Guest elSueco Report post Posted 10/17/2005 09:43 AM Hello! I am trying to make a dialout and conference (both Monitored and Announced) and as a matter of fact the caller can speak to the third person. My problem is that when these two persons hang up the state in the voiceguide window doesn´t come back to "waiting for a call ...", it just doesn´t hang up until I do it by pressing the hangup button. Here is the trace: In the trace I wrote a little comentar when I press the button. I am using voiceguide for dialogic v6.0.2275 with a D/41JCT-LS card. ***************** 113251,45 1 tw dtmf d (1,100,100) 113251,45 1 event ScriptEventCode d, code=100, state=900 113251,45 1 LsAwaitingCalls d 113251,45 1 tw DialogicEvent 134,TDX_CST,100,0,0,DE_DIGITS,, 113251,45 1 event ScriptEventCode TDX_CST, code=134, state=900 113251,45 1 LsAwaitingCalls EV_UNKNOWN_134 113251,61 1 tw dtmf 0 (1,48,48) 113251,61 1 event ScriptEventCode 0, code=48, state=900 113251,61 1 LsAwaitingCalls 0 113251,61 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 113251,61 1 event ScriptEventCode TDX_CST, code=134, state=900 113251,61 1 LsAwaitingCalls EV_UNKNOWN_134 113251,75 1 tw dtmf 8 (1,56,56) 113251,75 1 event ScriptEventCode 8, code=56, state=900 113251,75 1 LsAwaitingCalls 8 113251,75 1 tw DialogicEvent 134,TDX_CST,56,0,0,DE_DIGITS,, 113251,75 1 event ScriptEventCode TDX_CST, code=134, state=900 113251,75 1 LsAwaitingCalls EV_UNKNOWN_134 113251,89 1 tw dtmf 4 (1,52,52) 113251,89 1 event ScriptEventCode 4, code=52, state=900 113251,89 1 LsAwaitingCalls 4 113251,89 1 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 113251,89 1 event ScriptEventCode TDX_CST, code=134, state=900 113251,89 1 LsAwaitingCalls EV_UNKNOWN_134 113252,05 1 tw dtmf 4 (1,52,52) 113252,05 1 event ScriptEventCode 4, code=52, state=900 113252,05 1 LsAwaitingCalls 4 113252,05 1 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 113252,05 1 event ScriptEventCode TDX_CST, code=134, state=900 113252,05 1 LsAwaitingCalls EV_UNKNOWN_134 113252,19 1 tw dtmf 2 (1,50,50) 113252,19 1 event ScriptEventCode 2, code=50, state=900 113252,19 1 LsAwaitingCalls 2 113252,19 1 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 113252,19 1 event ScriptEventCode TDX_CST, code=134, state=900 113252,19 1 LsAwaitingCalls EV_UNKNOWN_134 113252,33 1 tw dtmf 9 (1,57,57) 113252,33 1 event ScriptEventCode 9, code=57, state=900 113252,33 1 LsAwaitingCalls 9 113252,33 1 tw DialogicEvent 134,TDX_CST,57,0,0,DE_DIGITS,, 113252,33 1 event ScriptEventCode TDX_CST, code=134, state=900 113252,33 1 LsAwaitingCalls EV_UNKNOWN_134 113252,50 1 tw dtmf 0 (1,48,48) 113252,50 1 event ScriptEventCode 0, code=48, state=900 113252,50 1 LsAwaitingCalls 0 113252,50 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 113252,50 1 event ScriptEventCode TDX_CST, code=134, state=900 113252,50 1 LsAwaitingCalls EV_UNKNOWN_134 113252,63 1 tw dtmf 4 (1,52,52) 113252,63 1 event ScriptEventCode 4, code=52, state=900 113252,63 1 LsAwaitingCalls 4 113252,63 1 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 113252,63 1 event ScriptEventCode TDX_CST, code=134, state=900 113252,63 1 LsAwaitingCalls EV_UNKNOWN_134 113252,78 1 tw dtmf 0 (1,48,48) 113252,78 1 event ScriptEventCode 0, code=48, state=900 113252,78 1 LsAwaitingCalls 0 113252,78 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 113252,80 1 event ScriptEventCode TDX_CST, code=134, state=900 113252,80 1 LsAwaitingCalls EV_UNKNOWN_134 113252,94 1 tw dtmf c (1,99,99) 113252,94 1 event ScriptEventCode c, code=99, state=900 113252,94 1 LsAwaitingCalls c 113252,94 1 tw DialogicEvent 134,TDX_CST,99,0,0,DE_DIGITS,, 113252,94 1 