Guest Mikelijo Report post Posted 11/17/2006 12:39 PM Hi, I have problem with transfer call using Dialout and Conference method. I have vg ver.6.0.3186, windows 2000 and dialogic D/41 EPCI. Log: 112517.13 0 VoiceGuide for Dialogic 112517.13 0 v6.0.3186 112517.13 0 --------------------------------------------------- 112517.13 0 rv global loaded >>><<< 112517.14 0 cti Inband Signaling Config file not specified 112517.42 0 init ApiMode=[DialogicGC] 112517.42 0 vm loading VMB data begin 112517.42 0 vm loading VMB data - about to delete old entries 112517.44 0 vm loading VMB data - sorting/ordering 112517.44 0 vm loading VMB data end 112517.44 0 dial DbConnectString_ADO is blank 112517.48 0 init DB Workspaces 112517.48 0 init Voicemail LoadIniSettings 112517.50 0 init temp dir exists [C:\Program Files\VoiceGuide\temp\] 112517.52 0 init read Config.xml start 112517.52 0 dxxxB1C1 dxxxB1C1 C:\Program Files\VoiceGuide\Scripts\razgovori\proba1.vgs RV= allowDialout=1 112517.52 0 dxxxB1C2 dxxxB1C2 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs RV= allowDialout=1 112517.52 0 dxxxB1C3 dxxxB1C3 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs RV= allowDialout=1 112517.52 0 dxxxB1C4 dxxxB1C4 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs RV= allowDialout=1 112517.52 0 dxxxB2C1 dxxxB2C1 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs RV= allowDialout=1 112517.53 0 dxxxB2C2 dxxxB2C2 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs RV= allowDialout=1 112517.53 0 dxxxB2C3 dxxxB2C3 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs RV= allowDialout=1 112517.53 0 dxxxB2C4 dxxxB2C4 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs RV= allowDialout=1 112517.53 0 init read Config.xml end 112517.53 0 init LineOpenDialogic dxxxB1C1 => [1] 112517.53 1 iIvrDev=1 112517.59 0 init distinct ring definitions found:0 112517.59 1 init strDlgcDevName_VoiceResource=[dxxxB1C1] (LoadXMLConfig) 112517.59 load start [C:\Program Files\VoiceGuide\Scripts\razgovori\proba1.vgs] 112517.59 MemStructVgs_ClearVgs [1] 112517.61 load end 112517.61 1 state Waiting for a call... 112517.61 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 112517.61 1 event TDX_SETHOOK, iCode=135 state=0 112517.63 1 event callstate IDLE 1 1,0,0 112517.63 1 WorkingMode@Idle= 112517.63 1 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 112517.63 1 timer clear 112517.63 1 LineState(iLineId).iVgsIdx = 0 112517.63 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 112517.63 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112517.63 1 timer set ignored - waiting for line re-init to occur first 112517.63 0 init LineOpenDialogic dxxxB1C2 => [2] 112517.63 2 iIvrDev=2 112517.69 0 init distinct ring definitions found:0 112517.69 2 init strDlgcDevName_VoiceResource=[dxxxB1C2] (LoadXMLConfig) 112517.69 load start [C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs] 112517.69 MemStructVgs_ClearVgs [2] 112517.72 load end 112517.72 2 state Waiting for a call... 112517.72 2 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 112517.72 2 event TDX_SETHOOK, iCode=135 state=0 112517.72 2 event callstate IDLE 2 1,0,0 112517.72 2 WorkingMode@Idle= 112517.72 2 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 112517.72 2 timer clear 112517.72 2 LineState(iLineId).iVgsIdx = 0 112517.72 2 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 112517.72 2 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112517.72 2 timer set ignored - waiting for line re-init to occur first 112517.72 0 init LineOpenDialogic dxxxB1C3 => [3] 112517.72 3 iIvrDev=3 112517.78 0 init distinct ring definitions found:0 112517.78 3 init strDlgcDevName_VoiceResource=[dxxxB1C3] (LoadXMLConfig) 112517.78 3 state Waiting for a call... 112517.78 3 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 112517.78 3 event TDX_SETHOOK, iCode=135 state=0 112517.78 3 event callstate IDLE 3 1,0,0 112517.80 3 WorkingMode@Idle= 112517.80 3 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 112517.80 3 timer clear 112517.80 3 LineState(iLineId).iVgsIdx = 0 112517.80 3 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 112517.80 3 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112517.80 3 timer set ignored - waiting for line re-init to occur first 112517.80 0 init LineOpenDialogic