Hookflash For Dialogic Card. Vg For Dialogic

[Guest Jennifer]

Hi,

 

I tried to set the hook flash for my dialogic card.

How must I set the parameter for the card?

 

I open the Config.xml file to set the hook flash.

 

First it looks like this:

 

<Channel>

<Name>dxxxB1C1</Name>

<NetworkIf>dxxxB1C1</NetworkIf>

<Protocol>pdk_na_an_io</Protocol>

<RingsBeforeAnswer>2</RingsBeforeAnswer>

<script>C:\Program Files\VoiceGuide\System\Myscript\MY_IVRKLS.vgs</Script>

<ConfigLine></ConfigLine>

<AllowDialOut>1</AllowDialOut>

<PopupCallerId>0</PopupCallerId>

<RV></RV>

</Channel>

 

 

I insert the folowing but I don't know if I am on the good way.

 

 

<Channel>

<Name>dxxxB1C1</Name>

<NetworkIf>dxxxB1C1</NetworkIf>

<Protocol>pdk_na_an_io</Protocol>

<RingsBeforeAnswer>2</RingsBeforeAnswer>

<script>C:\Program Files\VoiceGuide\System\Myscript\MY_IVRKLS.vgs</Script>

<ConfigLine></ConfigLine>

<AllowDialOut>1</AllowDialOut>

<PopupCallerId>0</PopupCallerId>

<RV></RV>

<SetParm>

<Description>Flash time during dialing (10ms units)</Description>

<Key>DXBD_FLASHTM</Key>

<Value>10</Value>

<Default>10</Default>

</SetParm>

</Channel>

 

 

Can you help me please?

 

Thank you in advanced

[SupportTeam]

No need to move the DXBD_FLASHTM related <SetParm> node around. (It will not do anything within the <Channel> node anyway).

 

Leave the DXBD_FLASHTM related <SetParm> node where it is and just change the values...

 

The current value of 10 specifies a 100ms long hookflash.

 

What length hookflash do you want the card to issue?

[Guest Jennifer]

Hi Support,

 

>>No need to move the DXBD_FLASHTM related <SetParm> node around. (It will not do anything within the <Channel> node anyway).

Leave the DXBD_FLASHTM related <SetParm> node where it is and just change the values...

 

I don't kwow what that key is.

I only insert:

 

<SetParm>

<Description>Flash time during dialing (10ms units)</Description>

<Key>DXBD_FLASHTM</Key>

<Value>10</Value>

<Default>10</Default>

</SetParm>

</Channel>

 

 

to

 

<Channel>

<Name>dxxxB1C1</Name>

<NetworkIf>dxxxB1C1</NetworkIf>

<Protocol>pdk_na_an_io</Protocol>

<RingsBeforeAnswer>2</RingsBeforeAnswer>

<script>C:\Program Files\VoiceGuide\System\Myscript\MY_IVRKLS.vgs</Script>

<ConfigLine></ConfigLine>

<AllowDialOut>1</AllowDialOut>

<PopupCallerId>0</PopupCallerId>

<RV></RV>

</Channel>

 

 

1) Am I on the right way?

 

I am using a D/4PCIUF card and the test line is connected to a Meridian 1 pbx.

 

2)What could the hook flash time be?

[SupportTeam]

1) Am I on the right way?

No.

 

As said before: don't rearrange the Config.xml file structure - just change the settings within it...

 

2)What could the hook flash time be?

Speak with Meridian 1 pbx support people. They should advise you what length hookflash their PBX expects.

 

The default value of 100ms usually works for most PBXs.