Call Lenght

[Guest Ron]

I tried putting it in a vbscript. But nothing. I know I tried ~3 years ago with no luck ether. Running latest version of voice guide just downloaded.

[SupportTeam]

Just use $RV_CALLLENGTH (as per help file)

 

Just tested this and it works in both the current v5.2 and v6.0 releases of VoiceGuide.

 

Please post the script you are using as well as a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what happened.

 

When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.

 

You can enable the automatic saving of the logs to files in \log\ directory as well.

 

Please post it all as .ZIPed up attachments, not quoted within the post.

[Guest Guest]

Can I use $RV_CallLenght to get the call length, after hang up, in the After Hang Up Script? All I seem to get is $RV_CallLenght = "".

[SupportTeam]

Have you tried $RV_CALLLENGTH instead of $RV_CallLenght ?

 

What version of VG are you using?

 

If you still have problem please post a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what happened.

 

When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call. You can enable the automatic saving of the logs to files in \log\ directory as well. When posting traces please .ZIP them up and post them as attachments.