SupportTeam Report post Posted 02/06/2003 02:09 AM For some time we have been using your autodialler. I am not sure what version we have, but it must be 5 or 6 years old! I am now in charge of updating the system and would like a little advice on choosing an upgrade. Our only need from this system is to store about 1200 telephone numbers and to occasionally send out community-related messages. In the past we had real problems with answering machines, but I'm assuming those kind of problems are long solved. How does your system work? I'm assuming I can easily install your software into my personal computer at home and input the messages and let it do it's thing. If I needed to send a short message to 1200 homes, how long might it take? I wouldn't want to tie up my computer for too long! Share this post Link to post
SupportTeam Report post Posted 02/06/2003 02:11 AM VoiceGuide Dialer can reliably detect answering machines when running using a Dialogic card. Voice modems cannot detect answering machines, hence you will need to use a Dialogic card. The software is straightforward to install - and instructions on setting up the Dialogic card's drivers are provided in the Help file. The time it would take to send a message depends on the length of a message itself... if your message is about a minute long and everybody listens to the message in full then you would be able to send about 50 messages per port every hour... so when using a 4 port Dialogic card you would be able to send about 200 messages per hour.. which means it would take you 6 hours to reach 1200 homes. You may want to opt for an 8 port version of the software which will allow you to send 1200 messages in about 3 hours. Note that if the broadcast message will not be heard in full by all the people then the number of telephone numbers dialed per hour would of course increase... Share this post Link to post
