Scheduling Scripts

[SupportTeam]

Nathalie wrote:

 

I have some questions, I can Schedule Scripts for hours example:

 

Monday, Tuesday and Friday at 18:00 p.m. to 20:00 p.m. Script 1

Monday, Tuesday and Friday at 15:00 p.m. to 18:00 p.m. Script 2

Sat, Sun at 11:00 a.m. to 13:00 p.m. Script 3

 

If yes, where I can do this?.

 

When IVR use for Autodialer, I look 2 options to use of Scripts, when a

person answered the telephone or when a answered machine answered, I would

have another options like when a modem answered or when a fax answered?.

 

This software can recognize when a person doesn't answered the phone and

then re-autodialer just this persons and execute the Script, how I can do

this?.

[SupportTeam]

The telephone number loader lets you set the scheduling times, see: http://www.voiceguide.com/vghelp/html/DialListInto.htm

 

You cannot run scripts upon modem or fax answer.

 

This software can recognize when a person doesn't answered the phone and then re-autodialer just this persons and execute the Script, how I can do

this?.

Yes. Look at the "OnNotConnected" option.