Guest Guest Report post Posted 03/01/2006 03:34 AM Looking in the VG configuration settings file there seems to be something missing in the "GENERATE" section for transfers. I don't see any defined blind and announced transfer settings as I do with the conferences. Is this deliberate or is something missing? The following is taken directly from the VG.INI file: ;************************************************ ;*** "Generate" is selected for Transfer Control ;************************************************ ;generated before playing the destination extension. (Blind and Announced transfers) ;generated after the call transfer is accepted. ;after playing this signal VoiceGuide will hang up the call. ;generated after the call is declined. ;This signal is used to hangup the extension leg of the call and retrieve the call, ;generated before playing the destination extension. (Blind and Announced conferences) Conference_Prefix=! ;generated immediately after playing the destination extension Conference_BlindSuffix=!,3 ;generated after the call confenrence is accepted. ;after playing this signal VoiceGuide will stay on the line. Conference_AnnounceAccept=!,3 ;generated after the call confenrence is declined. ;This signal is used to hangup the extension leg of the call and retrieve the call, Conference_AnnounceDecline=! ;How long to wait after dialing the transfer destination number before hanging up. (in seconds) Transfer_AfterDialPauseBeforeHangup=3 The first 4 or 5 commented lines seem to be missing a declaration or assignment of the hookflash. Share this post Link to post
SupportTeam Report post Posted 03/01/2006 03:57 AM Some settings are missing. The section should look more like this: (missing entries in bold) ;*** config settings used when "Generate" is selected for Transfer Control ;generated before playing the destination extension. (Blind and Announced transfers) Transfer_Prefix=! ;generated after the call transfer is accepted. ;after playing this signal VoiceGuide will hang up the call. Transfer_AnnounceAccept= ;generated after the call is declined. ;This signal is used to hangup the extension leg of the call and retrieve the call, Transfer_AnnounceDecline=! ;generated before playing the destination extension. (Blind and Announced conferences) Conference_Prefix=! ;generated immediately after playing the destination extension Conference_BlindSuffix=!3 ;generated after the call confenrence is accepted. ;after playing this signal VoiceGuide will stay on the line. Conference_AnnounceAccept=!,3 ;generated after the call confenrence is declined. ;This signal is used to hangup the extension leg of the call and retrieve the call, Conference_AnnounceDecline=! maybe these entries are elsewere in that VG.INI section... Whenever these strings are set using the "PBX Strings" editor these entries will be re-created if they don't currently exist. Share this post Link to post
