=135, state=0

114856,08 2 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT

114856,08 2 timer set ignored - waiting for line re-init to occur first

114856,08 0 init lineids: 0-2

114856,08 0 init LineOpenDialogic dxxxB1C3 => [3]

114856,08 3 iIvrDev=3

114856,16 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml]

114856,16 0 init distinct ring definitions not specified in [C:\Program\VoiceGuide\data\ConfigLine.xml]

114856,16 3 init strDlgcDevName_VoiceResource=[dxxxB1C3] (LoadXMLConfig)

114856,16 0 init hires timer setup start

114856,16 0 init hires timer setup end

114856,16 3 state Waiting for a call...

114856,16 3 event callstate IDLE 3 1,0,0

114856,16 3 WorkingMode@Idle=

114856,16 3 timer clear

114856,16 3 LineState(iLineId).iVgsIdx = 0

114856,16 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE

114856,16 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,,

114856,16 3 event ScriptEventCode TDX_SETHOOK, code=135, state=0

114856,16 3 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT

114856,16 3 timer set ignored - waiting for line re-init to occur first

114856,16 0 init lineids: 0-3

114856,17 0 init LineOpenDialogic dxxxB1C4 => [4]

114856,17 4 iIvrDev=4

114856,23 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml]

114856,23 0 init distinct ring definitions not specified in [C:\Program\VoiceGuide\data\ConfigLine.xml]

114856,23 4 init strDlgcDevName_VoiceResource=[dxxxB1C4] (LoadXMLConfig)

114856,23 0 init hires timer setup start

114856,23 0 init hires timer setup end

114856,23 4 state Waiting for a call...

114856,23 4 event callstate IDLE 4 1,0,0

114856,23 4 WorkingMode@Idle=

114856,23 4 timer clear

114856,23 4 LineState(iLineId).iVgsIdx = 0

114856,23 4 timer set 1 EV_TIMEOUT_TIMETOREINITLINE

114856,23 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,,

114856,23 4 event ScriptEventCode TDX_SETHOOK, code=135, state=0

114856,23 4 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT

114856,23 4 timer set ignored - waiting for line re-init to occur first

114856,23 0 init lineids: 0-4

114856,23 0 init route channels start

114856,28 0 init route channels => []

114856,28 0 init no dti channels opened. Not opening signaling channel.

114856,33 0 cti Link1 serial init complete

114856,33 0 cti serial1 closed not sending HeartbeatCheck

114856,33 0 init iLineDevicesControlled=4

114856,36 0 init main form load end

114857,23 1 timer fired EV_TIMEOUT_TIMETOREINITLINE

114857,23 1 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0

114857,23 1 init atidle reinit : start

114857,23 1 init atidle reinit iConferenceOtherLegLid=-1

114857,23 1 init atidle reinit : reset all LineState variables

114857,23 1 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

114857,23 1 state Waiting for a call...

114857,23 2 timer fired EV_TIMEOUT_TIMETOREINITLINE

114857,23 2 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0

114857,23 2 init atidle reinit : start

114857,23 2 init atidle reinit iConferenceOtherLegLid=-1

114857,23 2 init atidle reinit : reset all LineState variables

114857,23 2 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

114857,23 2 state Waiting for a call...

114857,34 3 timer fired EV_TIMEOUT_TIMETOREINITLINE

114857,34 3 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0

114857,34 3 init atidle reinit : start

114857,34 3 init atidle reinit iConferenceOtherLegLid=-1

114857,34 3 init atidle reinit : reset all LineState variables

114857,34 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

114857,34 3 state Waiting for a call...

114857,34 4 timer fired EV_TIMEOUT_TIMETOREINITLINE

114857,34 4 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0

114857,34 4 init atidle reinit : start

114857,34 4 init atidle reinit iConferenceOtherLegLid=-1

114857,34 4 init atidle reinit : reset all LineState variables

114857,34 4 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

114857,34 4 state Waiting for a call...

114857,56 1 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

114857,56 1 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0

114857,56 2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

114857,56 2 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0

114857,78 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

114857,78 3 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0

114857,78 4 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

114857,78 4 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0

114920,50 1 tw dtmf a (1,97,97)

114920,50 1 event ScriptEventCode a, code=97, state=0

114920,50 1 tw DialogicEvent 134,TDX_CST,97,0,0,DE_DIGITS,,

114920,50 1 event ScriptEventCode TDX_CST, code=134, state=0

114920,63 1 tw dtmf 4 (1,52,52)

114920,63 1 event ScriptEventCode 4, code=52, state=0

114920,63 1 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,,

114920,63 1 event ScriptEventCode TDX_CST, code=134, state=0

114920,78 1 tw dtmf 1 (1,49,49)

114920,78 1 event ScriptEventCode 1, code=49, state=0

114920,78 1 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,,

114920,80 1 event ScriptEventCode TDX_CST, code=134, state=0

114920,95 1 tw dtmf # (1,35,35)

