Capturing Keypresses

10/26/2005 03:41 PM

Hi There!

Im trying to capture a string of digits that may include the #.

We have an conference bridge, that sends a string as follows 1#250606#90555#3048# but I just cant seem to grab the command using get Numbers.

Is there a way to make VG ignore the # key, rather than using it as a terminator?

10/26/2005 09:58 PM

1. Can you try using a sequence of Get Numbers modules? Each of them would capture the dtmf string up to the next # and then go on to the next Get Numbers module (using Success path) which would then capture the next substring etc.

This is probably the best way as you'll have the last module stop capturing immediately when the last # arrives - otherwise what way will you use to determine if the sent dtmf string has finished? I assume that the overall string can be variable length...

2. Can you set the bridge to use the * key instead of the # key?

Is there a way to make VG ignore the # key, rather than using it as a terminator?

We can change the Get Numbers module to accept the # key but this would be a custom modification - please send and email to sales@voiceguide.com if you'd like to enquire about pursuing that option further.

10/27/2005 01:15 PM

Thats exactly what i tried.

However, my first get numbers waits for 1 followed by #

it runs on sucsess to my next Get Numbers (ChairPIN)

but the first digit reported by GetNumbers is # which fires an immediate fail ( # in getnumbers ) and then drops the call.

Any help much appreciated.

See log below:

141031.78 95 tw dtmf 1 (95,49,49)

141031.78 95 event ScriptEventCode 1, code=49, state=1301

141031.78 95 LsGetNbrsRxDigits 1,1

141031.78 95 state [Check For Contex] Number Input 1

141031.78 95 path {1} not found

141031.78 95 timer set 0 EV_TIMEOUT_ENTERDATA

141031.78 95 event ScriptEventCode EV_TIMEOUT_ENTERDATA, code=9006, state=1301

141031.78 95 LsGetNbrsRxDigits EV_TIMEOUT_ENTERDATA,EV_TIMEOUT_ENTERDATA

141031.78 95 path {EV_TIMEOUT_ENTERDATA} not found

141031.78 95 timer clear

141031.78 95 rv add [Check For Contex]{1}

141031.78 95 path {1} not found

141031.78 95 rvns add [Check For Contex_PathTaken]{success}

141031.78 95 fn RunModule start

141031.78 95 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,,

141031.80 95 event ScriptEventCode TDX_CST, code=134, state=6001

141031.80 95 timer clear

141031.80 95 state [ChairPin] Number Input

141031.80 95 state [ChairPin] Playing ()

141031.80 95 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1300

141031.80 95 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

141031.80 95 path {EV_PLAY_FINISHED} not found

141031.80 95 timer set 25 EV_TIMEOUT_REPLAYMSG

141031.89 95 tw dtmf # (95,35,35)

141031.89 95 event ScriptEventCode #, code=35, state=1301

141031.91 95 LsGetNbrsRxDigits #,#

141031.91 95 timer clear

141031.91 95 rv add [ChairPin]{}

141031.91 95 rvns add [ChairPin_PathTaken]{fail}

141031.91 95 rv add [Hangup Time]{27/10/2005 14:10:31}

141031.91 95 state Hanging up call... [*# in GetNbrsRxDigit]

141031.91 95 HangupCall_Common hCall=95

141031.91 95 rec RecSoundStop ok

141031.91 95 play PlaySoundStop ok

141031.92 95 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

141031.92 95 fnHangupCall end

141031.92 95 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,,

141031.92 95 event ScriptEventCode TDX_CST, code=134, state=900

141031.92 95 LsAwaitingCalls EV_UNKNOWN_134

141032.00 95 tw dtmf 2 (95,50,50)

141032.00 95 event ScriptEventCode 2, code=50, state=900

141032.02 95 LsAwaitingCalls 2

141032.02 95 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,,

141032.02 95 event ScriptEventCode TDX_CST, code=134, state=900

141032.02 95 LsAwaitingCalls EV_UNKNOWN_134

141032.13 95 tw dtmf 5 (95,53,53)

