Guest elSueco Report post Posted 11/03/2005 01:30 PM Hello! I would like to know if it is possible to detect when a caller hangs up the phone from a VBS module. I am using 3Way Conference Call and I have changed the 3WayMaxTalkTime variable to 5 minutes in the vg.ini file. The problem is that voiceguide doesn´t hang up the phone until this time is passed. So if the caller or the called person just hangs up voiceguide will wait until this period of time is over. Is there anyway or any variable that I can check periodically from this VBS module to "see" the status of $RV_LINEID?? Thank you! Jose Share this post Link to post
SupportTeam Report post Posted 11/03/2005 08:09 PM If VoiceGuide detects end of call then it will hangup as well. Sounds like the disconnect tone detection has not been set well on this sytem. See: http://www.voiceguide.com/vghelp/html/Disc...ctionDetect.htm Share this post Link to post
Guest elSueco Report post Posted 11/04/2005 05:49 PM Hello! I have recorded this disconnect tone, analyzed it with Audacity and configured it in the ConfigLine.xml as you can see in the attached file "1104tw.txt". I am not sure that this disconnect tone is the problem since I have other scripts (about 6 or 7) running on the same cards (D/4PCI and D/41JCT-LS) and voiceguide has no problem to hang up on these when either the caller or the called person just hangs up. ********* 092354,00 0 btn Exit (8 lines) 092354,00 1 line state =900 092354,00 2 line state =0 092354,00 3 line state =0 092354,00 4 line state =900 092354,05 5 line state =0 092354,05 6 line state =0 092354,05 7 line state =0 092354,05 8 line state =0 092354,08 1 state Exiting... 092354,09 2 state Exiting... 092354,09 3 state Exiting... 092354,09 4 state Exiting... 092354,09 5 state Exiting... 092354,09 6 state Exiting... 092354,09 7 state Exiting... 092354,11 8 state Exiting... 092355,17 0 exit closing all channels start 092355,63 0 exit close dxxxB1C1(1)=> [] 092355,67 0 exit close dxxxB1C2(2)=> [] 092355,70 0 exit close dxxxB1C3(3)=> [] 092355,70 0 exit close dxxxB1C4(4)=> [] 092355,73 0 exit close dxxxB2C1(5)=> [] 092355,75 0 exit close dxxxB2C2(6)=> [] 092355,75 0 exit close dxxxB2C3(7)=> [] 092355,75 0 exit close dxxxB2C4(8)=> [] 092355,77 0 exit closing all channels end 092357,58 0 --------------------------------------------------- 092357,58 0 Stopping VoiceGuide (Dialogic) start 092357,63 0 v6.0.2304 092357,63 0 Stopping VoiceGuide (Dialogic) end 092357,63 0 --------------------------------------------------- 092407,80 0 --------------------------------------------------- 092407,94 0 VoiceGuide for Dialogic 092407,94 0 v6.0.2304 092407,94 0 --------------------------------------------------- 092408,11 0 rv global loaded >>><<< 092408,34 0 cti Inband Signaling Config file not specified 092433,20 0 --------------------------------------------------- 092433,28 0 VoiceGuide for Dialogic 092433,28 0 v6.0.2304 092433,28 0 --------------------------------------------------- 092433,45 0 rv global loaded >>><<< 092433,67 0 cti Inband Signaling Config file not specified 092434,98 0 init ApiMode=[DialogicGC] 092435,16 0 vm loading VMB data begin 092435,17 0 vm loading VMB data - about to delete old entries 092435,25 0 vm loading VMB data - sorting/ordering 092435,25 0 vm loading VMB data end 092435,25 0 dial DbConnectString_ADO is blank 092435,73 0 init DB Workspaces 092435,83 0 init Voicemail LoadIniSettings 092435,86 0 init read Config.xml start 092435,88 0 dxxxB1C1 dxxxB1C1 C:\Voice\PetDirekt\petdirekt.vgs RV= allowDialout=1 092435,88 0 dxxxB1C2 dxxxB1C2 C:\Voice\PetDirekt\petdirekt.vgs RV= allowDialout=1 092435,88 0 dxxxB1C3 dxxxB1C3 C:\Voice\BagDirekt\bagdirekt.vgs RV= allowDialout=1 092435,88 0 dxxxB1C4 dxxxB1C4 C:\Voice\Tele2\Two-Services.vgs RV= allowDialout=1 092435,88 0 dxxxB2C1 dxxxB2C1 C:\Voice\Tele2\Two-Services.vgs RV= allowDialout=0 092435,88 0 dxxxB2C2 dxxxB2C2 C:\Voice_jose_testing\CallerID\callerid.vgs RV= allowDialout=1 092435,88 0 dxxxB2C3 dxxxB2C3 C:\Voice\Choice\Lang-Service.vgs RV= allowDialout=1 092435,88 0 dxxxB2C4 dxxxB2C4 C:\Voice\Choice\Lang-Service.vgs RV= allowDialout=1 092435,88 0 init read Config.xml end 092435,89 0 init LineOpenDialogic dxxxB1C1 => [1] 092435,89 1 iIvrDev=1 092436,00 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 092436,00 0 init distinct ring definitions found:2 092436,02 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 092436,02 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 092436,02 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 092436,02 0 init ring 2 [TelstraDoubleRing] cadences defined:2 092436,02 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 092436,02 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 092436,02 0 init load Distinct Ring definitions end 092436,02 1 init strDlgcDevName_VoiceResource=[dxxxB1C1] (LoadXMLConfig) 092436,02 0 load start [C:\Voice\PetDirekt\petdirekt.vgs] 092436,02 0 MemStructVgs_ClearVgs [1] 092436,14 0 load end 092436,14 0 init hires timer setup start 092436,14 0 init hires timer setup end 092436,14 1 state Waiting for a call... 092436,14 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 092436,14 1 event ScriptEventCode TDX_SETHOOK, code=135, state=0 092436,14 1 event callstate IDLE 1 1,0,0 092436,14 1 WorkingMode@Idle= 092436,14 1 timer clear 092436,14 1 LineState(iLineId).iVgsIdx = 0 092436,14 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 092436,14 1 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092436,14 1 timer set ignored - waiting for line re-init to occur first 092436,14 0 init lineids: 0-1 092436,16 0 init LineOpenDialogic dxxxB1C2 => [2] 092436,16 2 iIvrDev=2 092436,23 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 092436,23 0 init distinct ring definitions found:2 092436,23 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 092436,23 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 092436,23 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 092436,23 0 init ring 2 [TelstraDoubleRing] cadences defined:2 092436,23 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 092436,23 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 092436,23 0 init load Distinct Ring definitions end 092436,23 2 init strDlgcDevName_VoiceResource=[dxxxB1C2] (LoadXMLConfig) 092436,23 