Read Name Without Using Text To Speech?

[Guest jamesklade]

Hi,

 

How can voiceguide read name directly without using Text to speech. For example if i need my IVR system to say the name "SMITH" from database without using Text to speech because the detault text to speech that came with windows has poor quality.

 

Pls urgent help needed

Regards

[SupportTeam]

Just pre-record and then play "Smith.wav"...

 

You may want to look at better quality TTS like AT&T and offerings from Nuance...

[Guest jamesklade]

Where can i download the 90 day AT&T Text to speech engine so that i can try it before download? Or where can i download a quality TTS Engine for trial to use while i'm still developing?

 

The links on your website to TTS Site do not work and does that do open do not have free tial.

 

Finanlly you said that The Play sound module can not play both .wav files and TTS together so i took off the wav file to see if only text to speech will play but yet Text to speech do not play. But when i leave only .Wav File, It will Play perfectly.

 

I have open even trace log put it doesnt show any error.

 

How can u help so that Play sound module can play text because even if i should buy quality TTS Engine now, it wouldnt play because it didnt play now.

[SupportTeam]

to see if only text to speech will play but yet Text to speech do not play.

But in this post: http://voiceguide.com/forums/index.php?showtopic=3866 you said:

the detault text to speech that came with windows has poor quality.

So I assume you are able to play TTSs...

 

It may be better for you to stick to using one thread...

I have open even trace log put it doesnt show any error.

Can we see it?

[Guest jamesklade]

Hi Admin,

 

I dont understand your last reply.

[SupportTeam]

Could you please post a copy of VoiceGuide's Debug Printout capturing the call, this will allow us to see what happened on the system.

 

When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.

You can enable the automatic saving of the logs to files in \log\ directory as well.

When posting traces/scripts please .ZIP them up and post them as attachments.

 

 

Have you ever been able to play TTS on this system or not?

 

Have you installed SAPI on this system or not?

 

Where can i download the 90 day AT&T Text to speech engine so that i can try it before download?

Don't think there is one.

Or where can i download a quality TTS Engine for trial to use while i'm still developing?

The only free TTS is the one that comes when you install Microsoft's SAPI.

I think you however commented already that you do not find this good enough for your needs...