Guest ooper Report post Posted 01/21/2006 06:45 AM What is the best way to limit the number of times a user can re-enter something on his phone? If he continually presses "2" to "try again", is there a good way to stop this? Would it be possible for someone to write a program that would call our system and feed the appropriate numbers to us that would put our system in an endless loop? Just curious. Thanks, Brian Barnett Share this post Link to post
SupportTeam Report post Posted 01/21/2006 08:30 AM What is the best way to limit the number of times a user can re-enter something on his phone? The Get Numbers module has a setting limiting the number of retries, but if you setup a bigger loop then you should also setup a counter which limits number of times caller can go through your loop. See: http://www.voiceguide.com/vghelp/html/modEvalExpr.htm And if it's possible for caller to enter an endless loop by pressing appropriate digits then of course it's possible to automate that process as well... Share this post Link to post