event ScriptEventCode TDX_CST, code=134, state=900 113252,94 1 LsAwaitingCalls EV_UNKNOWN_134 113253,42 1 event callstate OFFERING 1 2,0,0 113253,44 1 script interpretor: VgMulti v6.0.2275 113253,44 1 fired OFFERING event to listeners 113253,44 1 set LineState().hCall = 1 in LINECALLSTATE_OFFERING 113253,44 1 iIvrDev=1 113253,44 1 set linestate CID vars 113253,44 1 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 113253,44 1 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 113253,44 1 tw ring 1 113253,44 1 ring time since last ring event (sec): 0,00 113253,44 1 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 113253,44 1 rv clear all 113253,44 1 init LineState ResetAtStartOfNewCall. 113253,44 1 Terminating process (new call). 113253,44 1 answer the call 113253,44 1 timer clear 113253,44 1 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 113253,44 1 event ScriptEventCode TDX_CST, code=134, state=6001 113254,03 1 event callstate CONNECTED 1 256,0,0 113254,03 1 LineEvCallState_Connected hDevice=1 params=256,0,0 113254,03 1 WorkingModes tapi= script= LineState().iState=6001 113254,03 1 Inband detection not enabled 113254,05 1 StartLoadedVgs at 2005-10-17 11:32:54 [VgMulti v6.0.2275] 113254,05 1 set LineState().iVgsIdx=1 113254,05 1 set sScriptToRunOnHangup=[] in StartLoadedVgs 113254,05 1 init StartLoadedVgs_InitLineState start 113254,05 1 rv add [$RV_STARTTIME]{2005-10-17 11:32:54} 113254,05 1 rv add [$RV_DEVICEID]{1} 113254,05 1 rv add [$RV_CIDNAME]{} 113254,05 1 rvns add [PathApp]{C:\Program\VoiceGuide\} 113254,05 1 rvns add [scriptsPath]{C:\Voice\Tele2\} 113254,05 1 rv add [$RV_CIDNUMBER]{} 113254,05 1 fn RunModule start 113254,05 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 113254,05 1 event ScriptEventCode TDX_SETHOOK, code=135, state=6001 113254,05 1 tw DialogicEvent 134,TDX_CST,11045,0,0,DE_LCON,, 113254,05 1 event ScriptEventCode TDX_CST, code=134, state=6001 113254,05 1 timer clear 113254,05 1 Play Module start 113254,05 1 state [LANGUAGE] Playing 113254,05 1 state [LANGUAGE] Playing (C:\Voice\Tele2\Voice\language.wav) 113254,05 1 tw ConvertWav2Vox C:\Voice\Tele2\Voice\language.wav 113254,05 1 timer clear 113254,14 1 tw wav->vox convert end 990546,C:\Voice\Tele2\Voice\language.vox,1,0,, 113254,16 1 play start ok, lPlayId=990640 113257,81 1 tw dtmf 2 (1,50,50) 113257,81 1 event ScriptEventCode 2, code=50, state=1100 113257,81 1 LsPlayMsg 2,2 113257,83 1 play PlaySoundStop ok 113257,83 1 rv add [LANGUAGE]{2} 113257,83 1 fn RunModule start 113257,83 1 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 113257,83 1 event ScriptEventCode TDX_CST, code=134, state=6001 113257,83 1 timer clear 113257,83 1 state [init_COUNTER] Evaluate [0] 113257,83 1 eval[0] 113257,83 1 rvns add [init_COUNTER_Input]{0} 113257,83 1 rvns add [init_COUNTER]{0} 113257,83 1 rvns add [counter]{0} 113257,83 1 Eval Expr result:[0] stored in $RV[counter] 113257,83 1 path {0} not found 113257,83 1 fn RunModule start 113257,83 1 timer clear 113257,83 1 Play Module start 113257,83 1 state [sERVICES] Playing 113257,83 1 rv replace start: [C:\Voice\Tele2\Voice\SERVICES_$RV[LANGUAGE].wav] 113257,83 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-17 11:32:54}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0} 113257,83 1 rv replace end: [C:\Voice\Tele2\Voice\SERVICES_2.wav] 113257,83 1 state [sERVICES] Playing (C:\Voice\Tele2\Voice\SERVICES_2.wav) 113257,84 1 tw ConvertWav2Vox C:\Voice\Tele2\Voice\SERVICES_2.wav 113257,84 1 timer clear 113257,84 1 tw PlayEnd 1 990640 113257,84 1 play end id=990640, (old ID) current id=994343 113257,84 1 tw DialogicEvent 129,TDX_PLAY,990640,0,0,,, 