0 init hires timer setup start 092436,23 0 init hires timer setup end 092436,23 2 state Waiting for a call... 092436,23 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 092436,23 2 event ScriptEventCode TDX_SETHOOK, code=135, state=0 092436,23 2 event callstate IDLE 2 1,0,0 092436,23 2 WorkingMode@Idle= 092436,23 2 timer clear 092436,23 2 LineState(iLineId).iVgsIdx = 0 092436,23 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 092436,23 2 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092436,25 2 timer set ignored - waiting for line re-init to occur first 092436,25 0 init lineids: 0-2 092436,27 0 init LineOpenDialogic dxxxB1C3 => [3] 092436,27 3 iIvrDev=3 092436,33 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 092436,33 0 init distinct ring definitions found:2 092436,34 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 092436,34 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 092436,34 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 092436,34 0 init ring 2 [TelstraDoubleRing] cadences defined:2 092436,34 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 092436,34 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 092436,34 0 init load Distinct Ring definitions end 092436,34 3 init strDlgcDevName_VoiceResource=[dxxxB1C3] (LoadXMLConfig) 092436,34 0 load start [C:\Voice\BagDirekt\bagdirekt.vgs] 092436,34 0 MemStructVgs_ClearVgs [2] 092436,48 0 load end 092436,48 0 init hires timer setup start 092436,48 0 init hires timer setup end 092436,48 3 state Waiting for a call... 092436,48 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 092436,48 3 event ScriptEventCode TDX_SETHOOK, code=135, state=0 092436,48 3 event callstate IDLE 3 1,0,0 092436,48 3 WorkingMode@Idle= 092436,48 3 timer clear 092436,48 3 LineState(iLineId).iVgsIdx = 0 092436,48 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 092436,48 3 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092436,48 3 timer set ignored - waiting for line re-init to occur first 092436,48 0 init lineids: 0-3 092436,50 0 init LineOpenDialogic dxxxB1C4 => [4] 092436,50 4 iIvrDev=4 092436,58 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 092436,58 0 init distinct ring definitions found:2 092436,58 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 092436,58 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 092436,58 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 092436,58 0 init ring 2 [TelstraDoubleRing] cadences defined:2 092436,58 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 092436,58 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 092436,58 0 init load Distinct Ring definitions end 092436,58 4 init strDlgcDevName_VoiceResource=[dxxxB1C4] (LoadXMLConfig) 092436,58 0 load start [C:\Voice\Tele2\Two-Services.vgs] 092436,58 0 MemStructVgs_ClearVgs [3] 092436,61 0 load end 092436,61 0 init hires timer setup start 092436,61 0 init hires timer setup end 092436,61 4 state Waiting for a call... 092436,61 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 092436,61 4 event ScriptEventCode TDX_SETHOOK, code=135, state=0 092436,63 4 event callstate IDLE 4 1,0,0 092436,63 4 WorkingMode@Idle= 092436,63 4 timer clear 092436,63 4 LineState(iLineId).iVgsIdx = 0 092436,63 4 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 092436,63 4 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092436,63 4 timer set ignored - waiting for line re-init to occur first 092436,63 0 init lineids: 0-4 092436,63 0 init LineOpenDialogic dxxxB2C1 => [5] 092436,63 5 iIvrDev=5 092436,66 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 092436,66 0 init distinct ring definitions found:2 092436,66 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 092436,66 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 092436,66 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 092436,66 0 init ring 2 [TelstraDoubleRing] cadences defined:2 092436,66 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 092436,66 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 092436,66 0 init load Distinct Ring definitions end 092436,66 5 init strDlgcDevName_VoiceResource=[dxxxB2C1] (LoadXMLConfig) 092436,66 0 init hires timer setup start 092436,66 0 init hires timer setup end 092436,66 5 state Waiting for a call... 092436,66 5 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 092436,66 5 event ScriptEventCode TDX_SETHOOK, code=135, state=0 092436,66 5 event callstate IDLE 5 1,0,0 092436,66 5 WorkingMode@Idle= 092436,66 5 timer clear 092436,66 5 LineState(iLineId).iVgsIdx = 0 092436,66 5 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 092436,66 5 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092436,66 5 timer set ignored - waiting for line re-init to occur first 092436,66 0 init lineids: 0-5 092436,67 0 init LineOpenDialogic dxxxB2C2 => [6] 092436,67 6 iIvrDev=6 092436,69 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 092436,69 0 init distinct ring definitions found:2 092436,70 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 092436,70 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 092436,70 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 092436,70 0 init ring 2 [TelstraDoubleRing] cadences defined:2 092436,70 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 092436,70 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 092436,70 0 init load Distinct Ring definitions end 092436,70 6 init strDlgcDevName_VoiceResource=[dxxxB2C2] (LoadXMLConfig) 092436,70 0 load start [C:\Voice_jose_testing\CallerID\callerid.vgs] 092436,70 0 MemStructVgs_ClearVgs [4] 092436,72 0 load end 092436,72 0 init hires timer setup start 092436,72 0 init hires timer setup end 092436,72 6 state Waiting for a call... 092436,72 6 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 092436,72 6 event ScriptEventCode TDX_SETHOOK, code=135, state=0 092436,72 6 event callstate IDLE 6 1,0,0 092436,72 6 WorkingMode@Idle= 092436,72 6 timer clear 092436,72 6 LineState(iLineId).iVgsIdx = 0 092436,72 6 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 092436,72 6 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092436,72 6 timer set ignored - waiting for line re-init to occur first 092436,72 0 init lineids: 0-6 092436,73 0 init LineOpenDialogic dxxxB2C3 => [7] 092436,73 7 iIvrDev=7 