114920,95 1 event ScriptEventCode #, code=35, state=0

114920,95 1 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,,

114920,95 1 event ScriptEventCode TDX_CST, code=134, state=0

114952,86 0 sys cleanup Start

114952,86 0 sys cleanup End

115107,14 1 tw dtmf a (1,97,97)

115107,14 1 event ScriptEventCode a, code=97, state=0

115107,14 1 tw DialogicEvent 134,TDX_CST,97,0,0,DE_DIGITS,,

115107,14 1 event ScriptEventCode TDX_CST, code=134, state=0

115107,28 1 tw dtmf 4 (1,52,52)

115107,28 1 event ScriptEventCode 4, code=52, state=0

115107,28 1 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,,

115107,28 1 event ScriptEventCode TDX_CST, code=134, state=0

115107,44 1 tw dtmf 1 (1,49,49)

115107,44 1 event ScriptEventCode 1, code=49, state=0

115107,45 1 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,,

115107,45 1 event ScriptEventCode TDX_CST, code=134, state=0

115107,61 1 tw dtmf # (1,35,35)

115107,61 1 event ScriptEventCode #, code=35, state=0

115107,61 1 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,,

115107,61 1 event ScriptEventCode TDX_CST, code=134, state=0

115109,23 1 event callstate OFFERING 1 2,0,0

115109,25 1 script interpretor: VgMulti v6.0.2275

115109,25 1 fired OFFERING event to listeners

115109,25 1 set LineState().hCall = 1 in LINECALLSTATE_OFFERING

115109,25 1 iIvrDev=1

115109,25 1 set linestate CID vars

115109,25 1 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING

115109,25 1 rings=0, min rings before answer=0 (iCallerIdHasArrived=0)

115109,25 1 tw ring 1

115109,25 1 ring time since last ring event (sec): 0,00

115109,25 1 rings=1, min rings before answer=0 (iCallerIdHasArrived=0)

115109,25 1 rv clear all

115109,25 1 init LineState ResetAtStartOfNewCall.

115109,25 1 answer the call

115109,25 1 timer clear

115109,27 1 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON,

115109,27 1 event ScriptEventCode TDX_CST, code=134, state=6001

115109,84 1 event callstate CONNECTED 1 256,0,0

115109,84 1 LineEvCallState_Connected hDevice=1 params=256,0,0

115109,84 1 WorkingModes tapi= script= LineState().iState=6001

115110,92 1 Inband detection not enabled

115110,92 1 StartLoadedVgs at 2005-09-30 11:51:10 [VgMulti v6.0.2275]

115110,92 1 set LineState().iVgsIdx=1

115110,92 1 set sScriptToRunOnHangup=[] in StartLoadedVgs

115110,92 1 init StartLoadedVgs_InitLineState start

115110,92 1 rv add [$RV_STARTTIME]{2005-09-30 11:51:10}

115110,92 1 rv add [$RV_DEVICEID]{1}

115110,92 1 rv add [$RV_CIDNAME]{}

115110,92 1 rvns add [PathApp]{C:\Program\VoiceGuide\}

115110,92 1 rvns add [scriptsPath]{C:\Voice\Locksmith\}

115110,92 1 rv add [$RV_CIDNUMBER]{}

115110,92 1 fn RunModule start

115110,94 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND,

115110,94 1 event ScriptEventCode TDX_SETHOOK, code=135, state=6001

115110,94 1 tw DialogicEvent 134,TDX_CST,13396,0,0,DE_LCON,,

115110,94 1 event ScriptEventCode TDX_CST, code=134, state=6001

115110,95 1 timer clear

115110,95 1 state [init_LANGUAGE] Evaluate [1]

115110,97 1 eval[1]

115110,97 1 rvns add [init_LANGUAGE_Input]{1}

115110,97 1 rvns add [init_LANGUAGE]{1}

115110,97 1 rvns add [LANGUAGE]{1}

115110,97 1 Eval Expr result:[1] stored in $RV[LANGUAGE]

115110,97 1 path {1} not found

115110,97 1 fn RunModule start

115110,97 1 timer clear

115110,97 1 Play Module start

115110,97 1 state [WELCOME] Playing

115110,97 1 rv replace start: [C:\Voice\Locksmith\voice\welcome_locksmith_$RV[LANGUAGE].wav]

115110,97 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}

115110,98 1 rv replace end: [C:\Voice\Locksmith\voice\welcome_locksmith_1.wav]

115110,98 1 state [WELCOME] Playing (C:\Voice\Locksmith\voice\welcome_locksmith_1.wav)

115110,98 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\welcome_locksmith_1.wav

115110,98 1 timer clear

115111,08 1 tw wav->vox convert end 302484,C:\Voice\Locksmith\voice\welcome_locksmith_1.vox,1,0,,

115111,13 1 play start ok, lPlayId=302578

115122,28 1 tw PlayEnd 1 302578

115122,28 1 play end id=302578, (current ID)

