Guest rakesh Report post Posted 05/09/2006 11:10 AM can u send me the link from where i can found TAPI DRIVERS to install? My OS is WINDOWS 2000 professional.while following tapi drivers installation step from the help file,i am not able to find advanced tab on clicking Phone and Modem icon.I am getting just window "Location Information" having everything blank(nothing in country selection combobox). Please suggest me the solution for it. Share this post Link to post
SupportTeam Report post Posted 05/09/2006 11:21 AM The drivers should come with the modem. If they do not then contact the modem manufacturer to see which drivers should be installed... If using a Dialogic card then see: http://www.voiceguide.com/vghelp/html/Inst...allDialogic.htm Share this post Link to post
jrkreddy Report post Posted 05/09/2006 11:29 AM I have followed the instructions as per the help still I am not able to resolve. pl. help. Share this post Link to post
SupportTeam Report post Posted 05/09/2006 11:32 AM You should contact the manufacturer of the modem/card which you are using and ask them to supply the drivers for their card which you are using.... Share this post Link to post
jrkreddy Report post Posted 05/09/2006 01:06 PM I am using Dialogic card D/300JCT Share this post Link to post
SupportTeam Report post Posted 05/09/2006 09:35 PM In that case please read: http://www.voiceguide.com/vghelp/html/Inst...allDialogic.htm Share this post Link to post
jrkreddy Report post Posted 05/10/2006 11:38 AM I have gone thru the link and installed rest of features. When installing TAPI i am not getting the advanced Tab on clicking phone and modem icon. In my system,OS is WINDOW 2000 professional. i am sending the attached screen shot. telephony.zip Share this post Link to post
SupportTeam Report post Posted 05/10/2006 12:59 PM When using a Dialogic card you should not be installing TAPI... Download "VoiceGuide for Dialogic" and follow the instructions in the readme.txt file in that download. Share this post Link to post