092436,75 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 092436,75 0 init distinct ring definitions found:2 092436,75 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 092436,75 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 092436,75 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 092436,75 0 init ring 2 [TelstraDoubleRing] cadences defined:2 092436,75 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 092436,75 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 092436,75 0 init load Distinct Ring definitions end 092436,75 7 init strDlgcDevName_VoiceResource=[dxxxB2C3] (LoadXMLConfig) 092436,77 0 load start [C:\Voice\Choice\Lang-Service.vgs] 092436,77 0 MemStructVgs_ClearVgs [5] 092436,80 0 load end 092436,80 0 init hires timer setup start 092436,80 0 init hires timer setup end 092436,80 7 state Waiting for a call... 092436,80 7 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 092436,80 7 event ScriptEventCode TDX_SETHOOK, code=135, state=0 092436,81 7 event callstate IDLE 7 1,0,0 092436,81 7 WorkingMode@Idle= 092436,81 7 timer clear 092436,81 7 LineState(iLineId).iVgsIdx = 0 092436,81 7 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 092436,81 7 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092436,81 7 timer set ignored - waiting for line re-init to occur first 092436,81 0 init lineids: 0-7 092436,81 0 init LineOpenDialogic dxxxB2C4 => [8] 092436,81 8 iIvrDev=8 092436,84 0 init load Distinct Ring definitions start [C:\Program\VoiceGuide\data\ConfigLine.xml] 092436,84 0 init distinct ring definitions found:2 092436,84 0 init ring 1 [TestPBXDoubleRing] cadences defined:2 092436,84 0 init distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20] 092436,84 0 init distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20] 092436,84 0 init ring 2 [TelstraDoubleRing] cadences defined:2 092436,84 0 init distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10] 092436,84 0 init distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15] 092436,84 0 init load Distinct Ring definitions end 092436,84 8 init strDlgcDevName_VoiceResource=[dxxxB2C4] (LoadXMLConfig) 092436,84 0 init hires timer setup start 092436,84 0 init hires timer setup end 092436,84 8 state Waiting for a call... 092436,84 8 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 092436,84 8 event ScriptEventCode TDX_SETHOOK, code=135, state=0 092436,84 8 event callstate IDLE 8 1,0,0 092436,84 8 WorkingMode@Idle= 092436,84 8 timer clear 092436,84 8 LineState(iLineId).iVgsIdx = 0 092436,84 8 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 092436,84 8 timer set 2 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092436,84 8 timer set ignored - waiting for line re-init to occur first 092436,84 0 init lineids: 0-8 092436,84 0 init route channels start 092437,00 0 init route channels => [] 092437,00 0 init no dti channels opened. Not opening signaling channel. 092437,02 0 cti Link1 serial init complete 092437,03 0 cti serial1 closed not sending HeartbeatCheck 092437,03 0 init iLineDevicesControlled=8 092437,06 0 init main form load end 092438,11 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 092438,11 1 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 092438,13 1 init atidle reinit : start 092438,13 1 init atidle reinit iConferenceOtherLegLid=-1 092438,13 1 init atidle reinit : reset all LineState variables 092438,13 1 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,13 1 state Waiting for a call... 092438,13 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 092438,13 2 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 092438,13 2 init atidle reinit : start 092438,13 2 init atidle reinit iConferenceOtherLegLid=-1 092438,13 2 init atidle reinit : reset all LineState variables 092438,13 2 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,13 2 state Waiting for a call... 092438,23 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 092438,23 3 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 092438,23 3 init atidle reinit : start 092438,23 3 init atidle reinit iConferenceOtherLegLid=-1 092438,23 3 init atidle reinit : reset all LineState variables 092438,23 3 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,23 3 state Waiting for a call... 092438,34 4 timer fired EV_TIMEOUT_TIMETOREINITLINE 092438,34 4 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 092438,34 4 init atidle reinit : start 092438,34 4 init atidle reinit iConferenceOtherLegLid=-1 092438,34 4 init atidle reinit : reset all LineState variables 092438,34 4 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,34 4 state Waiting for a call... 092438,34 5 timer fired EV_TIMEOUT_TIMETOREINITLINE 092438,34 5 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 092438,34 5 init atidle reinit : start 092438,34 5 init atidle reinit iConferenceOtherLegLid=-1 092438,34 5 init atidle reinit : reset all LineState variables 092438,34 5 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,34 5 state Waiting for a call... 092438,34 6 timer fired EV_TIMEOUT_TIMETOREINITLINE 092438,34 6 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 092438,34 6 init atidle reinit : start 092438,34 6 init atidle reinit iConferenceOtherLegLid=-1 092438,34 6 init atidle reinit : reset all LineState variables 092438,34 6 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,34 6 state Waiting for a call... 092438,45 1 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,45 1 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 092438,45 2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,45 2 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 092438,45 7 timer fired EV_TIMEOUT_TIMETOREINITLINE 092438,45 7 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 092438,45 7 init atidle reinit : start 092438,45 7 init atidle reinit iConferenceOtherLegLid=-1 092438,45 7 init atidle reinit : reset all LineState variables 092438,45 7 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,45 7 state Waiting for a call... 092438,45 8 timer fired EV_TIMEOUT_TIMETOREINITLINE 092438,45 8 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=0 092438,45 8 init atidle reinit : start 092438,45 8 init atidle reinit iConferenceOtherLegLid=-1 092438,45 8 init atidle reinit : reset all LineState variables 092438,45 