115122,28 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100

115122,30 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

115122,30 1 path {EV_PLAY_FINISHED} not found

115122,30 1 timer set 10 EV_TIMEOUT_HANGUP

115122,30 1 timer set 0 EV_TIMEOUT_GOTOMODULE

115122,30 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101

115122,30 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE

115122,30 1 path {EV_TIMEOUT_GOTOMODULE} not found

115122,30 1 fn RunModule start

115122,30 1 tw DialogicEvent 129,TDX_PLAY,302578,0,0,,,

115122,30 1 event ScriptEventCode TDX_PLAY, code=129, state=6001

115122,30 1 timer clear

115122,30 1 state [Var_Result_Query] Evaluate [1]

115122,30 1 eval[1]

115122,30 1 rvns add [Var_Result_Query_Input]{1}

115122,30 1 rvns add [Var_Result_Query]{1}

115122,30 1 rvns add [resultQuery]{1}

115122,30 1 Eval Expr result:[1] stored in $RV[resultQuery]

115122,30 1 path {1} not found

115122,30 1 fn RunModule start

115122,30 1 timer clear

115122,30 1 state [selection_Choice] Number Input

115122,30 1 rv replace start: [C:\Voice\Locksmith\voice\selection_choice_$RV[LANGUAGE].wav]

115122,30 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}

115122,30 1 rv replace end: [C:\Voice\Locksmith\voice\selection_choice_1.wav]

115122,30 1 state [selection_Choice] Playing (C:\Voice\Locksmith\voice\selection_choice_1.wav)

115122,31 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\selection_choice_1.wav

115122,31 1 timer clear

115122,34 1 tw wav->vox convert end 313812,C:\Voice\Locksmith\voice\selection_choice_1.vox,1,0,,

115122,39 1 play start ok, lPlayId=313843

115128,14 1 tw dtmf 1 (1,49,49)

115128,14 1 event ScriptEventCode 1, code=49, state=1300

115128,14 1 LsGetNbrsPlayWelcMsg 1,1

115128,17 1 play PlaySoundStop ok

115128,17 1 state [selection_Choice] Number Input 1

115128,17 1 rv add [selection_Choice]{1}

115128,17 1 rvns add [selection_Choice_PathTaken]{1}

115128,17 1 fn RunModule start

115128,17 1 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,,

115128,17 1 event ScriptEventCode TDX_CST, code=134, state=6001

115128,17 1 timer clear

115128,17 1 state [Get_Post_Code] Number Input

115128,17 1 rv replace start: [C:\Voice\Locksmith\voice\get_post_code_$RV[LANGUAGE].wav]

115128,17 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}

115128,17 1 rv replace end: [C:\Voice\Locksmith\voice\get_post_code_1.wav]

115128,17 1 state [Get_Post_Code] Playing (C:\Voice\Locksmith\voice\get_post_code_1.wav)

115128,17 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\get_post_code_1.wav

115128,17 1 timer clear

115128,17 1 tw PlayEnd 1 313843

115128,17 1 play end id=313843, (old ID) current id=319671

115128,17 1 tw DialogicEvent 129,TDX_PLAY,313843,0,0,,,

115128,17 1 event ScriptEventCode TDX_PLAY, code=129, state=1300

115128,17 1 LsGetNbrsPlayWelcMsg EV_UNKNOWN_129,TDX_PLAY

115128,17 1 path {TDX_PLAY} not found

115128,19 1 tw wav->vox convert end 319671,C:\Voice\Locksmith\voice\get_post_code_1.vox,1,0,,

115128,22 1 play start ok, lPlayId=319687

115131,77 1 tw PlayEnd 1 319687

115131,77 1 play end id=319687, (current ID)

115131,77 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1300

115131,77 1 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

115131,77 1 path {EV_PLAY_FINISHED} not found

115131,77 1 timer set 5 EV_TIMEOUT_REPLAYMSG

115131,77 1 tw DialogicEvent 129,TDX_PLAY,319687,0,0,,,

115131,77 1 event ScriptEventCode TDX_PLAY, code=129, state=1301

115131,77 1 LsGetNbrsRxDigits EV_UNKNOWN_129,TDX_PLAY

115131,77 1 path {TDX_PLAY} not found

115132,53 1 tw dtmf 0 (1,48,48)

115132,53 1 event ScriptEventCode 0, code=48, state=1301

115132,53 1 LsGetNbrsRxDigits 0,0

115132,53 1 state [Get_Post_Code] Number Input 0

115132,53 1 path {0} not found

115132,53 1 timer set 6 EV_TIMEOUT_ENTERDATA

115132,53 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,,

115132,53 1 event ScriptEventCode TDX_CST, code=134, state=1301

115132,53 1 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST

115132,53 1 path {TDX_CST} not found

115133,14 1 tw dtmf 0 (1,48,48)

115133,16 1 event ScriptEventCode 0, code=48, state=1301

115133,16 1 LsGetNbrsRxDigits 0,0

115133,16 1 state [Get_Post_Code] Number Input 00

115133,16 1 path {00} not found

115133,16 1 timer set 6 EV_TIMEOUT_ENTERDATA

115133,16 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,,

115133,16 1 event ScriptEventCode TDX_CST, code=134, state=1301

115133,16 1 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST

115133,16 1 path {TDX_CST} not found

115133,78 1 tw dtmf 0 (1,48,48)

