Fax On Demand Failed

[Guest ecard]

When I run the VBscript on your sample 6. I got error message

'Loading script 'C:/programe files/voiceguide/temp/vbs....' failed (access is denied"'

Any helps are apreciated

[SupportTeam]

Are you running the script form within the Run VBScript module?

 

Please enable logging by setting the log levels to 10 in VG.INI as per below:

[Log]

 

VoiceGuide=10

Then restart VG and make a test call which demonstrates the problem.

 

Debug Trace files will be created in VG's \log\ subdirectory.

 

Please post the traces and the VoiceGuide script used.

 

When posting traces/scripts please .ZIP them up and post them as attachments.

[Guest ecard]

Thanks for your quick response.

 

Yes, I'm runing the script form within the Run VBScript module.

 

Here's the script

 

 

Dim WordApp

Dim myWordDoc

Dim strPathDoc

Dim intRecord

 

Set WordApp = CreateObject("word.application")

WordApp.Visible = True

strPathDoc = "c:\info\prices1.doc"

Set myWordDoc = WordApp.Documents.Open(strPathDoc)

myWordDoc.ActiveWindow.Document.SendFax("5554321")

 

'always deallocate after use...

Set myWordDoc = Nothing

Set WordApp = Nothing

 

 

The attachment is the trace log

1030sw.txt

1030tw.txt

1030vgm.txt

[SupportTeam]

Can you post a screenshot of the error message which you see on the screen?

 

It sounds like you are running VoiceGuide on an account which is not allowed to run VBScripts. Try running VG when logged in as Administrator.

 

What is the "tango Access PPPoE Adapter" TAPI device which you are using on this system?

[Guest ecard]

It's my computer personall firewall cause the problem.

[SupportTeam]

Ah yes, sometimes the anti-virus applications etc will prevent VBScripts form being executed properly... Most anti-virus programs have options that allow you to enable full VBScript execution.