Guest Naeem Report post Posted 06/30/2003 10:15 PM AFTER VG RECIEVE THE CALL THE CALLER IS UNABLE TO HEAR ANY PROMPT WHERE AS YOU CAN HEAR THE PROMPT PLAYING ON THE MACHINE THROUGH SOUND CARD. PLS PROVIDE THE DETAIL SNAIM@TELUS.NET Share this post Link to post
SupportTeam Report post Posted 06/30/2003 11:55 PM Sounds like the cards Wave drivers were not correctly installed - can you try removing all the wave drives on your system (including any sound card drivers) and then re-installing the wave drivers for your telephony device first. Try calling in after doing this, and if the sound can be heard over the phone you can then try to re-install your sound card drivers. To remove other wave drivers got to Control Panel, double clock on System, select the Device Manager tab and go to Sound/Video/Game Controllers entry - then delete all other wave drivers. If your sound card auto installs using PnP then I'd try disabling the sound controller using the Control Panel -> Sound and Multimedia Properties applet. Select Hardware tab, highlight your sound card, click properties and select 'disable' at the bottom of the window. Related posts: http://katalinatech.com/forums/index.php?a...ct=ST&f=2&t=316 http://katalinatech.com/forums/index.php?a...act=ST&f=2&t=34 Share this post Link to post