115133,78 1 event ScriptEventCode 0, code=48, state=1301

115133,78 1 LsGetNbrsRxDigits 0,0

115133,78 1 state [Get_Post_Code] Number Input 000

115133,78 1 path {000} not found

115133,78 1 timer set 6 EV_TIMEOUT_ENTERDATA

115133,78 1 timer clear

115133,78 1 rv add [Get_Post_Code]{000}

115133,78 1 path {000} not found

115133,78 1 rvns add [Get_Post_Code_PathTaken]{success}

115133,78 1 fn RunModule start

115133,80 1 timer clear

115133,80 1 state [CASE_locksmith_post] DB Query

115133,80 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,,

115133,80 1 event ScriptEventCode TDX_CST, code=134, state=1400

115133,80 1 ERROR 6.0.2275 Unknown State [1400]

115133,80 1 db ODBC mode used

115134,33 1 rv replace start: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =$RV[Get_Post_Code]]

115134,33 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}

115134,33 1 rv replace end: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000]

115134,33 1 db About to execute a Retrieve type operation [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000]

115134,39 1 db [CASE_locksmith_post] row count=1

115134,39 1 rv add [CASE_locksmith_post_RowCount]{1}

115134,41 1 db get RecordsetGetRowsMax

115134,41 1 db get 999 records. (row count=1)

115134,41 1 db update RVs

115134,41 1 db about to close dbDbqDatabase

115134,41 1 db going down path [True]

115134,41 1 fn RunModule start

115134,41 1 timer clear

115134,41 1 state [Counter_post] Evaluate [1]

115134,41 1 eval[1]

115134,41 1 rvns add [Counter_post_Input]{1}

115134,41 1 rvns add [Counter_post]{1}

115134,41 1 rvns add [counter]{1}

115134,41 1 Eval Expr result:[1] stored in $RV[counter]

115134,41 1 path {1} not found

115134,41 1 fn RunModule start

115134,41 1 timer clear

115134,41 1 state [Check_columns_post] Running VB Script...

115134,41 1 rv replace start (strlen>500)

115134,41 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}

115134,41 1 vbs ran [vbs_1_1.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_1.vbs" //I //T:60]

115134,61 1 Run Script waiting. iRunWait=1 (shellid=3924, process=1584)

115134,61 1 timer set 1 EV_TIMEOUT_CHECKONSTATE

115134,73 1 cl RvSet resultQuery, 0739389890

115134,73 1 rv add [resultQuery]{0739389890}

115134,73 1 cl Run_ResultReturn >>success<<

115134,73 1 rv add [Check_columns_post_ResultReturn]{success}

115134,73 1 cl module's runwait=1, WavPlayHasNowFinished=0

115134,75 1 fn RunModule start

115134,75 1 timer clear

115134,75 1 Play Module start

115134,75 1 state [info_To_Customer] Playing

115134,75 1 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav]

115134,75 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}

115134,75 1 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_1.wav]

115134,75 1 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_1.wav)

115134,75 1 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_1.wav

115134,75 1 timer clear

115134,81 1 tw wav->vox convert end 326250,c:\Voice\Locksmith\voice\nu_kopplar_1.vox,1,0,,

115134,86 1 play start ok, lPlayId=326312

115139,59 1 tw PlayEnd 1 326312

115139,59 1 play end id=326312, (current ID)

115139,59 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100

115139,59 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

115139,59 1 path {EV_PLAY_FINISHED} not found

115139,59 1 timer set 10 EV_TIMEOUT_HANGUP

115139,59 1 timer set 0 EV_TIMEOUT_GOTOMODULE

115139,59 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101

115139,59 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE

115139,59 1 path {EV_TIMEOUT_GOTOMODULE} not found

115139,59 1 fn RunModule start

115139,59 1 timer clear

115139,59 1 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER

115139,59 1 tw DialogicEvent 129,TDX_PLAY,326312,0,0,,,

115139,59 1 event ScriptEventCode TDX_PLAY, code=129, state=1901

115139,59 1 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,326312,0,0,,,

115139,59 1 path {TDX_PLAY} not found

115140,00 1 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER

115140,00 1 event ScriptEventCode EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901

115140,00 1 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,,

115140,00 1 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found

115140,00 1 timeout on transfer attempt set by timeout path (45 sec)

115140,00 1 timer set 45 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG

115140,00 1 rv replace start: [$RV[resultQuery]]

115140,00 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}

115140,00 1 rv replace end: [0739389890]

115140,00 1 state [Locksmith] Announced Hookflash Transfer to 0739389890

115140,25 1 tw PlayEnd 1 0

115140,25 1 play end id=0, (current ID)

115140,25 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1902

115140,25 1 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,,

115140,27 1 tw DialogicEvent 132,TDX_DIAL,0,0,0,,,

115140,27 1 event ScriptEventCode TDX_DIAL, code=132, state=1902

115140,27 1 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,,

115140,27 1 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec

115140,27 1 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter

115142,41 1 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter

115142,41 1 event ScriptEventCode EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902

115142,41 1 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,,

115142,41 1 Dial(0739389890, cp on) call

115142,45 1 Dial(0739389890) ok

115142,45 1 timer set 45 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG

115231,67 1 timer fired EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG

115231,67 1 event ScriptEventCode EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG, code=9021, state=1903

115231,67 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 9021,EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG,0,0,0,,,

115231,67 1 Transfer timed out

115231,67 1 xfer dial !

