Dial Conference: Line To Use In Result Variable

[Guest jjfama]

In a transfer module, can I use a result variable to specify the line or lines to use in the text field "line to use to make the outbound call"

[SupportTeam]

Yes.

[Guest jjfama]

I tried using $RV_LINEID a system result variable and $RV[OutLine] a user defined result variable but it did not work.

 

In the event trace log I get the following trace.

 

61612.94 40 dial device [dxxxB4C1] not in selection list [,$RV[OutLine],]

 

the result variable is not changed to its value.

 

Is there a proper format to specify the result variable. I also tried putting it in quotes with the same result.

[SupportTeam]

Please place attached .exe in VG's directory (overwriting existing file) then restart VG and try again.

VgMulti_6.0.2345.zip

[Guest jjfama]

Thanks the updated EXE fixed the problem. Unfortunately I now get a lot of additional error logs as well. I do not know if it came from the updated EXE or the OCX that I've updated in relation to another post.

 

http://voiceguide.com/forums/index.php?showtopic=3410

 

It could also be something that your support may have been testing on our server. Let me know what's causing this or what should I do to fix this. My log file grows very fast even if the IVR system is idle.

 

Here ar the logs.

logs2.zip

[SupportTeam]

Please delete OutDial.mdb fine in VG's \data\ subdirectory and then restart VG.

 

Also reduce the trace level to 9.