113257,84 1 event ScriptEventCode TDX_PLAY, code=129, state=1100 113257,84 1 LsPlayMsg EV_UNKNOWN_129,TDX_PLAY 113257,84 1 path {TDX_PLAY} not found 113257,91 1 tw wav->vox convert end 994343,C:\Voice\Tele2\Voice\SERVICES_2.vox,1,0,, 113257,92 1 play start ok, lPlayId=994406 113309,91 1 tw PlayEnd 1 994406 113309,91 1 play end id=994406, (current ID) 113309,91 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 113309,91 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 113309,91 1 path {EV_PLAY_FINISHED} not found 113309,91 1 timer set 5 EV_TIMEOUT_REPLAYMSG 113309,91 1 tw DialogicEvent 129,TDX_PLAY,994406,0,0,,, 113309,91 1 event ScriptEventCode TDX_PLAY, code=129, state=1101 113309,91 1 LsPlayMsgFinished EV_UNKNOWN_129,TDX_PLAY 113309,91 1 path {TDX_PLAY} not found 113310,52 1 tw dtmf 2 (1,50,50) 113310,52 1 event ScriptEventCode 2, code=50, state=1101 113310,52 1 LsPlayMsgFinished 2,2 113310,52 1 rv add [scriptEnd_Time]{2005-10-17 11:33:10} 113310,52 1 rv add [scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs} 113310,52 1 rv add [scriptEnd_Goto_Module]{WELCOME} 113310,53 1 rv add [scriptStart_Time]{2005-10-17 11:33:10} 113310,53 1 rv add [scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs} 113310,53 1 rv add [scriptStart_CalledFrom_Module]{SERVICES} 113310,53 1 FindFullPathToScript_VgsOrVgp start [C:\Voice\Locksmith\locksmith.vgs] 113310,53 1 FindFullPathToScript_VgsOrVgp 1 113310,53 0 LoadedVgs_Find C:\Voice\Locksmith\locksmith.vgs at idx=2 113310,53 1 rvns add [scriptsPath]{C:\Voice\Locksmith\} 113310,53 1 rv add [sERVICES]{2} 113310,53 1 fn RunModule start 113310,53 1 timer clear 113310,53 1 Play Module start 113310,53 1 state [WELCOME] Playing 113310,53 1 rv replace start: [C:\Voice\Locksmith\voice\welcome_locksmith_$RV[LANGUAGE].wav] 113310,53 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-17 11:32:54}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-17 11:33:10}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-17 11:33:10}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2} 113310,53 1 rv replace end: [C:\Voice\Locksmith\voice\welcome_locksmith_2.wav] 113310,53 1 state [WELCOME] Playing (C:\Voice\Locksmith\voice\welcome_locksmith_2.wav) 113310,53 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\welcome_locksmith_2.wav 113310,53 1 timer clear 113310,53 1 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 113310,53 1 event ScriptEventCode TDX_CST, code=134, state=1100 113310,53 1 LsPlayMsg EV_UNKNOWN_134,TDX_CST 113310,53 1 path {TDX_CST} not found 113310,58 1 tw wav->vox convert end 7031,C:\Voice\Locksmith\voice\welcome_locksmith_2.vox,1,0,, 113310,59 1 play start ok, lPlayId=7078 113322,66 1 tw PlayEnd 1 7078 113322,66 1 play end id=7078, (current ID) 113322,66 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 113322,66 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 113322,66 1 path {EV_PLAY_FINISHED} not found 113322,66 1 timer set 10 EV_TIMEOUT_HANGUP 113322,66 1 timer set 0 EV_TIMEOUT_GOTOMODULE 113322,66 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 113322,66 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 113322,66 1 path {EV_TIMEOUT_GOTOMODULE} not found 113322,66 1 fn RunModule start 113322,66 1 timer clear 113322,66 1 state [Var_Result_Query] Evaluate [1] 113322,66 1 eval[1] 113322,66 1 rvns add [Var_Result_Query_Input]{1} 113322,66 1 rvns add [Var_Result_Query]{1} 113322,66 1 rvns add [resultQuery]{1} 113322,66 1 Eval Expr result:[1] stored in $RV[resultQuery] 113322,66 1 path {1} not found 113322,66 1 fn RunModule start 113322,66 1 tw DialogicEvent 129,TDX_PLAY,7078,0,0,,, 113322,66 