141032.13 95 event ScriptEventCode 5, code=53, state=900

141032.13 95 LsAwaitingCalls 5

141032.13 95 tw DialogicEvent 134,TDX_CST,53,0,0,DE_DIGITS,,

141032.13 95 event ScriptEventCode TDX_CST, code=134, state=900

141032.13 95 LsAwaitingCalls EV_UNKNOWN_134

141032.25 95 tw dtmf 0 (95,48,48)

141032.27 95 event ScriptEventCode 0, code=48, state=900

141032.27 95 LsAwaitingCalls 0

141032.27 95 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,,

141032.27 95 event ScriptEventCode TDX_CST, code=134, state=900

141032.27 95 LsAwaitingCalls EV_UNKNOWN_134

141032.36 95 tw dtmf 6 (95,54,54)

141032.36 95 event ScriptEventCode 6, code=54, state=900

141032.38 95 LsAwaitingCalls 6

141032.38 95 tw DialogicEvent 134,TDX_CST,54,0,0,DE_DIGITS,,

141032.38 95 event ScriptEventCode TDX_CST, code=134, state=900

141032.38 95 LsAwaitingCalls EV_UNKNOWN_134

141032.48 95 tw dtmf 3 (95,51,51)

141032.48 95 event ScriptEventCode 3, code=51, state=900

141032.48 95 LsAwaitingCalls 3

141032.48 95 tw DialogicEvent 134,TDX_CST,51,0,0,DE_DIGITS,,

141032.48 95 event ScriptEventCode TDX_CST, code=134, state=900

141032.50 95 LsAwaitingCalls EV_UNKNOWN_134

141032.61 95 tw dtmf 6 (95,54,54)

141032.61 95 event ScriptEventCode 6, code=54, state=900

141032.61 95 LsAwaitingCalls 6

141032.61 95 tw DialogicEvent 134,TDX_CST,54,0,0,DE_DIGITS,,

141032.61 95 event ScriptEventCode TDX_CST, code=134, state=900

141032.61 95 LsAwaitingCalls EV_UNKNOWN_134

141032.73 95 tw dtmf # (95,35,35)

141032.73 95 event ScriptEventCode #, code=35, state=900

141032.73 95 LsAwaitingCalls #

141032.73 95 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,,

141032.75 95 event ScriptEventCode TDX_CST, code=134, state=900

141032.75 95 LsAwaitingCalls EV_UNKNOWN_134

141033.75 95 tw dtmf # (95,35,35)

141033.75 95 event ScriptEventCode #, code=35, state=900

141033.75 95 LsAwaitingCalls #

141033.75 95 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,,

141033.75 95 event ScriptEventCode TDX_CST, code=134, state=900

141033.75 95 LsAwaitingCalls EV_UNKNOWN_134

141034.06 95 timer fired EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

141034.06 95 event ScriptEventCode EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP, code=9101, state=900

141034.06 95 state Hanging up call...(2)

141034.06 95 HangupCall_Common hCall=95

141034.06 95 rec RecSoundStop ok

141034.06 95 play PlaySoundStop ok

141034.06 95 fnHangupCall end

141034.06 95 LsAwaitingCalls EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

141035.80 95 tw dtmf 3 (95,51,51)

141035.80 95 event ScriptEventCode 3, code=51, state=900

141035.80 95 LsAwaitingCalls 3

141035.80 95 tw DialogicEvent 134,TDX_CST,51,0,0,DE_DIGITS,,

141035.80 95 event ScriptEventCode TDX_CST, code=134, state=900

141035.81 95 LsAwaitingCalls EV_UNKNOWN_134

141035.92 95 tw dtmf 4 (95,52,52)

141035.94 95 event ScriptEventCode 4, code=52, state=900

141035.94 95 LsAwaitingCalls 4

141035.94 95 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,,

141035.94 95 event ScriptEventCode TDX_CST, code=134, state=900

141035.94 95 LsAwaitingCalls EV_UNKNOWN_134

141036.05 95 tw dtmf 8 (95,56,56)

