Event Trace Log

[Guest enadhazeem]

I used to get the event trace log automatically. What do I have to do to turn it on.

 

Thanks

[SupportTeam]

Enable logging by setting the log levels to 10 in VG.INI as per below:

[Log]

 

VoiceGuide=10

NumberLoader=0

VoicemailManager=0

EmailSender=0

TapiWrapOcx=10

SapiWrapOcx=0

Then restart VG and make a test call which demonstrates the problem.

 

Debug Trace files will be created in VG's \log\ subdirectory.

[Guest enadhazeem]

Please note that I am using VoiceGuide for Dialogic 6.0.3107. When I tried to modify vg.ini I received a message that states that VoiceGuide has not yet been configured and the program would not start

vguide.bmp

[SupportTeam]

When installing VoiceGuide for Dialogic you need to follow installation instructions in the README.TXT file in the .ZIP archive.