8 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,45 8 state Waiting for a call... 092438,56 3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,56 3 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 092438,67 4 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,67 4 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 092438,67 5 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,67 5 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 092438,67 6 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,67 6 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 092438,78 7 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,78 7 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 092438,78 8 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 092438,78 8 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0 092511,59 4 tw dtmf a (4,97,97) 092511,59 4 event ScriptEventCode a, code=97, state=0 092511,59 4 tw DialogicEvent 134,TDX_CST,97,0,0,DE_DIGITS,, 092511,59 4 event ScriptEventCode TDX_CST, code=134, state=0 092511,64 4 tw dtmf 8 (4,56,56) 092511,64 4 event ScriptEventCode 8, code=56, state=0 092511,64 4 tw DialogicEvent 134,TDX_CST,56,0,0,DE_DIGITS,, 092511,64 4 event ScriptEventCode TDX_CST, code=134, state=0 092511,78 4 tw dtmf 4 (4,52,52) 092511,78 4 event ScriptEventCode 4, code=52, state=0 092511,78 4 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 092511,78 4 event ScriptEventCode TDX_CST, code=134, state=0 092511,92 4 tw dtmf 4 (4,52,52) 092511,92 4 event ScriptEventCode 4, code=52, state=0 092511,92 4 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 092511,92 4 event ScriptEventCode TDX_CST, code=134, state=0 092512,06 4 tw dtmf 2 (4,50,50) 092512,06 4 event ScriptEventCode 2, code=50, state=0 092512,06 4 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 092512,06 4 event ScriptEventCode TDX_CST, code=134, state=0 092512,20 4 tw dtmf 9 (4,57,57) 092512,20 4 event ScriptEventCode 9, code=57, state=0 092512,20 4 tw DialogicEvent 134,TDX_CST,57,0,0,DE_DIGITS,, 092512,20 4 event ScriptEventCode TDX_CST, code=134, state=0 092512,36 4 tw dtmf 0 (4,48,48) 092512,36 4 event ScriptEventCode 0, code=48, state=0 092512,36 4 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 092512,36 4 event ScriptEventCode TDX_CST, code=134, state=0 092512,47 4 tw dtmf 4 (4,52,52) 092512,47 4 event ScriptEventCode 4, code=52, state=0 092512,47 4 tw DialogicEvent 134,TDX_CST,52,0,0,DE_DIGITS,, 092512,47 4 event ScriptEventCode TDX_CST, code=134, state=0 092512,63 4 tw dtmf 0 (4,48,48) 092512,63 4 event ScriptEventCode 0, code=48, state=0 092512,63 4 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 092512,63 4 event ScriptEventCode TDX_CST, code=134, state=0 092512,78 4 tw dtmf # (4,35,35) 092512,78 4 event ScriptEventCode #, code=35, state=0 092512,78 4 tw DialogicEvent 134,TDX_CST,35,0,0,DE_DIGITS,, 092512,78 4 event ScriptEventCode TDX_CST, code=134, state=0 092513,64 4 event callstate OFFERING 4 2,0,0 092513,64 4 script interpretor: VgMulti v6.0.2304 092513,64 4 fired OFFERING event to listeners 092513,64 4 set LineState().hCall = 4 in LINECALLSTATE_OFFERING 092513,64 4 iIvrDev=4 092513,64 4 CallerID vars clear 092513,64 4 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 092513,64 4 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 092513,64 4 tw ring 1 092513,64 4 ring time since last ring event (sec): 0,00 092513,64 4 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 092513,64 4 answer as number of rings reached 092513,64 4 rv clear all 092513,64 4 init LineState ResetAtStartOfNewCall. 092513,64 4 cid LastCidMessage values [,,] 092513,64 4 cid CallerID vars set (in reset at start of call) 092513,64 4 answer the call 092513,66 4 timer clear 092513,67 4 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 092513,67 4 event ScriptEventCode TDX_CST, code=134, state=6001 092514,44 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 092514,44 4 event ScriptEventCode TDX_SETHOOK, code=135, state=6001 092514,44 4 event callstate CONNECTED 4 256,0,0 092514,45 4 LineEvCallState_Connected hDevice=4 params=256,0,0 092514,45 4 WorkingModes tapi= script= LineState().iState=6001 092514,53 4 Inband detection not enabled 092514,53 4 StartLoadedVgs at 2005-11-04 09:25:14 [VgMulti v6.0.2304] 092514,53 4 set LineState().iVgsIdx=3 092514,53 4 set sScriptToRunOnHangup=[] in StartLoadedVgs 092514,53 4 init StartLoadedVgs_InitLineState start 092514,53 4 rv add [$RV_STARTTIME]{2005-11-04 09:25:14} 092514,53 4 rv add [$RV_DEVICEID]{4} 092514,53 4 rv add [$RV_CIDNAME]{} 092514,53 4 rvns add [PathApp]{C:\Program\VoiceGuide\} 092514,53 4 rvns add [scriptsPath]{C:\Voice\Tele2\} 092514,53 4 rv add [$RV_CIDNUMBER]{} 092514,53 4 fn RunModule start 092514,53 4 tw DialogicEvent 134,TDX_CST,65535,0,0,DE_LCON,, 092514,53 4 event ScriptEventCode TDX_CST, code=134, state=6001 092514,53 4 timer clear 092514,53 4 Play Module start 092514,53 4 state [LANGUAGE] Playing 092514,53 4 state [LANGUAGE] Playing (C:\Voice\Tele2\Voice\language.wav) 092514,53 4 tw ConvertWav2Vox C:\Voice\Tele2\Voice\language.wav 092514,53 4 timer clear 092514,56 4 tw wav->vox convert end 791031,C:\Voice\Tele2\Voice\language.vox,1,0,, 092514,63 4 play start ok, lPlayId=791062 092517,02 4 tw dtmf 2 (4,50,50) 092517,02 4 event ScriptEventCode 2, code=50, state=1100 092517,03 4 LsPlayMsg 2,2 092517,06 4 play PlaySoundStop ok 092517,06 4 rv add [LANGUAGE]{2} 092517,06 4 fn RunModule start 092517,06 4 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 092517,06 4 event ScriptEventCode TDX_CST, code=134, state=6001 092517,06 4 timer clear 092517,06 4 state [init_COUNTER] Evaluate [0] 092517,06 4 eval[0] 092517,09 4 rvns add [init_COUNTER_Input]{0} 092517,09 4 rvns add [init_COUNTER]{0} 092517,09 4 rvns add [counter]{0} 092517,09 4 Eval Expr result:[0] stored in $RV[counter] 092517,09 4 path {0} not found 092517,09 4 fn RunModule start 092517,09 4 tw PlayEnd 4 791062 092517,09 4 play end id=791062, (current ID) 092517,09 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=6001 092517,09 4 tw DialogicEvent 129,TDX_PLAY,791062,0,0,,, 092517,09 4 event ScriptEventCode TDX_PLAY, code=129, state=6001 092517,09 4 timer clear 092517,09 4 Play Module start 092517,09 4 state [sERVICES] Playing 092517,09 4 rv