Guest fsoudbakhsh Report post Posted 06/20/2006 06:12 PM Hello, The attached file is a disconnect tone file. The problem I have to analysis this disconnect tone is, there are 4 frequencies tones: 1399, 2060, 2499 and 2600. I am not sure which one should I use? Thanks for your advice. Farzad newlingotone.wav Share this post Link to post
SupportTeam Report post Posted 06/21/2006 12:48 PM Just stick with the two lowest ones: 1400 and 2060 This is a very strange busy/disconnect tone, the frequences in tone are usually much lower and more distict. Have you tried speaking with the telphone company to confirm is that is what theya re intentionally sending? It almost seems as if it is a problem with their equipment... Share this post Link to post
Guest fsoudbakhsh Report post Posted 06/22/2006 11:06 PM bellow are the configrations I found. would you please let me know which one should I use. Thanks F1 1400 Freq1 dev: 140 F2 2060 Freq2 dev: 200 on time 10 On Dev 5 Off time 10 Off Dev 5 rep 2 F1 1400 Freq1 dev: 140 F2 0 Freq2 dev: 0 on time 10 On Dev 5 Off time 10 Off Dev 5 rep 2 F1 2060 Freq1 dev: 200 F2 0 Freq2 dev: 0 on time 10 On Dev 5 Off time 10 Off Dev 5 rep 2 F1 2060 Freq1 dev: 200 F2 1400 Freq2 dev: 140 on time 10 On Dev 5 Off time 10 Off Dev 5 rep 2 Share this post Link to post
SupportTeam Report post Posted 06/23/2006 01:33 PM The first one would be the one to use... As mentioned before this is a very unusual tone so not use what the detection reliability would be... Share this post Link to post
Guest fsoudbakhsh Report post Posted 06/23/2006 05:46 PM This tone is generate at the time VoIP phone is disconnected from internet. The problem we have is, in middle east the internet service is not reliable, it suddenly disconnected; when VoIP Phone is disconnected from internet, however other party disconnect the phone, our line is still busy, because VG can not recognize this tone to disconnect the line. thanks for your advice. Share this post Link to post
SupportTeam Report post Posted 06/23/2006 05:53 PM Is the Dialogic card unable to detect that tone when using the frequency/cadence definition as per previous post? Or does it detect it unreliably? Share this post Link to post
Guest fsoudbakhsh Report post Posted 06/26/2006 05:14 PM I am using VG for Dialogic software. The disconnect tone would be enter into the configline.xml file. However we enter the attached tone promoters into the configline.xml. The VG or Dialogic card can not recognize it. Do you think I can use voice recognizer software? I am thinking, if I can program Voice recognizer the way when it hear this tone, it generate a digit between 1 to 9, then I can program VG to hang-up the line when it got any digit between 1 to 9. Share this post Link to post
SupportTeam Report post Posted 06/29/2006 12:25 PM Do you think I can use voice recognizer software? What "voice recognizer" are you referring to? Share this post Link to post