115231,92 1 tw PlayEnd 1 0

115231,92 1 play end id=0, (current ID)

115231,92 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1906

115231,94 1 LsXfer_5B : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,,

115231,94 1 tw DialogicEvent 132,TDX_DIAL,0,0,0,,,

115231,94 1 event ScriptEventCode TDX_DIAL, code=132, state=1906

115231,94 1 LsXfer_5B : 132(EV_UNKNOWN_132),TDX_DIAL,0,0,0,,,

115231,94 1 sXferDialResult_SuccOrFail=

115231,94 1 XferGoDownSpecifiedPath iXferModule_PathsToTake_Max=3 (1)=timeout (2)= (3)=

115231,94 1 fn RunModule start

115231,94 1 timer clear

115231,94 1 state [Evaluate_Counter] Running VB Script...

115231,94 1 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink")

 

'msgbox(test)

 

counter = vg.RvGet($RV_LINEID, "RV[counter]")

counter = counter + 1

vg.RvSet $RV_LINEID, "counter", counter

 

if counter > 3 then '3 därför att det finns 3 telefonnummer

vg.Run_ResultReturn $RV_LINEID, "success"

else

vg.Run_ResultReturn $RV_LINEID, "fail"

end if

 

set vg = Nothing

]

115231,94 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}

115231,94 1 vbs ran [vbs_1_2.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_2.vbs" //I //T:60]

115232,00 1 Run Script waiting. iRunWait=1 (shellid=3992, process=592)

115232,00 1 timer set 1 EV_TIMEOUT_CHECKONSTATE

115232,05 1 cl RvGet RV[counter]

115232,05 1 rv replace start: [$RV[counter]]

115232,05 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}

115232,05 1 rv replace end: [1]

115232,05 1 cl RvSet counter, 2

115232,05 1 rv add [counter]{2}

115232,05 1 cl Run_ResultReturn >>fail<<

115232,05 1 rv add [Evaluate_Counter_ResultReturn]{fail}

115232,05 1 cl module's runwait=1, WavPlayHasNowFinished=0

115232,05 1 fn RunModule start

115232,05 1 timer clear

115232,05 1 Play Module start

115232,05 1 state [Next] Playing

115232,05 1 rv replace start: [C:\Voice\Locksmith\voice\next_try_$RV[LANGUAGE].wav]

115232,05 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}

115232,06 1 rv replace end: [C:\Voice\Locksmith\voice\next_try_1.wav]

115232,06 1 state [Next] Playing (C:\Voice\Locksmith\voice\next_try_1.wav)

115232,06 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\next_try_1.wav

115232,06 1 timer clear

115232,06 1 tw wav->vox convert end 383562,C:\Voice\Locksmith\voice\next_try_1.vox,1,0,,

115232,09 1 play start ok, lPlayId=383562

115239,38 1 tw PlayEnd 1 383562

115239,38 1 play end id=383562, (current ID)

115239,38 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100

115239,38 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

115239,38 1 path {EV_PLAY_FINISHED} not found

115239,38 1 timer set 10 EV_TIMEOUT_HANGUP

115239,38 1 timer set 0 EV_TIMEOUT_GOTOMODULE

115239,38 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101

115239,38 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE

115239,38 1 path {EV_TIMEOUT_GOTOMODULE} not found

115239,38 1 fn RunModule start

115239,38 1 timer clear

115239,38 1 state [Which_One] Running VB Script...

115239,38 1 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink")

 

'msgbox(test)

 

if $RV[selection_Choice]= 1 then '1->post, 2->ort

vg.Run_ResultReturn $RV_LINEID, "success"

else

vg.Run_ResultReturn $RV_LINEID, "fail"

end if

 

set vg = Nothing

]

115239,38 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}

115239,38 1 vbs ran [vbs_1_3.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_3.vbs" //I //T:60]

115239,42 1 Run Script waiting. iRunWait=1 (shellid=4064, process=1564)

115239,42 1 timer set 1 EV_TIMEOUT_CHECKONSTATE

115239,42 1 tw DialogicEvent 129,TDX_PLAY,383562,0,0,,,

115239,44 1 event ScriptEventCode TDX_PLAY, code=129, state=1501

115239,44 1 LsRunWaitTillFinished EV_UNKNOWN_129

115239,48 1 cl Run_ResultReturn >>success<<

115239,48 1 rv add [Which_One_ResultReturn]{success}

115239,48 1 cl module's runwait=1, WavPlayHasNowFinished=0

115239,50 1 fn RunModule start

115239,50 1 timer clear

115239,50 1 state [Check_columns_post] Running VB Script...

