Voice Guide 5 Beta 8

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Will not let me access Voice Mail Box Options

 

 

165155.97 0 Loading VMB data begin

165155.97 0 Loading VMB data - about to delete old entries

165155.97 0 Loading VMB data - sorting/ordering

165155.97 0 Loading VMB data end

165155.97 0 Loaded new voicemail configuration file (XML)

165217.62 0 callstate OFFERING 66109 0 4

165217.62 0 ring 1

165223.64 0 ring 2

165223.64 0 Answer the call at 7/29/2003 4:52:23 PM

165223.64 0 lineAnswer(66109) => 66092

165223.64 0 callstate ACCEPTED 66109 0 0

165223.69 0 tapi Reply 66092 0

165223.69 0 callstate CONNECTED 66109,0,0

165223.69 0 WorkingModeTAPI=

165223.69 0 WorkingModeScript=

165223.69 0 Inband detection not enabled

165223.69 0 StartLoadedVgs at 7/29/2003 4:52:23 PM

165223.69 0 [start] Playing

165223.70 0 [start] Playing (D:\Hotline\blank.wav)

165223.83 0 PlaySoundStart ok [D:\Hotline\blank.wav]

165223.84 0 RunModule PLAY end

165226.69 0 Play End line[0] (id=194164)

165226.69 0 LsPlayMsg EV_PLAY_FINISHED

165226.69 0 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE

165226.70 0 [Welcome] Number Input

165226.70 0 [Welcome] Playing (VmailSysWelc.wav)

165226.82 0 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Voicemail Server\VmailSysWelc.wav]

165238.79 0 Play End line[0] (id=197168)

165238.79 0 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED

165240.59 0 dtmf * (42,2)

165240.59 0 LsGetNbrsRxDigits *

165240.60 0 RVreplace start (strlen>100)

165240.60 0 RVreplace end: [On {Success} Goto [Voicemail Box ] Return [Welcome]

On {Fail} Goto [Voicemail Retrieve]]

165240.60 0 Script Load C:\Program Files\VoiceGuide\system\vm\VmLogin.vgs

165241.50 0 Loaded C:\Program Files\VoiceGuide\system\vm\VmLogin.vgs into:2

165241.51 0 [VmLoginStart] Running VB Script...

165241.52 0 RVreplace start (strlen>100)

165241.57 0 Run Script waiting... (shellid=2088, process=652)

165241.66 0 cl Run_ResultReturn >>[Key_VmMmNewMsgs]{1}[Key_VmMmSavedMsgs]{2}[Key_VmMmAdminGreeting]{3}[Key_VmMmAdm

nPin]{4}[Key_VmMmAdminForwardPhone]{5}[Key_VmMmRecMessage]{6}[Key_VmMmGoVmLogin]

8}[Key_VmMmVmExit]{0}[Key_VmMmPlayMessageCounts]{#}[Key_VmRmReplayCurrent]{1}[Ke

_VmRmSaveAndPlayNext]{2}[Key_VmRmDeleteAndPlayNext]{3}[Key_VmRmPlayPrevious]{4}[

ey_VmRmPlayCurrent]{5}[Key_VmRmPlayNext]{6}[Key_VmRmPlayMessageInfo]{7}[Key_VmRm

oVmLogin]{8}[Key_VmRmExitRetrieveMessages]{0}[Key_VmAdminWelcMsgPlayCurrent]{1}[

ey_VmAdminWelcMsgDeleteAndRecNew]{2}[Key_VmAdminWelcMsgSaveAndReturn]{3}[Key_VmA

minWelcMsgDeleteAndReturn]{4}[Key_VmSendMsg_StopRecAndPlay]{1}[Key_VmSendMsg_Del

ecAndRec]{2}[Key_VmSendMsg_SaveRecAndAddress]{3}[Key_VmSendMsg_DelRecAndReturn]{

}[Key_VmSendMsg_DelRecAndReturn2]{0}[Key_VmSendMsg_StopRecAndPlayVmSendMenu]{#}[

mbId]{}[VmbLoginIntro]{none}<<

165242.51 0 task completed (shellid=2088, process=652)

165242.51 0 Could not find VGRUNRESULT_0.TXT or SHLRESLT.TXT

165242.51 0 Hanging up call... [WaitTillFinished - next module not specified]

165242.51 0 RecSoundStop ok

165242.52 0 PlaySoundStop ok

165242.52 0 fnHangupCall end

165242.66 0 callstate DISCONNECTED 66109,1,0

165242.66 0 LsAwaitingCalls EV_REMOTEPARTY_DISCONNECT

165242.66 0 Hanging up call...

165242.66 0 RecSoundStop ok

165242.66 0 PlaySoundStop ok

165242.67 0 fnHangupCall end

165242.67 0 callstate IDLE 66109 0 0

[SupportTeam]

The module VmLoginStart in script \system\vm\VmLogin.vgs was set to

 

"Wait until Program Completes"

 

instead of the correct setting - which should be:

 

"Wait Until Program Returns Information"

 

Changing that setting will fix the problem.

 

I'm attaching the updated script to this post - please place the file in VoiceGuide's \system\vm\ directory, replacing the previous file.

 

The updated script will make it into next Beta...

 

I think that all VBScript modules in the Voicemail system should be set to "Wait Until Program Returns Information"...

vmLogin.vgs