Envox 4 V Voiceguide

[Guest Raoul]

Hi,

 

I have Envox 4 script running on a Dialogic card. The Envox 4 script is just a simple voice handeling script with call forwarding and writing/reading to a database. Is it a lot of work to convert it from Envox 4 to Voiceguide? Do i have to programm it form the start or is there some converter available in Voiceguide?

 

Regards,

Raoel

[SupportTeam]

No converter is available, but to write a call forwarding script which saves details to a database would only take a few modules...

 

Look at the Call Transfer module and the Database module:

http://www.voiceguide.com/vghelp/html/modXfer.htm

http://www.voiceguide.com/vghelp/html/modDbQuery.htm

 

It would literally take minutes to write... If you have any questions about it post them here and we can assist.

[Guest Raoul]

Is it possible that you convert it for me from Envox 4 to Voiceguide if it takes literally minutes to write the script?

[SupportTeam]

Can you post the screenshot(s) of the Envox script or describe step by step what the script does and what info needs to be saved to the database?

[Guest Raoul]

Hi,

 

I think it is to complex to tell it in words or see a screenshot. I can send the envox 4 script to you ,maybe you can arrange the free version of Envox 4.

I would like to send the Envox 4 but it is 25 mb.

MRS.zip

[SupportTeam]

First you say:

script is just a simple voice handeling script with call forwarding and writing/reading to a database.

Call forwarding is pretty much a 5 module script. You verify the caller against a database (DB Query module), forward the call (Call Transfer module) (optionally asking caller to select destination phone number or retrieve the number from a database), and then at end of call save details in database (DB Query module)... that's what usually is involved.

But now you say:

to complex to tell it in words

If you can tell us what the script does we can then comment better on how to go about creating this system with VoiceGuide.

If you download the Evaluation version of VoiceGuide and have a look at the script designer chances are you should be able to see how quickly the script can be put together...