115239,50 1 rv replace start (strlen>500)

115239,50 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh

ch_One_ResultReturn]{success}

115239,50 1 vbs ran [vbs_1_4.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_4.vbs" //I //T:60]

115239,55 1 Run Script waiting. iRunWait=1 (shellid=116, process=1656)

115239,55 1 timer set 1 EV_TIMEOUT_CHECKONSTATE

115239,59 1 cl RvSet resultQuery, 0708430642

115239,59 1 rv add [resultQuery]{0708430642}

115239,59 1 cl Run_ResultReturn >>success<<

115239,59 1 rv add [Check_columns_post_ResultReturn]{success}

115239,59 1 cl module's runwait=1, WavPlayHasNowFinished=0

115239,59 1 fn RunModule start

115239,59 1 timer clear

115239,59 1 Play Module start

115239,59 1 state [info_To_Customer] Playing

115239,59 1 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav]

115239,59 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh

ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result

eturn]{success}

115239,59 1 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_1.wav]

115239,61 1 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_1.wav)

115239,61 1 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_1.wav

115239,61 1 timer clear

115239,61 1 tw wav->vox convert end 391109,c:\Voice\Locksmith\voice\nu_kopplar_1.vox,1,0,,

115239,63 1 play start ok, lPlayId=391109

115244,36 1 tw PlayEnd 1 391109

115244,36 1 play end id=391109, (current ID)

115244,36 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100

115244,36 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

115244,36 1 path {EV_PLAY_FINISHED} not found

115244,36 1 timer set 10 EV_TIMEOUT_HANGUP

115244,36 1 timer set 0 EV_TIMEOUT_GOTOMODULE

115244,36 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101

115244,36 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE

115244,36 1 path {EV_TIMEOUT_GOTOMODULE} not found

115244,36 1 fn RunModule start

115244,36 1 timer clear

115244,36 1 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER

115244,36 1 tw DialogicEvent 129,TDX_PLAY,391109,0,0,,,

115244,36 1 event ScriptEventCode TDX_PLAY, code=129, state=1901

115244,36 1 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,391109,0,0,,,

115244,36 1 path {TDX_PLAY} not found

115244,80 1 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER

115244,80 1 event ScriptEventCode EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901

115244,80 1 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,,

115244,80 1 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found

115244,80 1 timeout on transfer attempt set by timeout path (45 sec)

115244,80 1 timer set 45 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG

115244,80 1 rv replace start: [$RV[resultQuery]]

115244,80 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh

ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result

eturn]{success}

115244,80 1 rv replace end: [0708430642]

115244,80 1 state [Locksmith] Announced Hookflash Transfer to 0708430642

115245,05 1 tw PlayEnd 1 0

115245,05 1 play end id=0, (current ID)

115245,05 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1902

115245,05 1 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,,

115245,05 1 tw DialogicEvent 132,TDX_DIAL,0,0,0,,,

115245,05 1 event ScriptEventCode TDX_DIAL, code=132, state=1902

115245,05 1 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,,

115245,05 1 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec

115245,05 1 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter

115247,20 1 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter

115247,20 1 event ScriptEventCode EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902

115247,20 1 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,,

115247,20 1 Dial(0708430642, cp on) call

115247,25 1 Dial(0708430642) ok

115247,25 1 timer set 45 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG

115325,41 1 tw DialogicEvent 133,TDX_CALLP,10,4,0,TDX_CALLP,CR_CNCT,CON_PAMD

115325,41 1 event ScriptEventCode AM, code=133, state=1903

115325,41 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,AM,10,4,0,CR_CNCT,CON_PAMD,

115325,41 1 event ScriptEventCode CONNECT, code=133, state=1903

115325,41 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CONNECT,10,4,0,CR_CNCT,CON_PAMD,

115325,42 1 event ScriptEventCode CON_PAMD, code=133, state=1903

115325,42 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CON_PAMD,10,4,0,CR_CNCT,CON_PAMD,

115325,42 1 event ScriptEventCode CR_CNCT, code=133, state=1903

115325,42 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CR_CNCT,10,4,0,CR_CNCT,CON_PAMD,

115325,42 1 event ScriptEventCode TDX_CALLP, code=133, state=1903

115325,42 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,TDX_CALLP,10,4,0,CR_CNCT,CON_PAMD,

115325,42 1 LsXfer_3 CR_CNCT on an XT_HOOK_ANNOUNCED

115325,42 1 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,,

115325,42 1 path {EV_PLAY_FINISHED} not found

115325,42 1 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,,

115325,42 1 path {EV_TIMEOUT_REPLAYMSG} not found

115325,42 1 rv replace start: [c:\Voice\Locksmith\voice\call_transfer_$RV[LANGUAGE].wav]

115325,42 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh

ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result

eturn]{success}

115325,42 1 rv replace end: [c:\Voice\Locksmith\voice\call_transfer_1.wav]

115325,42 1 state [Locksmith] Playing (c:\Voice\Locksmith\voice\call_transfer_1.wav)

115325,42 1 tw ConvertWav2Vox c:\Voice\Locksmith\voice\call_transfer_1.wav

115325,42 1 timer clear

115325,48 1 tw wav->vox convert end 436921,c:\Voice\Locksmith\voice\call_transfer_1.vox,1,0,,

115325,52 1 play start ok, lPlayId=436984

115334,17 1 tw PlayEnd 1 436984

115334,17 1 play end id=436984, (current ID)

115334,17 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1904

115334,17 1 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,,

115334,17 1 path {EV_PLAY_FINISHED} not found

115334,17 1 xfer timed out awaiting for response from call recipient

115334,17 1 xfer dial !