1 event ScriptEventCode TDX_PLAY, code=129, state=6001 113322,66 1 timer clear 113322,66 1 state [selection_Choice] Number Input 113322,66 1 rv replace start: [C:\Voice\Locksmith\voice\selection_choice_$RV[LANGUAGE].wav] 113322,66 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-17 11:32:54}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-17 11:33:10}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-17 11:33:10}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1} 113322,66 1 rv replace end: [C:\Voice\Locksmith\voice\selection_choice_2.wav] 113322,66 1 state [selection_Choice] Playing (C:\Voice\Locksmith\voice\selection_choice_2.wav) 113322,66 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\selection_choice_2.wav 113322,66 1 timer clear 113322,69 1 tw wav->vox convert end 19156,C:\Voice\Locksmith\voice\selection_choice_2.vox,1,0,, 113322,69 1 play start ok, lPlayId=19187 113328,38 1 tw dtmf 1 (1,49,49) 113328,38 1 event ScriptEventCode 1, code=49, state=1300 113328,38 1 LsGetNbrsPlayWelcMsg 1,1 113328,39 1 play PlaySoundStop ok 113328,39 1 state [selection_Choice] Number Input 1 113328,39 1 rv add [selection_Choice]{1} 113328,39 1 rvns add [selection_Choice_PathTaken]{1} 113328,39 1 fn RunModule start 113328,39 1 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 113328,39 1 event ScriptEventCode TDX_CST, code=134, state=6001 113328,39 1 timer clear 113328,39 1 state [Get_Post_Code] Number Input 113328,39 1 rv replace start: [C:\Voice\Locksmith\voice\get_post_code_$RV[LANGUAGE].wav] 113328,39 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-17 11:32:54}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-17 11:33:10}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-17 11:33:10}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1} 113328,39 1 rv replace end: [C:\Voice\Locksmith\voice\get_post_code_2.wav] 113328,39 1 state [Get_Post_Code] Playing (C:\Voice\Locksmith\voice\get_post_code_2.wav) 113328,39 1 tw ConvertWav2Vox C:\Voice\Locksmith\voice\get_post_code_2.wav 113328,39 1 timer clear 113328,39 1 tw PlayEnd 1 19187 113328,39 1 play end id=19187, (old ID) current id=24890 113328,39 1 tw DialogicEvent 129,TDX_PLAY,19187,0,0,,, 113328,39 1 event ScriptEventCode TDX_PLAY, code=129, state=1300 113328,39 1 LsGetNbrsPlayWelcMsg EV_UNKNOWN_129,TDX_PLAY 113328,41 1 path {TDX_PLAY} not found 113328,42 1 tw wav->vox convert end 24890,C:\Voice\Locksmith\voice\get_post_code_2.vox,1,0,, 113328,44 1 play start ok, lPlayId=24921 113331,69 1 tw PlayEnd 1 24921 113331,69 1 play end id=24921, (current ID) 113331,69 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1300 113331,69 1 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 113331,69 1 path {EV_PLAY_FINISHED} not found 113331,69 1 timer set 5 EV_TIMEOUT_REPLAYMSG 113331,69 1 tw DialogicEvent 129,TDX_PLAY,24921,0,0,,, 113331,69 1 event ScriptEventCode TDX_PLAY, code=129, state=1301 113331,69 1 LsGetNbrsRxDigits EV_UNKNOWN_129,TDX_PLAY 113331,69 1 path {TDX_PLAY} not found 113333,22 1 tw dtmf 0 (1,48,48) 113333,22 1 event ScriptEventCode 0, code=48, state=1301 113333,22 1 LsGetNbrsRxDigits 0,0 113333,22 1 state [Get_Post_Code] Number Input 0 113333,22 1 path {0} not found 113333,22 1 timer set 6 EV_TIMEOUT_ENTERDATA 113333,22 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 113333,22 1 event ScriptEventCode TDX_CST, code=134, state=1301 113333,22 1 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 113333,22 1 path {TDX_CST} not found 113333,73 1 tw dtmf 0 (1,48,48) 113333,75 1 event ScriptEventCode 0, code=48, state=1301 113333,75 1 LsGetNbrsRxDigits 0,0 113333,75 1 state [Get_Post_Code] Number