Log Unanswered Calls To Db?

[vroberts2]

What is the best way to track the status of outbound unanswered calls? When calls are answered, either by AM or human, I can control tracking via the script.

 

I've started an app to monitor file changes for the log files and then convert to an access db, but if theres an easier way or its already been done, then I didnt want to reinvent the wheel so to speak.

 

Thanks,

Virgil

[SupportTeam]

Use the "sOnNotConnected" option when loading calls to be made.

 

from: http://www.voiceguide.com/vghelp/html/DialListInto.htm

sOnNotConnected

Command or a VB Script to run when the call attempt goes unanswered. Result Variables relating to the call just made may be used as part of the command or VB Script (this includes Result Variables which will indicate if there are any redial retries left for this telephone number).