replace start: [C:\Voice\Tele2\Voice\SERVICES_$RV[LANGUAGE].wav] 092517,09 4 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-11-04 09:25:14}[$RV_DEVICEID]{4}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0} 092517,09 4 rv replace end: [C:\Voice\Tele2\Voice\SERVICES_2.wav] 092517,09 4 state [sERVICES] Playing (C:\Voice\Tele2\Voice\SERVICES_2.wav) 092517,09 4 tw ConvertWav2Vox C:\Voice\Tele2\Voice\SERVICES_2.wav 092517,09 4 timer clear 092517,11 4 tw wav->vox convert end 793593,C:\Voice\Tele2\Voice\SERVICES_2.vox,1,0,, 092517,17 4 play start ok, lPlayId=793609 092529,19 4 tw PlayEnd 4 793609 092529,19 4 play end id=793609, (current ID) 092529,19 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 092529,19 4 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 092529,19 4 path {EV_PLAY_FINISHED} not found 092529,19 4 timer set 5 EV_TIMEOUT_REPLAYMSG 092529,19 4 tw DialogicEvent 129,TDX_PLAY,793609,0,0,,, 092529,19 4 event ScriptEventCode TDX_PLAY, code=129, state=1101 092529,19 4 LsPlayMsgFinished EV_UNKNOWN_129,TDX_PLAY 092529,19 4 path {TDX_PLAY} not found 092531,11 4 tw dtmf 2 (4,50,50) 092531,11 4 event ScriptEventCode 2, code=50, state=1101 092531,11 4 LsPlayMsgFinished 2,2 092531,11 4 rv add [scriptEnd_Time]{2005-11-04 09:25:31} 092531,11 4 rv add [scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs} 092531,11 4 rv add [scriptEnd_Goto_Module]{WELCOME} 092531,27 4 rv add [scriptStart_Time]{2005-11-04 09:25:31} 092531,27 4 rv add [scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs} 092531,27 4 rv add [scriptStart_CalledFrom_Module]{SERVICES} 092531,27 4 FindFullPathToScript_VgsOrVgp start [C:\Voice\Locksmith\locksmith.vgs] 092531,27 4 FindFullPathToScript_VgsOrVgp 1 092531,27 0 load start [C:\Voice\Locksmith\locksmith.vgs] 092531,27 0 MemStructVgs_ClearVgs [6] 092531,36 0 load end 092531,36 4 loaded [C:\Voice\Locksmith\locksmith.vgs] into:6 092531,36 4 rvns add [scriptsPath]{C:\Voice\Locksmith\} 092531,36 4 rv add [sERVICES]{2} 092531,36 4 fn RunModule start 092531,36 4 tw DialogicEvent 134,TDX_CST,50,0,0,DE_DIGITS,, 092531,36 4 event ScriptEventCode TDX_CST, code=134, state=6001 092531,39 4 timer clear 092531,39 4 Play Module start 092531,39 4 state [WELCOME] Playing 092531,39 4 rv replace start: [C:\Voice\Locksmith\voice\welcome_locksmith_$RV[LANGUAGE].wav] 092531,39 4 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-11-04 09:25:14}[$RV_DEVICEID]{4}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-11-04 09:25:31}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-11-04 09:25:31}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2} 092531,39 4 rv replace end: [C:\Voice\Locksmith\voice\welcome_locksmith_2.wav] 092531,39 4 state [WELCOME] Playing (C:\Voice\Locksmith\voice\welcome_locksmith_2.wav) 092531,39 4 tw ConvertWav2Vox C:\Voice\Locksmith\voice\welcome_locksmith_2.wav 092531,39 4 timer clear 092531,44 4 tw wav->vox convert end 807890,C:\Voice\Locksmith\voice\welcome_locksmith_2.vox,1,0,, 092531,48 4 play start ok, lPlayId=807937 092532,36 0 sys cleanup Start 092532,36 0 sys cleanup End 092543,58 4 tw PlayEnd 4 807937 092543,58 4 play end id=807937, (current ID) 092543,58 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 092543,58 4 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 092543,58 4 path {EV_PLAY_FINISHED} not found 092543,58 4 timer set 10 EV_TIMEOUT_HANGUP 092543,58 4 timer set 0 EV_TIMEOUT_GOTOMODULE 092543,58 4 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 092543,58 4 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 092543,58 4 path {EV_TIMEOUT_GOTOMODULE} not found 092543,58 4 fn RunModule start 092543,58 4 tw DialogicEvent 129,TDX_PLAY,807937,0,0,,, 092543,58 4 event ScriptEventCode TDX_PLAY, code=129, state=6001 092543,61 4 timer clear 092543,61 4 state [Var_Result_Query] Evaluate [1] 092543,61 4 eval[1] 092543,61 4 rvns add [Var_Result_Query_Input]{1} 092543,61 4 rvns add [Var_Result_Query]{1} 092543,61 4 rvns add [resultQuery]{1} 092543,61 4 Eval Expr result:[1] stored in $RV[resultQuery] 092543,61 4 path {1} not found 092543,61 4 fn RunModule start 092543,61 4 timer clear 092543,61 4 state [selection_Choice] Number Input 092543,61 4 rv replace start: [C:\Voice\Locksmith\voice\selection_choice_$RV[LANGUAGE].wav] 092543,61 4 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-11-04 09:25:14}[$RV_DEVICEID]{4}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-11-04 09:25:31}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-11-04 09:25:31}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1} 092543,61 4 rv replace end: [C:\Voice\Locksmith\voice\selection_choice_2.wav] 092543,61 4 state [selection_Choice] Playing (C:\Voice\Locksmith\voice\selection_choice_2.wav) 092543,61 4 tw ConvertWav2Vox C:\Voice\Locksmith\voice\selection_choice_2.wav 092543,61 4 timer clear 092543,63 4 tw wav->vox convert end 820109,C:\Voice\Locksmith\voice\selection_choice_2.vox,1,0,, 092543,67 4 play start ok, lPlayId=820125 092552,56 4 tw PlayEnd 4 820125 092552,56 4 play end id=820125, (current ID) 092552,56 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1300 092552,56 4 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 092552,56 4 path {EV_PLAY_FINISHED} not found 092552,56 4 timer set 5 EV_TIMEOUT_REPLAYMSG 092552,56 4 tw DialogicEvent 129,TDX_PLAY,820125,0,0,,, 092552,56 4 event ScriptEventCode TDX_PLAY, code=129, state=1301 092552,56 4 LsGetNbrsRxDigits EV_UNKNOWN_129,TDX_PLAY 092552,56 4 path {TDX_PLAY} not found 092557,17 4 tw dtmf 1 (4,49,49) 092557,17 4 event ScriptEventCode 1, code=49, state=1301 092557,17 4 LsGetNbrsRxDigits 1,1 092557,17 4 state [selection_Choice] Number Input 1 092557,17 4 rv add [selection_Choice]{1} 092557,17 4 rvns add [selection_Choice_PathTaken]{1} 092557,17 4 fn RunModule start 092557,17 4 timer clear 092557,17 4 state [Get_Post_Code] Number Input 092557,17 4 rv replace start: [C:\Voice\Locksmith\voice\get_post_code_$RV[LANGUAGE].wav] 092557,17 4 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-11-04 09:25:14}[$RV_DEVICEID]{4}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-11-04 09:25:31}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-11-04 09:25:31}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1} 092557,17 4 rv replace end: [C:\Voice\Locksmith\voice\get_post_code_2.wav] 