141036.05 95 event ScriptEventCode 8, code=56, state=900

141036.05 95 LsAwaitingCalls 8

141036.05 95 tw DialogicEvent 134,TDX_CST,56,0,0,DE_DIGITS,,

141036.06 95 event ScriptEventCode TDX_CST, code=134, state=900

141036.06 95 LsAwaitingCalls EV_UNKNOWN_134

141036.19 95 tw dtmf 0 (95,48,48)

141036.19 95 event ScriptEventCode 0, code=48, state=900

141036.19 95 LsAwaitingCalls 0

141036.19 95 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,,

141036.19 95 event ScriptEventCode TDX_CST, code=134, state=900

141036.19 95 LsAwaitingCalls EV_UNKNOWN_134

141036.30 95 tw dtmf # (95,35,35)

141036.30 95 event ScriptEventCode #, code=35, state=900

141036.30 95 LsAwaitingCalls #

141036.31 95 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,,

141036.31 95 event ScriptEventCode TDX_CST, code=134, state=900

141036.31 95 LsAwaitingCalls EV_UNKNOWN_134

141045.41 95 tw DialogicEvent 2137,GCEV_RELEASECALL,2137,0,0,,,

141045.41 95 event ScriptEventCode GCEV_RELEASECALL, code=2137, state=900

141045.41 95 LsAwaitingCalls EV_UNKNOWN_2137

141045.42 95 event callstate IDLE 95 1,0,0

141045.42 95 WorkingMode@Idle=

141045.42 95 timer clear

141045.42 95 rec RecSoundStop ok

141045.42 95 play PlaySoundStop ok

141045.42 95 rv add [CallEndTime]{27/10/2005 14:10:45}

141045.42 95 timer set 1 EV_TIMEOUT_TIMETOREINITLINE

141046.42 95 timer fired EV_TIMEOUT_TIMETOREINITLINE

141046.42 95 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900

141046.42 95 init atidle reinit : start

141046.42 95 init atidle reinit iConferenceOtherLegLid=-1

141046.42 95 init atidle reinit : reset all LineState variables

141046.42 95 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

141046.42 95 state Waiting for a call...

141046.75 95 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

141046.75 95 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900

10/27/2005 11:03 PM

It looks like you've used a "timeout 0" path in module [Check For Contex].

Do not use that path - use a "Success" path.

If you use a "timeout 0" path then immediately after receiving first DTMF the timeout path will be taken, and then the "#" is received by the next module...

if you use Success Path then when # is received the Success path will be taken (is some DTMFs arrived before the #)

10/28/2005 12:56 PM

I just have "on {success} goto" with no timeout options at all.

Ive just dialled into the recorder service though and can confirm that VG isnt waiting for me to press # before moving onto the next command.

this is strange, as other modules are wiating for me to press # before moving on.

10/28/2005 01:57 PM

Ah.

It seems to be the delay in waiting for the keys.

If i leave a second or so in between presses it takes that as the end of input and moves onto the next prompt.

10/28/2005 02:36 PM

More info:

Only timouts used are those in VG.INI - set to 6 seconds.

VG is timing out on all keypresses though within 1 second, regardless of the settings in VG.INI. Ive created new scripts, and exactly the same thing is happening. I notice that this was a bug that was fixed in 5.13 - is it possible its re-introduced in version 6.0.2275?

regards

David

10/28/2005 10:41 PM

Please post the script you are using along with the trace of a call. We can then see what is actually happening on your system.

10/31/2005 08:57 AM

Thanks Guys.

Ive created a new script which ive pasted below. I entered (quickly) 25# at the GetNumbers stage, VG processed the 2 and moved onto the Success Path.

All help much appreciated.