115334,17 1 tw DialogicEvent 129,TDX_PLAY,436984,0,0,,,

115334,17 1 event ScriptEventCode TDX_PLAY, code=129, state=1906

115334,17 1 LsXfer_5B : 129(EV_UNKNOWN_129),TDX_PLAY,436984,0,0,,,

115334,42 1 tw PlayEnd 1 0

115334,42 1 play end id=0, (current ID)

115334,42 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1906

115334,42 1 LsXfer_5B : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,,

115334,42 1 tw DialogicEvent 132,TDX_DIAL,0,0,0,,,

115334,42 1 event ScriptEventCode TDX_DIAL, code=132, state=1906

115334,42 1 LsXfer_5B : 132(EV_UNKNOWN_132),TDX_DIAL,0,0,0,,,

115334,42 1 sXferDialResult_SuccOrFail=

115334,42 1 XferGoDownSpecifiedPath iXferModule_PathsToTake_Max=3 (1)=timeout (2)= (3)=

115334,42 1 fn RunModule start

115334,42 1 timer clear

115334,42 1 state [Evaluate_Counter] Running VB Script...

115334,42 1 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink")

 

'msgbox(test)

 

counter = vg.RvGet($RV_LINEID, "RV[counter]")

counter = counter + 1

vg.RvSet $RV_LINEID, "counter", counter

 

if counter > 3 then '3 därför att det finns 3 telefonnummer

vg.Run_ResultReturn $RV_LINEID, "success"

else

vg.Run_ResultReturn $RV_LINEID, "fail"

end if

 

set vg = Nothing

]

115334,42 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh

ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result

eturn]{success}

115334,44 1 vbs ran [vbs_1_5.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_5.vbs" //I //T:60]

115334,47 1 Run Script waiting. iRunWait=1 (shellid=440, process=1660)

115334,48 1 timer set 1 EV_TIMEOUT_CHECKONSTATE

115334,53 1 cl RvGet RV[counter]

115334,53 1 rv replace start: [$RV[counter]]

115334,53 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh

ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result

eturn]{success}

115334,53 1 rv replace end: [2]

115334,53 1 cl RvSet counter, 3

115334,53 1 rv add [counter]{3}

115334,53 1 cl Run_ResultReturn >>fail<<

115334,53 1 rv add [Evaluate_Counter_ResultReturn]{fail}

115334,53 1 cl module's runwait=1, WavPlayHasNowFinished=0

115334,53 1 fn RunModule start

115334,53 1 timer clear

115334,53 1 Play Module start

115334,53 1 state [Next] Playing

115334,53 1 rv replace start: [C:\Voice\Locksmith\voice\next_try_$RV[LANGUAGE].wav]

115334,53 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh

ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result

eturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail}

115334,53 1 rv replace end: [C:\Voice\Locksmith\voice\next_try_1.wav]

115334,53 1 state [Next] Playing (C:\Voice\Locksmith\voice\next_try_1.wav)

115334,53 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\next_try_1.wav

115334,53 1 timer clear

115334,55 1 tw wav->vox convert end 446031,C:\Voice\Locksmith\voice\next_try_1.vox,1,0,,

115334,55 1 play start ok, lPlayId=446046

115341,84 1 tw PlayEnd 1 446046

115341,84 1 play end id=446046, (current ID)

115341,84 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100

115341,84 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

115341,84 1 path {EV_PLAY_FINISHED} not found

115341,84 1 timer set 10 EV_TIMEOUT_HANGUP

115341,84 1 timer set 0 EV_TIMEOUT_GOTOMODULE

115341,84 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101

115341,84 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE

115341,84 1 path {EV_TIMEOUT_GOTOMODULE} not found

115341,84 1 fn RunModule start

115341,84 1 timer clear

115341,84 1 state [Which_One] Running VB Script...

115341,84 1 rv replace start: [set vg = CreateObject("VoiceGuide.CommandLink")

 

'msgbox(test)

 

if $RV[selection_Choice]= 1 then '1->post, 2->ort

vg.Run_ResultReturn $RV_LINEID, "success"

else

vg.Run_ResultReturn $RV_LINEID, "fail"

end if

 

set vg = Nothing

]

115341,84 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh

ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result

eturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail}

115341,84 1 vbs ran [vbs_1_6.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_6.vbs" //I //T:60]

115341,91 1 Run Script waiting. iRunWait=1 (shellid=584, process=1648)

115341,91 1 timer set 1 EV_TIMEOUT_CHECKONSTATE

115341,91 1 tw DialogicEvent 129,TDX_PLAY,446046,0,0,,,

115341,91 1 event ScriptEventCode TDX_PLAY, code=129, state=1501

115341,91 1 LsRunWaitTillFinished EV_UNKNOWN_129

115341,95 1 cl Run_ResultReturn >>success<<

115341,95 1 rv add [Which_One_ResultReturn]{success}

115341,95 1 cl module's runwait=1, WavPlayHasNowFinished=0

115341,95 1 fn RunModule start

115341,95 1 timer clear

115341,95 1 state [Check_columns_post] Running VB Script...

