Key Ahead

[fluffybunny]

I have an app which asks for a password. It get 4 digits and then goes off to do a DB lookup and compares the DBlookup to the entered number (I know I could verify the number using VBScript and the Get Number module, but I wanted to do it lkike this)

 

Anyway, if it matches all is well, but if it doesent I send the caller to a Play module which says "invalid number please re-enter"

 

It then takes caller back to the original Get Number module.

 

 

My question is, can a caller start to re-enter the number during the prompt "invalid number - please re-enter" and when the caller starts to re-enter (during this prompt) it interrupts the prompt , buffers the tone and goes straight to the Get Number module.

 

At the moment my caller has to wait until the propmt has played before he can re-enter the number.

[SupportTeam]

Yes, you can key ahead.

 

Note however that in your scenario the keys will be 'eaten up' by the Play module, as the Play module just ignores DTMFs unless a path matching them is specified.

 

You may want to look into changing what the Get Numbers module plays, instead of using a Play module...