Script:

Version=5.0

DefaultModuleDisplayHeight=

StartModule=PromptUser

RunAtHangup=

StartWithoutAnswer=0

CtmAsiName=

[PromptUser]

Type=Get Numbers

DispSize=69

Txt=Play a prompt asking the caller to enter a sequence of numbers, speak the sequence back to the caller and ask them to confirm it. Go down different paths depending on the numbers entered...

Replay=2,5

GetNbrLen_Min=0

GetNbrLen_Max=0

Confirm=OFF

VbScript=

VbsHoldPlay=

on {success} goto [Worked]

on {fail} goto [Failed]

Position=247,214

[Worked]

Type=Play

DispSize=69

Txt=Play a sound file, then await a response...

Replay=2,5

strTtsText=

Position=190,420

[Failed]

Type=Play

DispSize=69

Txt=Play a sound file, then await a response...

Replay=2,5

strTtsText=

Position=463,441

Debug:

085243.44 95 tw DialogicEvent 2084,GCEV_OFFERED,2084,0,0,,,

085243.44 95 event ScriptEventCode GCEV_OFFERED, code=2084, state=900

085243.44 95 LsAwaitingCalls EV_UNKNOWN_2084

085243.44 95 event callstate OFFERING 95 2,0,0

085243.44 95 script interpretor: VgMulti v6.0.2275

085243.44 95 fired OFFERING event to listeners

085243.44 95 set LineState().hCall = 95 in LINECALLSTATE_OFFERING

085243.44 95 iIvrDev=31

085243.44 95 set linestate CID vars

085243.44 95 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING

085243.44 95 rings=0, min rings before answer=0 (iCallerIdHasArrived=1)

085243.44 95 rv clear all

085243.44 95 init LineState ResetAtStartOfNewCall.

085243.44 95 answer the call

085243.44 95 timer clear

085243.44 95 tw lev_CallerID [,,5920]

085243.44 95 rings=0, min rings before answer=0 (iCallerIdHasArrived=1)

085243.45 95 rv clear all

085243.45 95 init LineState ResetAtStartOfNewCall.

085243.45 95 answer the call

085243.45 95 timer clear

085243.56 95 tw DialogicEvent 2050,GCEV_ANSWERED,2050,0,0,,,

085243.56 95 event ScriptEventCode GCEV_ANSWERED, code=2050, state=6001

085243.58 95 event callstate CONNECTED 95 256,0,0

085243.58 95 LineEvCallState_Connected hDevice=95 params=256,0,0

085243.58 95 WorkingModes tapi= script= LineState().iState=6001

085243.58 95 Inband detection not enabled

085243.58 95 StartLoadedVgs at 31/10/2005 08:52:43 [VgMulti v6.0.2275]

085243.58 95 set LineState().iVgsIdx=4

085243.58 95 set sScriptToRunOnHangup=[endcall.vgs] in StartLoadedVgs

085243.58 95 init StartLoadedVgs_InitLineState start

085243.58 95 rv add [$RV_STARTTIME]{31/10/2005 08:52:43}

085243.58 95 rv add [$RV_DEVICEID]{95}

085243.59 95 rv add [$RV_CIDNAME]{}

085243.59 95 rv add [$RV_DNIS]{5920}

085243.59 95 rv add [DNIS]{5920}

085243.59 95 rvns add [PathApp]{C:\Program Files\VoiceGuide\}

085243.59 95 rvns add [scriptsPath]{d:\scripts\}

085243.59 95 rv add [$RV_CIDNUMBER]{}

085243.59 95 fn RunModule start

085243.59 95 timer clear

085243.59 95 state [DNIS] Evaluate [$RV_DNIS]

085243.61 95 rv replace start: [$RV_DNIS]

085243.61 95 rvns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[$RV_STARTTIME]{31/10/2005 08:52:43}[$RV_DEVICEID]{95}[$RV_CIDNAME]{}[$RV_DNIS]{5920}[DNIS]{5920}[PathApp]{C:\Program Files\VoiceGuide\}[scriptsPath]{d:\scripts\}[$RV_CIDNUMBER]{}

