VoiceGuide IVR Software Main Page
Jump to content

Speech Recognition

Recommended Posts

I understand that VoiceGuide does not support speech recognition, but is it possible to integrate a seperate speech recognition application (e.g. Dragon) with VoiceGuide?

Share this post


Link to post

You could feed the recorded sound files through Dragon or other speech recognition app.

 

Few people do this as most find this approach does not produce satisfactory results.

Share this post


Link to post

When you refer to the 'unsatisfactory' results, were you referring to the low accuracy level of the recognition, or the unacceptable delay in having the speech recognition program to do its job?

 

Thanks.

Share this post


Link to post
were you referring to the low accuracy level of the recognition, or the unacceptable delay in having the speech recognition program to do its job?

Both of these apply if Dragon were to be used.

 

To produce satisfactory speech recognition results the ASR needs to be integrated into the software (and yes, it is something we are working on as well).

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×