092557,17 4 state [Get_Post_Code] Playing (C:\Voice\Locksmith\voice\get_post_code_2.wav) 092557,17 4 tw ConvertWav2Vox C:\Voice\Locksmith\voice\get_post_code_2.wav 092557,17 4 timer clear 092557,19 4 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 092557,19 4 event ScriptEventCode TDX_CST, code=134, state=1300 092557,19 4 LsGetNbrsPlayWelcMsg EV_UNKNOWN_134,TDX_CST 092557,19 4 path {TDX_CST} not found 092557,19 4 tw wav->vox convert end 833671,C:\Voice\Locksmith\voice\get_post_code_2.vox,1,0,, 092557,23 4 play start ok, lPlayId=833687 092600,53 4 tw PlayEnd 4 833687 092600,53 4 play end id=833687, (current ID) 092600,53 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1300 092600,53 4 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 092600,53 4 path {EV_PLAY_FINISHED} not found 092600,53 4 timer set 5 EV_TIMEOUT_REPLAYMSG 092600,53 4 tw DialogicEvent 129,TDX_PLAY,833687,0,0,,, 092600,53 4 event ScriptEventCode TDX_PLAY, code=129, state=1301 092600,53 4 LsGetNbrsRxDigits EV_UNKNOWN_129,TDX_PLAY 092600,53 4 path {TDX_PLAY} not found 092602,58 4 tw dtmf 0 (4,48,48) 092602,58 4 event ScriptEventCode 0, code=48, state=1301 092602,58 4 LsGetNbrsRxDigits 0,0 092602,58 4 state [Get_Post_Code] Number Input 0 092602,58 4 path {0} not found 092602,58 4 timer set 6 EV_TIMEOUT_ENTERDATA 092602,58 4 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 092602,58 4 event ScriptEventCode TDX_CST, code=134, state=1301 092602,58 4 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 092602,58 4 path {TDX_CST} not found 092603,47 4 tw dtmf 0 (4,48,48) 092603,47 4 event ScriptEventCode 0, code=48, state=1301 092603,47 4 LsGetNbrsRxDigits 0,0 092603,47 4 state [Get_Post_Code] Number Input 00 092603,47 4 path {00} not found 092603,47 4 timer set 6 EV_TIMEOUT_ENTERDATA 092603,47 4 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 092603,47 4 event ScriptEventCode TDX_CST, code=134, state=1301 092603,47 4 LsGetNbrsRxDigits EV_UNKNOWN_134,TDX_CST 092603,47 4 path {TDX_CST} not found 092604,52 4 tw dtmf 0 (4,48,48) 092604,52 4 event ScriptEventCode 0, code=48, state=1301 092604,52 4 LsGetNbrsRxDigits 0,0 092604,52 4 state [Get_Post_Code] Number Input 000 092604,52 4 path {000} not found 092604,52 4 timer set 6 EV_TIMEOUT_ENTERDATA 092604,52 4 timer clear 092604,52 4 rv add [Get_Post_Code]{000} 092604,52 4 path {000} not found 092604,52 4 rvns add [Get_Post_Code_PathTaken]{success} 092604,52 4 fn RunModule start 092604,52 4 timer clear 092604,52 4 state [CASE_locksmith_post] DB Query 092604,52 4 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 092604,52 4 event ScriptEventCode TDX_CST, code=134, state=1400 092604,52 4 ERROR 6.0.2304 Unknown State [1400] 092604,53 4 db ODBC mode used 092605,03 4 rv replace start: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =$RV[Get_Post_Code]] 092605,03 4 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-11-04 09:25:14}[$RV_DEVICEID]{4}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-11-04 09:25:31}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-11-04 09:25:31}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success} 092605,03 4 rv replace end: [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 092605,03 4 db About to execute a Retrieve type operation [sELECT telAlt1, telAlt2, telAlt3 FROM locksmith WHERE postNr =000] 092605,09 4 db [CASE_locksmith_post] row count=1 092605,09 4 rv add [CASE_locksmith_post_RowCount]{1} 092605,09 4 db get RecordsetGetRowsMax 092605,11 4 db get 999 records. (row count=1) 092605,11 4 db update RVs 092605,11 4 db about to close dbDbqDatabase 092605,13 4 db going down path [True] 092605,13 4 fn RunModule start 092605,13 4 timer clear 092605,13 4 state [Counter_post] Evaluate [1] 092605,13 4 eval[1] 092605,13 4 rvns add [Counter_post_Input]{1} 092605,13 4 rvns add [Counter_post]{1} 092605,13 4 rvns add [counter]{1} 092605,13 4 Eval Expr result:[1] stored in $RV[counter] 092605,13 4 path {1} not found 092605,13 4 fn RunModule start 092605,13 4 timer clear 092605,13 4 state [Check_columns_post] Running VB Script... 092605,13 4 rv replace start (strlen>500) 092605,13 4 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-11-04 09:25:14}[$RV_DEVICEID]{4}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-11-04 09:25:31}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-11-04 09:25:31}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_ ]{+46739389890}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1} 092605,14 4 vbs ran [vbs_4_1.vbs], cmd [wscript "C:\Program\VoiceGuide\data\vbs_4_1.vbs" //I //T:60] 092605,64 4 Run Script waiting. iRunWait=1 (shellid=2508, process=1636) 092605,64 4 timer set 1 EV_TIMEOUT_CHECKONSTATE 092605,73 4 cl RvSet resultQuery, 0739389890 092605,73 4 rv add [resultQuery]{0739389890} 092605,75 4 cl Run_ResultReturn >>success<< 092605,75 4 rv add [Check_columns_post_ResultReturn]{success} 092605,75 4 cl module's runwait=1, WavPlayHasNowFinished=0 092605,77 4 fn RunModule start 092605,77 4 timer clear 092605,77 4 Play Module start 092605,77 4 state [info_To_Customer] Playing 092605,77 4 rv replace start: [c:\Voice\Locksmith\voice\nu_kopplar_$RV[LANGUAGE].wav] 092605,77 4 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-11-04 09:25:14}[$RV_DEVICEID]{4}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-11-04 09:25:31}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-11-04 09:25:31}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_ ]{+46739389890}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 092605,77 4 rv replace end: [c:\Voice\Locksmith\voice\nu_kopplar_2.wav] 092605,77 4 state [info_To_Customer] Playing (c:\Voice\Locksmith\voice\nu_kopplar_2.wav) 092605,77 4 tw ConvertWav2Vox c:\Voice\Locksmith\voice\nu_kopplar_2.wav 092605,77 4 timer clear 092605,77 4 tw wav->vox convert end 842265,c:\Voice\Locksmith\voice\nu_kopplar_2.vox,1,0,, 092605,83 4 play start ok, lPlayId=842265 092610,70 4 tw PlayEnd 4 842265 092610,70 4 play end id=842265, (current ID) 092610,70 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1100 092610,70 4 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 092610,70 4 path {EV_PLAY_FINISHED} not found 092610,70 4 timer set 10 EV_TIMEOUT_HANGUP 092610,70 4 timer set 0 EV_TIMEOUT_GOTOMODULE 092610,70 4 event