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Problems With "get Numbers"

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Sorry about my english.

 

I have:

windows 2000 server service pack 4

pentium 4 3000 mhz 1 Gb RAM

+

voiceguide 5.1.2051

 

The system doesn´t get the numbers using "get numbers" module, it pass to the next

module because timeout. I introduced numbers in my phone, I can see in the

PC the numbers I am introducing but voiceguide doesn´t asign the number to

the correspondent variable.

 

However, if I push "#" at the phone after the number, it works properly.

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Please update to current version of v5.x of VoiceGuide (your registration code will work) and try with that version. If you still encounter problems:

 

Enable logging by setting the log levels to 10 in VG.INI as per below:

[Log]

 

VoiceGuide=10

NumberLoader=0

VoicemailManager=0

EmailSender=0

TapiWrapOcx=00

SapiWrapOcx=0

Then restart VG and make a test call which demonstrates the problem.

 

Debug Trace files will be created in VG's \log\ subdirectory.

 

Please post the traces and the VoiceGuide script used.

 

When posting traces/scripts please .ZIP them up and post them as attachments.

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