j__g Report post Posted 02/24/2006 09:07 AM Hello, How can I adjast noanswer time. Now system needs 1 minute for replay with noanswer status. I would like make this time shorter. Share this post Link to post
SupportTeam Report post Posted 02/24/2006 10:41 AM Is this for outgoing calls, or call transfers or something else? Share this post Link to post
j__g Report post Posted 02/24/2006 11:13 AM This is the transfered call with monitoring option, based on conference D/41JCT card. Busy status is identified correctly. Share this post Link to post
SupportTeam Report post Posted 02/24/2006 09:20 PM You should be able to use a Timeout path to set this. Share this post Link to post
j__g Report post Posted 02/27/2006 07:10 AM If I use timeout path, system is calling on the another line, and doesn't stop calling and the first one. In the result I have one calling incoming and two outcoming. If I try to define which line should be use for outcoming call, system reports error, because line is busy, when system try to use this same line for calling after timeout. Share this post Link to post
SupportTeam Report post Posted 02/27/2006 07:58 AM Could you please post a copy of your script and a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what happened. When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call. When posting traces/scripts please .ZIP them up and post them as attachments. Share this post Link to post