Input 00 113333,75 1 path {00} not found 113333,75 1 timer set 6 EV_TIMEOUT_ENTERDATA 113333,75 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 113333,75 1 event ScriptEventCode TDX_CST, code=134, state=1301 113333,75 1 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 113333,75 1 path {TDX_CST} not found 113334,27 1 tw dtmf 0 (1,48,48) 113334,27 1 event ScriptEventCode 0, code=48, state=1301 113334,27 1 LsGetNbrsRxDigits 0,0 113334,27 1 state [Get_Post_Code] Number Input 000 113334,27 1 path {000} not found 113334,27 1 timer set 6 EV_TIMEOUT_ENTERDATA 113334,27 1 timer clear 113334,27 1 rv add [Get_Post_Code]{000} 113334,27 1 path {000} not found 113334,27 1 rvns add [Get_Post_Code_PathTaken]{success} 113334,27 1 fn RunModule start 113334,27 1 timer clear 113334,27 1 state [CASE_locksmith_post] DB Query 113334,27 1 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 113334,27 1 event ScriptEventCode TDX_CST, code=134, state=1400 113334,27 1 ERROR 6.0.2275 Unknown State [1400] 113334,27 1 db ODBC mode used 113334,39 1 rv replace start: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =$RV[Get_Post_Code]] 113334,39 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-17 11:32:54}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-17 11:33:10}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-17 11:33:10}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success} 113334,39 1 rv replace end: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 113334,39 1 db About to execute a Retrieve type operation [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 113334,44 1 db [CASE_locksmith_post] row count=1 113334,44 1 rv add [CASE_locksmith_post_RowCount]{1} 113334,44 1 db get RecordsetGetRowsMax 113334,44 1 db get 999 records. (row count=1) 113334,44 1 db update RVs 113334,44 1 db about to close dbDbqDatabase 113334,45 1 db going down path [True] 113334,45 1 fn RunModule start 113334,45 1 timer clear 113334,45 1 state [Counter_post] Evaluate [1] 113334,45 1 eval[1] 113334,45 1 rvns add [Counter_post_Input]{1} 113334,45 1 rvns add [Counter_post]{1} 113334,45 1 rvns add [counter]{1} 113334,45 1 Eval Expr result:[1] stored in $RV[counter] 113334,45 1 path {1} not found 113334,45 1 fn RunModule start 113334,45 1 timer clear 113334,45 1 state [Check_columns_post] Running VB Script... 113334,45 1 rv replace start (strlen>500) 113334,45 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-17 11:32:54}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-17 11:33:10}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-17 11:33:10}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_ ]{+46708430642}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1} 113334,45 1 vbs ran [vbs_1_1.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_1_1.vbs" //I //T:60] 113334,52 1 Run Script waiting. iRunWait=1 (shellid=3812, process=1624) 113334,52 1 timer set 1 EV_TIMEOUT_CHECKONSTATE 113334,56 1 cl RvSet resultQuery, 0739389890 113334,56 1 rv add [resultQuery]{0739389890} 113334,56 1 cl Run_ResultReturn >>success<< 113334,56 1 rv add [Check_columns_post_ResultReturn]{success} 113334,56 1 cl module's runwait=1, WavPlayHasNowFinished=0 113334,56 1 fn RunModule start 113334,56 1 timer clear 113334,56 1 Play Module start 113334,56 1 state [info_To_Customer] Playing 113334,56 1 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav] 113334,56 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-17 11:32:54}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-17 11:33:10}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-17 11:33:10}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_ ]{+46708430642}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 113334,56 1 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_2.wav] 113334,56 1 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_2.wav) 113334,56 1 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_2.wav 113334,56 1 timer clear 113334,66 1 tw wav->vox convert end 31062,c:\Voice\Locksmith\voice\nu_kopplar_2.vox,1,0,, 113334,67 1 play start ok, lPlayId=31156 113339,53 1 tw PlayEnd 1 31156 113339,53 1 play end id=31156, (current ID) 113339,53 1 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 113339,55 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 113339,55 1 path {EV_PLAY_FINISHED} not found 113339,55 1 timer set 10 EV_TIMEOUT_HANGUP 113339,55 1 timer set 0 EV_TIMEOUT_GOTOMODULE 113339,55 1 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 113339,55 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 113339,55 1 path {EV_TIMEOUT_GOTOMODULE} not found 113339,55 1 fn RunModule start 113339,55 1 timer clear 113339,55 1 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 113339,55 1 tw DialogicEvent 129,TDX_PLAY,31156,0,0,,, 113339,55 1 event ScriptEventCode TDX_PLAY, code=129, state=1901 113339,55 1 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,31156,0,0,,, 113339,55 1 path {TDX_PLAY} not found 113339,98 1 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 113339,98 1 event ScriptEventCode EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901 113339,98 1 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 113339,98 1 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 113339,98 1 timeout on transfer attempt set by timeout path (40 sec) 113339,98 1 timer set 40 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 113339,98 1 rv replace start: [$RV[resultQuery]] 113339,98 1 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-10-17 11:32:54}[$RV_DEVICEID]{1}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-10-17 11:33:10}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-10-17 11:33:10}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46708430642}[CASE_locksmith_post_3_ ]{+46708430642}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 113339,98 1 rv replace end: [0739389890] 113339,98 1 state [Locksmith] Announced Dial and Connect to 0739389890 113339,98 0 Search for free lines in list [2] in LineID range [0-4] 113339,98 1 dial busy: ReadyToDialout=0 113339,98 2 dial reserving: found in comma delimited id list [,2,] 113339,98 1 dial found free dev=2 (LineId=2) in XferDialAndConference 113339,98 1 no on-hold file specified to play 113339,98 2 state dialing 0739389890 (for conference with dxxxB1C1) 113339,98 2 lineMakeCall(0739389890,DX_PVDENABLE) => 0 113339,98 2 call progress option selected: Voice is detected. Ignore disconnet tones. (DX_PVDENABLE) 113339,98 1 timer set 40 EV_TIMEOUT_GOTOMODULE 113340,53 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 113340,53 2 event ScriptEventCode TDX_SETHOOK, code=135, state=1922 113340,53 2 LsXfer_6_dc_WaitOutcomeOutgoingCall_DialingSide : 135,[TDX_SETHOOK],0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 113340,53 1 LsXfer_6_dc_WaitOutcomeOutgoingCall_RequestXferSide : [TDX_SETHOOK], 135(EV_UNKNOWN_135),0,0,0,DX_OFFHOOK,CALL_OUTBOUND, 113340,53 1 path {tdx_sethook} not found 113359,95 2 tw DialogicEvent 133,TDX_CALLP,10,3,0,TDX_CALLP,CR_CNCT,CON_PVD 113359,95 2 event ScriptEventCode VOICE, code=133, state=1922 113359,95 2 LsXfer_6_dc_WaitOutcomeOutgoingCall_DialingSide : 133,[VOICE],10,3,0,CR_CNCT,CON_PVD, 113359,95 1 LsXfer_6_dc_WaitOutcomeOutgoingCall_RequestXferSide : [VOICE], 