Guest ooper Report post Posted 01/18/2006 09:16 PM VG 5.2.5012 Enterprise Zoom V.92 PCI voice modem Windows 2000 Server Installed AT&T Mike and Crystal. Selected Mike in Control Panel - Speech and it appeared to be working correctly as it read the sample text. Created a simple script that is just supposed to read the text that I have entered in the "Play Sound File module". When I call our system, the computer reads the text and plays it out of the computer speakers. After it is done, I hear "There has been an error playing this file. Please check the file format" over my phone. What am I doing wrong? Thanks, Brian Barnett Share this post Link to post
SupportTeam Report post Posted 01/18/2006 10:39 PM computer reads the text and plays it out of the computer speakers. It sounds like something went wrong during the TTS installation. I'd try re-installing the TTS. The TTS should not be playing the text over the speakers. Share this post Link to post
Guest ooper Report post Posted 01/19/2006 05:15 AM It was indeed a bad install. I think the problem was that I installed the Mike voice before the Crystal voice. The Crystal install also had the engine with it. As I downloaded the Mike voice first, I was not aware of this. After uninstalling both and then reinstalling Crystal first, everything worked much better. Thanks. Brian Barnett Share this post Link to post