085243.61 95 rv replace end: [5920]

085243.61 95 eval[5920]

085243.61 95 rvns add [DNIS_Input]{5920}

085243.61 95 rvns add [DNIS]{5920}

085243.61 95 Eval Expr result:[5920]

085243.61 95 rv add [scriptEnd_Time]{31/10/2005 08:52:43}

085243.61 95 rv add [scriptEnd_Goto_Script]{d:\scripts\test\test.vgs}

085243.61 95 rv add [scriptEnd_Goto_Module]{}

085243.63 95 rv add [scriptStart_Time]{31/10/2005 08:52:43}

085243.63 95 rv add [scriptStart_CalledFrom_Script]{d:\scripts\startup.vgs}

085243.63 95 rv add [scriptStart_CalledFrom_Module]{DNIS}

085243.63 95 FindFullPathToScript_VgsOrVgp start [d:\scripts\test\test.vgs]

085243.64 95 FindFullPathToScript_VgsOrVgp 1

085243.64 0 LoadedVgs_Find d:\scripts\test\test.vgs at idx=5

085243.64 95 rvns add [scriptsPath]{d:\scripts\test\}

085243.66 95 StartModuleDefault=[PromptUser]

085243.66 95 fn RunModule start

085243.66 95 timer clear

085243.66 95 state [PromptUser] Number Input

085243.66 95 state [PromptUser] Playing ()

085243.66 95 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1300

085243.66 95 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

085243.66 95 path {EV_PLAY_FINISHED} not found

085243.66 95 timer set 5 EV_TIMEOUT_REPLAYMSG

085245.27 95 tw dtmf 2 (95,50,50)

085245.27 95 event ScriptEventCode 2, code=50, state=1301

085245.27 95 LsGetNbrsRxDigits 2,2

085245.27 95 state [PromptUser] Number Input 2

085245.27 95 path {2} not found

085245.28 95 timer set 0 EV_TIMEOUT_ENTERDATA

085245.28 95 event ScriptEventCode EV_TIMEOUT_ENTERDATA, code=9006, state=1301

085245.28 95 LsGetNbrsRxDigits EV_TIMEOUT_ENTERDATA,EV_TIMEOUT_ENTERDATA

085245.28 95 path {EV_TIMEOUT_ENTERDATA} not found

085245.28 95 timer clear

085245.28 95 rv add [PromptUser]{2}

085245.28 95 path {2} not found

085245.28 95 rvns add [PromptUser_PathTaken]{success}

085245.28 95 fn RunModule start

085245.28 95 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,,

085245.30 95 event ScriptEventCode TDX_CST, code=134, state=6001

085245.30 95 timer clear

085245.30 95 Play Module start

085245.30 95 state [Worked] Playing

085245.30 95 state [Worked] Playing ()

085245.30 95 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100

085245.30 95 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

085245.30 95 path {EV_PLAY_FINISHED} not found

085245.31 95 timer set 5 EV_TIMEOUT_REPLAYMSG

085245.81 95 tw dtmf 5 (95,53,53)

085245.81 95 event ScriptEventCode 5, code=53, state=1101

085245.81 95 LsPlayMsgFinished 5,5

085245.81 95 path {5} not found

085245.81 95 tw DialogicEvent 134,TDX_CST,53,0,0,DE_DIGITS,,

085245.81 95 event ScriptEventCode TDX_CST, code=134, state=1101

085245.81 95 LsPlayMsgFinished EV_UNKNOWN_134,TDX_CST

085245.81 95 path {TDX_CST} not found

085246.48 95 tw dtmf # (95,35,35)

