Send Dtmf Digits Based On Rv Or Db Query

[BrianDocherty]

I am developing a VG application which exchanges strings of DTMF digits with a remote telephony device.

 

I am trying to find a way of sending DTMF digits to the remote device from VG where the DTMF digits required to be sent are the result of a database query.

 

Can you advise on the correct syntax to be used in the in the Get Number module or Play Sound Module to make this happen.

 

Thanks

[SupportTeam]

In a Play module just specify the Result Varaible which holds the digit string retreived from the database.

VoiceGuide will play out these digits as DTMF tones.

 

Read:

http://www.voiceguide.com/vghelp/html/Resu...ltVariables.htm

http://www.voiceguide.com/vghelp/html/modDbQuery.htm

http://www.voiceguide.com/vghelp/html/modPlay.htm

[BrianDocherty]

Thanks for the prompt response I have looked at three links provided and can confirm that

this is what I have tried to do. I have succesfully retrieved the RV from Excel, but I am unable to dial it because I think I am screwing the syntax up

 

can you give me an example for instance if I want to dial the string

 

123 followed by the digits from the results variable from the DB query (say 456) then followed by digits 789

 

 

I cant post a log - I am at home and VG in the office.

 

Thanks

[SupportTeam]

In the Play module you'd specify something like this:

 

123$RV[MyQuery_1_1]789

 

Post your script and the trace capturing the call. We can then see what is happening on your system.

[BrianDocherty]

Thanks - You fixed it !