115341,95 1 rv replace start (strlen>500)

115341,95 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh

ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result

eturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail}[Which_One_Resul

Return]{success}

115341,95 1 vbs ran [vbs_1_7.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_7.vbs" //I //T:60]

115342,02 1 Run Script waiting. iRunWait=1 (shellid=556, process=1688)

115342,02 1 timer set 1 EV_TIMEOUT_CHECKONSTATE

115342,06 1 cl RvSet resultQuery, 0739389890

115342,06 1 rv add [resultQuery]{0739389890}

115342,06 1 cl Run_ResultReturn >>success<<

115342,06 1 rv add [Check_columns_post_ResultReturn]{success}

115342,08 1 cl module's runwait=1, WavPlayHasNowFinished=0

115342,08 1 fn RunModule start

115342,08 1 timer clear

115342,08 1 Play Module start

115342,08 1 state [info_To_Customer] Playing

115342,08 1 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav]

115342,08 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-09-30 11:51:10}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Locksmith\}[$RV_CIDNUMBER]{}[init_LANGUAGE_Input]{1}[init_LANGUAGE]{1}[LANGUAGE]{1}[Var_

esult_Query_Input]{1}[Var_Result_Query]{1}[resultQuery]{1}[selection_Choice]{1}[

election_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_Post_Code_PathTaken]{succe

s}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post_1_1]{+46739389890}[CASE_

ocksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_1]{+46739389890}[Counter_

ost_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery]{0739389890}[Check_column

_post_ResultReturn]{success}[counter]{2}[Evaluate_Counter_ResultReturn]{fail}[Wh

ch_One_ResultReturn]{success}[resultQuery]{0708430642}[Check_columns_post_Result

eturn]{success}[counter]{3}[Evaluate_Counter_ResultReturn]{fail}[Which_One_Resul

Return]{success}[resultQuery]{0739389890}[Check_columns_post_ResultReturn]{succe

s}

115342,08 1 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_1.wav]

115342,08 1 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_1.wav)

115342,08 1 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_1.wav

115342,08 1 timer clear

115342,09 1 tw wav->vox convert end 453578,c:\Voice\Locksmith\voice\nu_kopplar_1.vox,1,0,,

115342,11 1 play start ok, lPlayId=453593

115346,84 1 tw PlayEnd 1 453593

115346,84 1 play end id=453593, (current ID)

115346,84 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100

115346,84 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

115346,84 1 path {EV_PLAY_FINISHED} not found

115346,84 1 timer set 10 EV_TIMEOUT_HANGUP

115346,84 1 timer set 0 EV_TIMEOUT_GOTOMODULE

115346,84 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101

115346,84 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE

115346,84 1 path {EV_TIMEOUT_GOTOMODULE} not found

115346,84 1 fn RunModule start

115346,84 1 timer clear

115346,84 1 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER

115346,84 1 tw DialogicEvent 129,TDX_PLAY,453593,0,0,,,

115346,84 1 event ScriptEventCode TDX_PLAY, code=129, state=1901

115346,84 1 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,453593,0,0,,,

115346,84 1 path {TD

locksmith_2.vgs

Share this post


Link to post

Trace shows that after timing out awaiting first transfer to be answered VoiceGuide did play the hookflash to take back the line and the proceeded to module [Evaluate_Counter] and so on:

115142,45 1 timer set 45 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG

115231,67 1 timer fired EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG

...

115231,67 1 xfer dial !

...

115231,94 1 state [Evaluate_Counter] Running VB Script...

If you follow the trace you will see that VG then tried to do another transfer:

115247,20 1 Dial(0708430642, cp on) call

Was the caller on hold all this time from the start of the first transfer?

 

Is a single hookflash all that is needed on this system to take back the "on-hold" call? How would you take back a call from hold manually?

Share this post


Link to post

Hello!

 

Was the caller on hold all this time from the start of the first transfer?

 

Yes, the caller always listens the hold on music when voiceguide is calling to the FIRST phone number. If nobody answers that phone, then voiceguide times out and starts calling the second phone number on the list. However, now the caller hears some tones (I don´t know if it is the sound of the hookflash) then the caller also hears some numbers being dialed and after a second or two the "press 1 message to...". Here, if the caller does not do anything only waits for voiceguide to time out then continues voiceguide to call the third number and this time it succeeds.

 

Is a single hookflash all that is needed on this system to take back the "on-hold" call? How would you take back a call from hold manually?

 

Well, I just press once the "R" key on my phone.

 

Thank you!

Jose

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×