085246.48 95 event ScriptEventCode #, code=35, state=1101

085246.48 95 LsPlayMsgFinished #,#

085246.48 95 path {#} not found

085246.48 95 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,,

085246.48 95 event ScriptEventCode TDX_CST, code=134, state=1101

085246.48 95 LsPlayMsgFinished EV_UNKNOWN_134,TDX_CST

085246.48 95 path {TDX_CST} not found

085250.77 95 timer fired EV_TIMEOUT_REPLAYMSG

085250.77 95 event ScriptEventCode EV_TIMEOUT_REPLAYMSG, code=9005, state=1101

085250.77 95 LsPlayMsgFinished EV_TIMEOUT_REPLAYMSG,EV_TIMEOUT_REPLAYMSG

085250.77 95 path {EV_TIMEOUT_REPLAYMSG} not found

085250.77 95 state [Worked] Playing ()

085250.77 95 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100

085250.77 95 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

085250.77 95 path {EV_PLAY_FINISHED} not found

085250.77 95 timer set 5 EV_TIMEOUT_REPLAYMSG

085256.25 95 timer fired EV_TIMEOUT_REPLAYMSG

085256.25 95 event ScriptEventCode EV_TIMEOUT_REPLAYMSG, code=9005, state=1101

085256.25 95 LsPlayMsgFinished EV_TIMEOUT_REPLAYMSG,EV_TIMEOUT_REPLAYMSG

085256.25 95 path {EV_TIMEOUT_REPLAYMSG} not found

085256.25 95 state [Worked] Playing ()

085256.25 95 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100

085256.25 95 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

085256.25 95 path {EV_PLAY_FINISHED} not found

085256.25 95 timer set 10 EV_TIMEOUT_HANGUP

085256.27 95 rv add [Hangup Time]{31/10/2005 08:52:56}

085256.27 95 state Hanging up call... [no paths leaving play module [Worked]]

085256.27 95 HangupCall_Common hCall=95

085256.27 95 rec RecSoundStop ok

085256.27 95 play PlaySoundStop ok

085256.27 95 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

085256.27 95 fnHangupCall end

085258.45 95 timer fired EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

085258.45 95 event ScriptEventCode EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP, code=9101, state=900

085258.45 95 state Hanging up call...(2)

085258.45 95 HangupCall_Common hCall=95

085258.45 95 rec RecSoundStop ok

085258.45 95 play PlaySoundStop ok

085258.45 95 fnHangupCall end

085258.45 95 LsAwaitingCalls EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

085326.25 95 tw DialogicEvent 2137,GCEV_RELEASECALL,2137,0,0,,,

085326.25 95 event ScriptEventCode GCEV_RELEASECALL, code=2137, state=900

085326.27 95 LsAwaitingCalls EV_UNKNOWN_2137

085326.27 95 event callstate IDLE 95 1,0,0

085326.27 95 WorkingMode@Idle=

085326.27 95 timer clear

085326.27 95 rec RecSoundStop ok

085326.27 95 play PlaySoundStop ok

085326.27 95 rv add [CallEndTime]{31/10/2005 08:53:26}

085326.27 95 timer set 1 EV_TIMEOUT_TIMETOREINITLINE

085327.34 95 timer fired EV_TIMEOUT_TIMETOREINITLINE

085327.34 95 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900

085327.34 95 init atidle reinit : start

085327.34 95 init atidle reinit iConferenceOtherLegLid=-1

085327.34 95 init atidle reinit : reset all LineState variables

085327.34 95 timer set 0.3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

085327.34 95 state Waiting for a call...

085327.67 95 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

085327.67 95 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900

10/31/2005 09:03 AM

Did you change the VG.INI file at all?

Please post your VG.INI file (as an attachment).

Also can you please try running the Credit Card Payment demo script. If you are getting similar jumps to next module after entering just one digit in each module in that script then it looks like the VG.INI was modified - and in this situation it's probably be just quickest if you just uninstall everything and re-install VG again from scratch.

10/31/2005 10:18 AM

Hi,

Credit Card program did exactly the same.

I did change the VG.INI, but only on Friday to increase the interdigit timout etc.

Attached is the vg.ini file

Can i just copy the VG.INI file from the installation archive?

vg.ini

10/31/2005 10:56 AM

full delete and re-install worked a treat. strange though.

Capturing Keypresses

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