Guest amandavs Report post Posted 04/27/2006 07:54 PM We are using voiceguide for a research study at a University. Participants will call in and answer a series of questions using voiceguide. Right now, people can currently respond to a question before listening to all the possible answers. We are concerned that people will be tempted to respond before listening to all the options. Is there any way to force callers to listen to the entire sound file before their response is registered (i.e. prevent an entry during a sound file triggering a response in voiceguide?) Thank you, Caroline Share this post Link to post
SupportTeam Report post Posted 04/27/2006 10:09 PM Use two Play modules - first plays the sound file and only has one path - the timeout path to another module which does not play anything (it could maybe play a 'beep') and from that module you specify all the paths that caller can take. This will result in any DTMFs pressed during the first play module to be ignored by system until VG goes to second module - then the paths will be taken when a DTMF is pressed. See attached script. demo.vgs Share this post Link to post
