Status Of All The Lines

[Guest fsoudbakhsh]

I am trying to write a program to get the status of all my lines controlled by VG.

If all lines are busy, I want to announce to my customers to try their call later on.

 

Is it possible to get the result variable from VG to get the status of all the lines?

[SupportTeam]

In VG for Dialogic you can use the function Line_State_CallState

 

eg:

 

set vg = CreateObject("VoiceGuide.CommandLink")

strState = vg.Line_State_CallState($RV_LINEID)

set vg = Nothing

 

You would need to cycle through all the lines to get all the states for different lines.

 

If you need to get the state for all the lines at the same time using one call then this would need to be added to the software for you. If you are interested in getting that done send and email to sales@VoiceGuide.com referencing this thread and someone will issue you a quote for the work.