Guest sanjayetsi Report post Posted 05/17/2006 08:15 PM This is the extract of the lines in the OutDial_Dialed.txt \\Etsi-autodialer\voiceguide\data\OutDial_Dialed.txt(309268): 5/13/2006 2:02:34 PM 1614XXXXXXX \\Etsi-autodialer\voiceguide\data\OutDial_Dialed.txt(310352): 5/13/2006 8:53:05 PM 1614XXXXXXX \\Etsi-autodialer\voiceguide\data\OutDial_Dialed.txt(311491): 5/14/2006 1:50:52 PM 1614XXXXXXX \\Etsi-autodialer\voiceguide\data\OutDial_Dialed.txt(311986): 5/14/2006 4:56:54 PM 1614XXXXXXX I have marked the numbers by XXXX to keep the clients privacy but they are the same phone number. Our configuration for is as follows: Retries: 0 Delay between retries: 240 I believe the 240 is ignored as the Retry value is '0'. Why does the same number be called again the same day after an delay. In the above examples it is called two occasions - on 13th and 14th? We just loaded the list only once a day. Is there any other configuration required to avoid RETRY? Share this post Link to post
SupportTeam Report post Posted 05/18/2006 09:16 AM Are you sure you do not have some old entris in the database or the number was not loaded twice? I suspect the number in the brackets is the database ID number, and then the trace would show that each call is caused by new entries having been added to the database... Share this post Link to post