ScriptEventCode EV_TIMEOUT_GOTOMODULE, code=9002, state=1101 092610,70 4 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 092610,72 4 path {EV_TIMEOUT_GOTOMODULE} not found 092610,72 4 fn RunModule start 092610,72 4 timer clear 092610,72 4 timer set 0,4 EV_TIMEOUT_READYTOBEGINTRANSFER 092610,72 4 tw DialogicEvent 129,TDX_PLAY,842265,0,0,,, 092610,72 4 event ScriptEventCode TDX_PLAY, code=129, state=1901 092610,77 4 LsXfer_1_Start : 129(EV_UNKNOWN_129),TDX_PLAY,842265,0,0,,, 092610,77 4 path {TDX_PLAY} not found 092611,11 4 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 092611,11 4 event ScriptEventCode EV_TIMEOUT_READYTOBEGINTRANSFER, code=9012, state=1901 092611,11 4 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 092611,11 4 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 092611,11 4 timeout on transfer attempt set by timeout path (30 sec) 092611,11 4 timer set 30 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 092611,11 4 rv replace start: [$RV[resultQuery]] 092611,11 4 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-11-04 09:25:14}[$RV_DEVICEID]{4}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-11-04 09:25:31}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-11-04 09:25:31}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_ ]{+46739389890}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 092611,11 4 rv replace end: [0739389890] 092611,11 4 state [Locksmith] Announced 3-Way Conference to 0739389890 092611,41 4 tw PlayEnd 4 0 092611,41 4 play end id=0, (current ID) 092611,41 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1902 092611,41 4 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,, 092611,41 4 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 092611,41 4 event ScriptEventCode TDX_DIAL, code=132, state=1902 092611,41 4 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,, 092611,41 4 VG.INI [PBX] Transfer_Prefix_PauseAfter = 2 sec 092611,41 4 timer set 2 EV_TIMEOUT_Transfer_Prefix_PauseAfter 092613,53 4 timer fired EV_TIMEOUT_Transfer_Prefix_PauseAfter 092613,53 4 event ScriptEventCode EV_TIMEOUT_Transfer_Prefix_PauseAfter, code=9030, state=1902 092613,53 4 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,, 092613,53 4 Dial(0739389890, cp on) call 092613,75 4 Dial(0739389890) ok 092613,75 4 timer set 30 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 092628,02 4 tw DialogicEvent 133,TDX_CALLP,10,4,0,TDX_CALLP,CR_CNCT,CON_PAMD 092628,02 4 event ScriptEventCode AM, code=133, state=1903 092628,02 4 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,AM,10,4,0,CR_CNCT,CON_PAMD, 092628,02 4 event ScriptEventCode CONNECT, code=133, state=1903 092628,02 4 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CONNECT,10,4,0,CR_CNCT,CON_PAMD, 092628,02 4 event ScriptEventCode CON_PAMD, code=133, state=1903 092628,02 4 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CON_PAMD,10,4,0,CR_CNCT,CON_PAMD, 092628,02 4 event ScriptEventCode CR_CNCT, code=133, state=1903 092628,02 4 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,CR_CNCT,10,4,0,CR_CNCT,CON_PAMD, 092628,02 4 event ScriptEventCode TDX_CALLP, code=133, state=1903 092628,02 4 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 133,TDX_CALLP,10,4,0,CR_CNCT,CON_PAMD, 092628,02 4 LsXfer_3 CR_CNCT on an XT_3WAY_ANNOUNCED 092628,02 4 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 092628,02 4 path {EV_PLAY_FINISHED} not found 092628,02 4 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,, 092628,02 4 path {EV_TIMEOUT_REPLAYMSG} not found 092628,02 4 rv replace start: [voice\call_transfer_$RV[LANGUAGE].wav] 092628,02 4 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-11-04 09:25:14}[$RV_DEVICEID]{4}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-11-04 09:25:31}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-11-04 09:25:31}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_ ]{+46739389890}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 092628,02 4 rv replace end: [voice\call_transfer_2.wav] 092628,02 4 state [Locksmith] Playing (voice\call_transfer_2.wav) 092628,03 4 tw ConvertWav2Vox C:\Voice\Locksmith\voice\call_transfer_2.wav 092628,03 4 timer clear 092628,06 4 tw wav->vox convert end 864531,C:\Voice\Locksmith\voice\call_transfer_2.vox,1,0,, 092628,13 4 play start ok, lPlayId=864562 092638,61 4 tw PlayEnd 4 864562 092638,61 4 play end id=864562, (current ID) 092638,61 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1904 092638,61 4 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 092638,61 4 path {EV_PLAY_FINISHED} not found 092638,61 4 LsXfer_4_PlayAnn : 9005(EV_TIMEOUT_REPLAYMSG),EV_TIMEOUT_REPLAYMSG,0,0,0,,, 092638,61 4 path {EV_TIMEOUT_REPLAYMSG} not found 092638,61 4 rv replace start: [voice\call_transfer_$RV[LANGUAGE].wav] 092638,61 4 rvns [PathSysVoice]{C:\Program\VoiceGuide\system\voice\}[PathApp]{C:\Program\VoiceGuide\}[PathDataVm]{C:\Program\VoiceGuide\data\}[PathVgSys]{C:\Program\VoiceGuide\system\}[$RV_STARTTIME]{2005-11-04 09:25:14}[$RV_DEVICEID]{4}[$RV_CIDNAME]{}[PathApp]{C:\Program\VoiceGuide\}[scriptsPath]{C:\Voice\Tele2\}[$RV_CIDNUMBER]{}[LANGUAGE]{2}[init_COUNTER_Input]{0}[init_COUNTER]{0}[counte ]{0}[scriptEnd_Time]{2005-11-04 09:25:31}[scriptEnd_Goto_Script]{C:\Voice\Locksmith\locksmith.vgs}[scriptEnd_Goto_Module]{WELCOME}[scriptStart_Time]{2005-11-04 09:25:31}[scriptStart_CalledFrom_Script]{C:\Voice\Tele2\Two-Services.vgs}[scriptStart_CalledFrom_Module]{SERVICES}[scriptsPath]{C:\Voice\Locksmith\}[sERVICES]{2}[Var_Result_Query_Input]{1}[Var_Result_Query]{1}[resultQuery] 1}[selection_Choice]{1}[selection_Choice_PathTaken]{1}[Get_Post_Code]{000}[Get_P st_Code_PathTaken]{success}[CASE_locksmith_post_RowCount]{1}[CASE_locksmith_post 1_1]{+46739389890}[CASE_locksmith_post_2_1]{+46739389890}[CASE_locksmith_post_3_ ]{+46739389890}[Counter_post_Input]{1}[Counter_post]{1}[counter]{1}[resultQuery] 0739389890}[Check_columns_post_ResultReturn]{success} 092638,61 4 rv replace end: [voice\call_transfer_2.wav] 092638,61 4 state [Locksmith] Playing (voice\call_transfer_2.wav) 092638,61 4 tw ConvertWav2Vox C:\Voice\Locksmith\voice\call_transfer_2.wav 092638,61 4 timer clear 092638,61 4 tw DialogicEvent 129,TDX_PLAY,864562,0,0,,, 092638,61 4 event ScriptEventCode TDX_PLAY, code=129, state=1904 092638,61 4 