133(EV_UNKNOWN_133),10,3,0,CR_CNCT,CON_PVD, 113359,95 1 TwoCalls_Bridge as event indicates CR_CNCT 113359,95 2 conf TwoCalls_Bridge 2<=>1 (dxxxB1C2<=>dxxxB1C1) 113359,95 2 rvns add [TsRoutedTo]{1} 113359,95 1 rvns add [TsRoutedTo]{2} 113359,95 1 rvns add [Conf_DevName_1]{dxxxB1C2} 113359,95 1 rvns add [Conf_LineId_1]{1} 113359,95 1 rv add [Conf_DevName_2]{dxxxB1C1} 113359,95 1 rv add [Conf_LineId_2]{2} 113359,95 2 rvns add [Conf_DevName_1]{dxxxB1C2} 113359,95 2 rvns add [Conf_LineId_1]{1} 113359,95 2 rv add [Conf_DevName_2]{dxxxB1C1} 113359,95 2 rv add [Conf_LineId_2]{2} 113359,95 2 TsRoute dxxxB1C2<=>dxxxB1C1 call 113359,97 2 TsRoute dxxxB1C2<=>dxxxB1C1 SC_FULLDUP: 113359,97 2 state [] bridged with dxxxB1C1 113359,97 1 state [] outgoing leg, bridged with dxxxB1C2 113359,97 1 path {voice} not found 113359,97 2 event ScriptEventCode CONNECT, code=133, state=1911 113359,97 2 LsXfer_8_WaitEndCall_DialingSide : 133(), [CONNECT], 10,3,0,CR_CNCT,CON_PVD, 113359,97 1 LsXfer_8_WaitEndCall_DialingSide : 133(), [connect], 10,3,0,CR_CNCT,CON_PVD, 113359,97 2 LsXfer_8_WaitEndCall_RequestXferSide : 133(EV_UNKNOWN_133),connect,10,3,0,CR_CNCT,CON_PVD, 113359,97 2 event ScriptEventCode CON_PVD, code=133, state=1911 113359,97 2 LsXfer_8_WaitEndCall_DialingSide : 133(), [CON_PVD], 10,3,0,CR_CNCT,CON_PVD, 113359,97 1 LsXfer_8_WaitEndCall_DialingSide : 133(), [con_pvd], 10,3,0,CR_CNCT,CON_PVD, 113359,97 2 LsXfer_8_WaitEndCall_RequestXferSide : 133(EV_UNKNOWN_133),con_pvd,10,3,0,CR_CNCT,CON_PVD, 113359,97 2 event ScriptEventCode CR_CNCT, code=133, state=1911 113359,97 2 LsXfer_8_WaitEndCall_DialingSide : 133(), [CR_CNCT], 10,3,0,CR_CNCT,CON_PVD, 113359,97 1 LsXfer_8_WaitEndCall_DialingSide : 133(), [cr_cnct], 10,3,0,CR_CNCT,CON_PVD, 113359,97 2 LsXfer_8_WaitEndCall_RequestXferSide : 133(EV_UNKNOWN_133),cr_cnct,10,3,0,CR_CNCT,CON_PVD, 113359,97 2 event ScriptEventCode TDX_CALLP, code=133, state=1911 113359,97 2 LsXfer_8_WaitEndCall_DialingSide : 133(), [TDX_CALLP], 10,3,0,CR_CNCT,CON_PVD, 113359,97 1 LsXfer_8_WaitEndCall_DialingSide : 133(), [tdx_callp], 10,3,0,CR_CNCT,CON_PVD, 113359,97 2 LsXfer_8_WaitEndCall_RequestXferSide : 133(EV_UNKNOWN_133),tdx_callp,10,3,0,CR_CNCT,CON_PVD, 113359,97 2 tw DialogicEvent 134,TDX_CST,17636,0,0,DE_LCON,, 113359,97 2 event ScriptEventCode TDX_CST, code=134, state=1911 113359,97 2 LsXfer_8_WaitEndCall_DialingSide : 134(), [TDX_CST], 17636,0,0,DE_LCON,, 113359,97 1 LsXfer_8_WaitEndCall_DialingSide : 134(), [tdx_cst], 17636,0,0,DE_LCON,, 113359,97 2 LsXfer_8_WaitEndCall_RequestXferSide : 134(EV_UNKNOWN_134),tdx_cst,17636,0,0,DE_LCON,, HERE, I press the HANGUP button in the voiceguide window, otherwise voiceguide does not detect that the transfer call is finished. 113500,34 0 btn Hangup on line 2 113500,34 2 event ScriptEventCode EV_TIMEOUT_HANGUP, code=9001, state=1911 113500,34 2 LsXfer_8_WaitEndCall_DialingSide : 9001(), [EV_TIMEOUT_HANGUP], 0,0,0,,, 113500,34 1 LsXfer_8_WaitEndCall_DialingSide : 9001(), [ev_timeout_hangup], 0,0,0,,, 113500,34 1 rv add [Hangup Time]{2005-10-17 11:35:00} 113500,36 1 state Hanging up call... 113500,36 1 rvns add [TsRoutedTo]{} 113500,36 2 rvns add [TsRoutedTo]{} 113500,36 1 TsReset dxxxB1C1</>dxxxB1C2 MATCH_ call 113500,38 1 TsReset dxxxB1C1</>dxxxB1C2 MATCH_ => [] 113500,38 2 rv add [Hangup Time]{2005-10-17 11:35:00} 113500,38 2 state Hanging up call... [2nd leg (Hangup Call)] 113500,38 2 HangupCall_Common hCall=0 113500,38 2 rec RecSoundStop ok 113500,38 2 play PlaySoundStop ok 113500,38 2 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 113500,38 2 HangupCall : lCallHandle& = 0 - lets close and open line 113500,38 2 state