Guest saba Report post Posted 04/24/2006 12:31 PM i have just downloaded voice gauide,and so far i searched the forums and got disappointment about recieving fax. let me describe my problem ,i think it can be solved easily??? i need to develop an application,this is the flow of my application A person calls,voice guide will answer,the voice menue asks the person to select weather he wants to send a fax or he wants to use other features of the system,if the user select fax,then he would be redirected to another line with a fax machine and no other dealing with share guide,if the user choose other features then a workflow of actions should be run,i dont need sharegaurd to detect incomming faxes itself,i just need to script it so that it gives the caller possibility to choose fax and then redirecting him to fax machine, well,how can i do this with share gaurd?my problem is only to redirect faxes to its specific line,is it possible and if yes then how? Share this post Link to post
SupportTeam Report post Posted 04/24/2006 10:16 PM the user select fax,then he would be redirected to another line with a fax machine Just use a "Transfer Call" module to transfer the call to another number/extension. Share this post Link to post