Guest ARNAUD Report post Posted 03/27/2006 12:41 PM hello i use version 6.0.2322 prof vg dial 4 lines , with D41EPCI , on call transfer i get the record stop caused "end record cause " silence , so where can we adjust the silence detection level bests regards Share this post Link to post
SupportTeam Report post Posted 03/27/2006 08:29 PM Information on adjusting silence detection can be found in the Help file's entry on the Record module. Online copy of that section is here: http://www.voiceguide.com/vghelp/html/modRecord.htm But it may be better for you to post a trace of what is happening on your system... When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call. You can enable the automatic saving of the logs to files in \log\ directory as well. When posting traces/scripts please .ZIP them up and post them as attachments. Share this post Link to post