LsXfer_4_PlayAnn : 129(EV_UNKNOWN_129),TDX_PLAY,864562,0,0,,, 092638,61 4 path {TDX_PLAY} not found 092638,63 4 tw wav->vox convert end 875109,C:\Voice\Locksmith\voice\call_transfer_2.vox,1,0,, 092638,66 4 play start ok, lPlayId=875125 092640,08 4 tw dtmf 1 (4,49,49) 092640,08 4 event ScriptEventCode 1, code=49, state=1904 092640,08 4 LsXfer_4_PlayAnn : 49(1),1,0,0,0,,, 092640,08 4 rv add [Locksmith]{1} 092640,08 4 timer set 0,5 EV_PLAY_FINISHED 092640,11 4 play PlaySoundStop ok 092640,11 4 tw DialogicEvent 134,TDX_CST,49,0,0,DE_DIGITS,, 092640,11 4 event ScriptEventCode TDX_CST, code=134, state=1904 092640,11 4 LsXfer_4_PlayAnn : 134(EV_UNKNOWN_134),TDX_CST,49,0,0,DE_DIGITS,, 092640,11 4 path {TDX_CST} not found 092640,11 4 tw PlayEnd 4 875125 092640,11 4 play end id=875125, (current ID) 092640,11 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1904 092640,11 4 LsXfer_4_PlayAnn : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 092640,11 4 path {EV_PLAY_FINISHED} not found 092640,11 4 dial [!,3] from LsXfer_4_PlayAnn 092640,11 4 tw DialogicEvent 129,TDX_PLAY,875125,0,0,,, 092640,11 4 event ScriptEventCode TDX_PLAY, code=129, state=1905 092640,13 4 LsXfer_5A : 129(EV_UNKNOWN_129),TDX_PLAY,875125,0,0,,, 092640,59 4 timer fired EV_PLAY_FINISHED 092640,59 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1905 092640,59 4 LsXfer_5A : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 092641,34 4 tw PlayEnd 4 0 092641,34 4 play end id=0, (current ID) 092641,34 4 event ScriptEventCode EV_PLAY_FINISHED, code=8001, state=1905 092641,34 4 LsXfer_5A : 8001(EV_PLAY_FINISHED),EV_PLAY_FINISHED,0,0,0,,, 092641,34 4 tw DialogicEvent 132,TDX_DIAL,0,0,0,,, 092641,34 4 event ScriptEventCode TDX_DIAL, code=132, state=1905 092641,34 4 LsXfer_5A : 132(EV_UNKNOWN_132),TDX_DIAL,0,0,0,,, 092641,34 4 sXferDialResult_SuccOrFail=XferToGoAhead 092641,34 4 LsXfer_5A->LS_XFER_8_WAITENDCALL and wait till 'end conference' conditon detected 092641,34 4 state [Locksmith] 3-Way Conference with 0739389890 092641,34 4 As no timeout path specified, setting max talk time to 300 seconds. (VG.INI [Pbx] 3WayMaxTalkTime) 092641,34 4 timer set 300 EV_TIMEOUT_HANGUP I pressed the hang up button after the caller and the called person had hanged up, otherwise voiceguide would hang up after the 5 minutes set in the vg.ini file. ******************************************** 092728,03 0 btn Hangup on line 4 092728,03 4 event ScriptEventCode EV_TIMEOUT_HANGUP, code=9001, state=1910 092728,03 4 LsXfer_8_WaitEndCall_RequestXferSide : 9001(EV_TIMEOUT_HANGUP),EV_TIMEOUT_HANGUP,0,0,0,,, (iModuleIdx=105) 092728,03 4 path {ev_timeout_hangup} not found 092728,03 4 rv add [Hangup Time]{2005-11-04 09:27:28} 092728,03 4 state Hanging up call... [Default Handler 60: 9001] 092728,03 4 HangupCall_Common hCall=4 092728,03 4 rec RecSoundStop ok 092728,03 4 play PlaySoundStop ok 092728,03 4 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 092728,05 4 fnHangupCall end 092728,08 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 092728,09 4 event ScriptEventCode TDX_SETHOOK, code=135, state=900 092728,09 4 LsAwaitingCalls EV_UNKNOWN_135 092728,09 4 event callstate IDLE 4 1,0,0 092728,09 4 WorkingMode@Idle= 092728,09 4 timer clear 092728,09 4 rec RecSoundStop ok 092728,09 4 play PlaySoundStop ok 092728,09 4 rv add [CallEndTime]{2005-11-04 09:27:28} 092728,47 4 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 092729,45 4 timer fired EV_TIMEOUT_TIMETOREINITLINE 092729,45 4 event ScriptEventCode EV_TIMEOUT_TIMETOREINITLINE, code=9008, state=900 092729,45 4 init atidle reinit : start 092729,45 4 init atidle reinit iConferenceOtherLegLid=-1 092729,45 4 init atidle reinit : reset all LineState variables 092729,45 4 timer set 0,3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 092729,45 4 state Waiting for a call... 092729,78 4 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 092729,78 4 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=900 ********* Thank you for your help! Jose 1104tw.txt Share this post Link to post
SupportTeam Report post Posted 11/04/2005 08:52 PM Looks like your phone company is not playing any disconnect tones after the two other callers in the 3-way conference hang up... Share this post Link to post
Guest elSueco Report post Posted 11/07/2005 12:22 PM Hello! I see in the above attached file that I have an Error each time the script make a request to the database. See here: 092604,52 4 state [CASE_locksmith_post] DB Query 092604,52 4 tw DialogicEvent 134,TDX_CST,48,0,0,DE_DIGITS,, 092604,52 4 event ScriptEventCode TDX_CST, code=134, state=1400 092604,52 4 ERROR 6.0.2304 Unknown State [1400] I´ve been looking around but I can´t find what this line means, or where the errors appears. Any ideas? I´ll talk to the phone company about this disconnect tone. Thank you for your help! Jose Share this post Link to post
SupportTeam Report post Posted 11/07/2005 07:28 PM This message happens because the caller pressed a digit while the database query was running. Right now these keypresses are ignored and the database queries are allowed to complete first. The message should not be an error message - we'll have it changed to that the wording of it is more appropriate. Share this post Link to post
Guest elSueco Report post Posted 11/10/2005 09:42 AM Hello! Looks like your phone company is not playing any disconnect tones after the two other callers in the 3-way conference hang up... According to my telephone company only the person that presses the "R" key (hookflash) can controll the 3-way conference. I mean if this person hangs up the phone then the other two called person will not be able to talk to each other. So, in my case is voiceguide that "presses" the "R" key. Could you tell me how I can detect from my script that any/or both of the called person just hung up the phone? Thank you for your help! jose Share this post Link to post
SupportTeam Report post Posted 11/11/2005 02:35 AM The only way tot detect hangup on analog lines is if the disconnect tone is heard or a loop current drop occurs. If nether of this is done by your phone company when the other parties in the 3 way conference end their calls then there is no way for Dialogic card & VoiceGuide detect that the call has ended. Share this post Link to post
