Guest Krusty Report post Posted 11/03/2005 03:37 PM I am trying to test out VG on WinXP Pro with a Creative USB Creative ModemBlaster DE5671 and have hit a snag. As far as I can tell, VG sees my modem okay but when I make a call I can hear the sample script start to run but then the modem tones kick-in and over the script and I can't hear the VG anymore. I know many others here have used this modem successfully so I must have something misconfigured but I can't figure out what it is. Any ideas? Share this post Link to post
SupportTeam Report post Posted 11/03/2005 08:24 PM Sounds like the cards Wave drivers were not correctly installed - can you try removing all the wave drives on your system (including any sound card drivers) and then re-installing the wave drivers for your telephony device first. Try calling in after doing this, and if the sound can be heard over the phone you can then try to re-install your sound card drivers. To remove other wave drivers got to Control Panel, double click on System, select the Device Manager tab and go to Sound/Video/Game Controllers entry - then delete all other wave drivers. You may have to disable the sound card altogether as well to stop Windows from automatically loading it's drivers - to do this just select "Disable" and then select "Uninstall" from the Device Manager. Share this post Link to post
