Vincent Ball Report post Posted 03/31/2006 04:35 AM Hi....... I am trying to explore the VM system, and have one problem that has me stumped. I can not get the Path for {8} to work. I get always get a invalid mailbox message. Must be something simple, I just can't see it. Just trying this as documented in the Help files. on {Timeout 9} goto [Goodbye] on {4} goto [PPROM] on {5} goto [ACTOBAC Trial] on {2} goto [MgSO4 DosageTrial] on {1} goto [Progest] on {6} goto [ACTOTTAB Trial] on {7} goto [Voicemail Retrieve] return [setectTrial] on {8} goto [Voicemail Box Menu] return [selectTrial] on {9} goto [Voicemail Box 0001] return [selectTrial] I am using VG 5.2.5048 (the special cut from yesterday). Attached are all the logs. Any help much appreciated. Regards............VB vm.zip Share this post Link to post
SupportTeam Report post Posted 03/31/2006 05:01 AM Looks like the VG.INI settings which define the scripts and modules where the system is to jump to if using the voicemail scripts are not set right... In VG.INI go to section [Voicemail] and find entry "VmScript_SelectVmb_Module" it should be set to "VmMenuStart", like this: VmScript_SelectVmb_Module=VmMenuStart the rest of that section should look like this: VmScript_LeaveMsg_Script=VmLm.vgs VmScript_LeaveMsg_Module=VmLmStart VmScript_SelectVmb_Script=VmLm.vgs VmScript_SelectVmb_Module=VmMenuStart VmScript_LoginVmb_Script=VmLogin.vgs VmScript_LoginVmb_Module=VmLoginStart VmScript_VmDeliver_Script=vmMsgDeliver.vgs VmScript_VmDeliver_Module=VmDelivStart If you have before been using an old version of VG then you should download the latest version (and apply the .exe update on top of that). Share this post Link to post
Vincent Ball Report post Posted 03/31/2006 05:12 AM Hi............ Have attached vg.ini - looks right to me. I did a recent upgrade to 5.2.xxxx so expect these files are as distributed. Thanks...................VB vg.ini Share this post Link to post
SupportTeam Report post Posted 03/31/2006 07:47 AM Looking at the trace it looks like you are using a 'Professional' version of VG, not Enterprise, right? Please try with attached .exe VgMulti_5.2.5049.zip Share this post Link to post
Vincent Ball Report post Posted 03/31/2006 10:25 AM Hi........ Yes, using VG Professional. Thanks, that build has fixed the issue. [Voicemail Box Menu] now working for me. Thanks for the very timely support. Regards........VB Share this post Link to post
SupportTeam Report post Posted 03/31/2006 09:15 PM Glad to hear it's working fine now. Changes made here will soon be included in the main VG for TAPI distribution. Share this post Link to post