Waiting for a call... 113500,38 2 fnHangupCall end 113500,38 1 HangupCall_Common hCall=1 113500,42 1 rec RecSoundStop ok 113500,42 1 play PlaySoundStop ok 113500,42 1 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 113500,42 1 fnHangupCall end 113500,42 2 rv add [Hangup Time]{2005-10-17 11:35:00} 113500,42 2 state Hanging up call... 113500,42 2 HangupCall_Common hCall=0 113500,47 2 rec RecSoundStop ok 113500,47 2 play PlaySoundStop ok 113500,47 2 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 113500,47 2 HangupCall : lCallHandle& = 0 - lets close and open line 113500,47 2 state Waiting for a call... 113500,47 2 fnHangupCall end 113500,47 2 event callstate IDLE 2 1,0,0 113500,47 2 WorkingMode@Idle= 113500,47 2 timer clear 113500,47 2 LineState(iLineId).iVgsIdx = 0 113500,47 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 113500,47 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 113500,47 2 event ScriptEventCode TDX_SETHOOK, code=135, state=900 113500,47 2 LsAwaitingCalls EV_UNKNOWN_135 113500,47 1 event callstate IDLE 1 1,0,0 113500,47 1 WorkingMode@Idle= 113500,47 1 timer clear 113500,47 1 rec RecSoundStop ok 113500,48 1 play PlaySoundStop ok 113500,48 1 rv add [CallEndTime]{2005-10-17 11:35:00} 113500,64 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 113500,64 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 113500,64 1 event ScriptEventCode TDX_SETHOOK, code=135, state=900 113500,64 1 LsAwaitingCalls EV_UNKNOWN_135 113500,64 2 event callstate IDLE 2 1,0,0 113500,64 2 WorkingMode@Idle= 113500,64 2 timer clear 113500,64 2 timer clear ignored - waiting for line re-init to occur first 113500,64 2 LineState(iLineId).iVgsIdx = 0 113500,64 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 113500,64 2 timer set ignored - waiting for line re-init to occur first 113500,64 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 113500,64 2 event ScriptEventCode TDX_SETHOOK, code=135, state=900 113500,64 2 LsAwaitingCalls EV_UNKNOWN_135 113501,52 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 113501,52 2 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900 113501,52 2 init atidle reinit : start 113501,52 2 init atidle reinit iConferenceOtherLegLid=-1 113501,52 2 init atidle reinit : reset all LineState variables 113501,52 2 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 113501,52 2 state Waiting for a call... 113501,63 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 113501,63 1 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900 113501,63 1 init atidle reinit : start 113501,63 1 init atidle reinit iConferenceOtherLegLid=-1 113501,63 1 init atidle reinit : reset all LineState variables 113501,63 1 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 113501,63 1 state Waiting for a call... 113501,84 2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 113501,84 2 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 113501,95 1 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 113501,95 1 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 114206,41 0 --------------------------------------------------- 114206,41 0 Stopping VoiceGuide (Dialogic) start 114206,41 0 v6.0.2275 114206,41 0 Stopping VoiceGuide (Dialogic) end 114206,41 0 --------------------------------------------------- ***************** Thank you! 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SupportTeam Report post Posted 10/18/2005 12:46 AM Are there any disconnect tones played on the lines when either of the callers hangs up? Have you set the TID_DISCONNECT tone definition to match/detect these disconnect tones? Share this post Link to post