dxxxB1C4 => [4] 112517.80 4 iIvrDev=4 112517.86 0 init distinct ring definitions found:0 112517.86 4 init strDlgcDevName_VoiceResource=[dxxxB1C4] (LoadXMLConfig) 112517.86 4 state Waiting for a call... 112517.86 4 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 112517.86 4 event TDX_SETHOOK, iCode=135 state=0 112517.86 4 event callstate IDLE 4 1,0,0 112517.86 4 WorkingMode@Idle= 112517.86 4 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 112517.86 4 timer clear 112517.86 4 LineState(iLineId).iVgsIdx = 0 112517.86 4 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 112517.86 4 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112517.86 4 timer set ignored - waiting for line re-init to occur first 112517.88 0 init LineOpenDialogic dxxxB2C1 => [5] 112517.88 5 iIvrDev=5 112517.94 0 init distinct ring definitions found:0 112517.94 5 init strDlgcDevName_VoiceResource=[dxxxB2C1] (LoadXMLConfig) 112517.94 5 state Waiting for a call... 112517.94 5 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 112517.94 5 event TDX_SETHOOK, iCode=135 state=0 112517.94 5 event callstate IDLE 5 1,0,0 112517.94 5 WorkingMode@Idle= 112517.94 5 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 112517.94 5 timer clear 112517.94 5 LineState(iLineId).iVgsIdx = 0 112517.94 5 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 112517.94 5 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112517.94 5 timer set ignored - waiting for line re-init to occur first 112517.95 0 init LineOpenDialogic dxxxB2C2 => [6] 112517.95 6 iIvrDev=6 112518.00 0 init distinct ring definitions found:0 112518.00 6 init strDlgcDevName_VoiceResource=[dxxxB2C2] (LoadXMLConfig) 112518.00 6 state Waiting for a call... 112518.00 6 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 112518.00 6 event TDX_SETHOOK, iCode=135 state=0 112518.00 6 event callstate IDLE 6 1,0,0 112518.00 6 WorkingMode@Idle= 112518.00 6 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 112518.00 6 timer clear 112518.02 6 LineState(iLineId).iVgsIdx = 0 112518.02 6 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 112518.02 6 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112518.02 6 timer set ignored - waiting for line re-init to occur first 112518.02 0 init LineOpenDialogic dxxxB2C3 => [7] 112518.02 7 iIvrDev=7 112518.08 0 init distinct ring definitions found:0 112518.08 7 init strDlgcDevName_VoiceResource=[dxxxB2C3] (LoadXMLConfig) 112518.08 7 state Waiting for a call... 112518.08 7 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 112518.08 7 event TDX_SETHOOK, iCode=135 state=0 112518.08 7 event callstate IDLE 7 1,0,0 112518.08 7 WorkingMode@Idle= 112518.08 7 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 112518.08 7 timer clear 112518.08 7 LineState(iLineId).iVgsIdx = 0 112518.08 7 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 112518.08 7 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112518.08 7 timer set ignored - waiting for line re-init to occur first 112518.09 0 init LineOpenDialogic dxxxB2C4 => [8] 112518.09 8 iIvrDev=8 112518.14 0 init distinct ring definitions found:0 112518.14 8 init strDlgcDevName_VoiceResource=[dxxxB2C4] (LoadXMLConfig) 112518.16 8 state Waiting for a call... 112518.16 8 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_ONHOOK,, 112518.16 8 event TDX_SETHOOK, iCode=135 state=0 112518.16 8 event callstate IDLE 8 1,0,0 112518.16 8 WorkingMode@Idle= 112518.16 8 set LineState().hCall = 0 LineEvCallState-LINECALLSTATE_IDLE 112518.16 8 timer clear 112518.16 8 LineState(iLineId).iVgsIdx = 0 112518.16 8 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 112518.16 8 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112518.16 8 timer set ignored - waiting for line re-init to occur first 112518.16 0 init lineids in use: 0-8 112518.16 0 init route channels start 112518.27 0 init route channels => [] 112518.27 0 init no dti channels opened. Not opening signaling channel. 112518.27 0 cti //devicesCTI/ctiLink config.xml section not used in this version 112518.27 0 init read Config.xml //devicesSysManagers/StatusLink start 112518.27 0 tcpsl config.xml does not have //devicesSysManagers/StatusLink section (status link wil use the default port of 14710) 112518.27 0 tcpsl open //devicesSysManagers/StatusLink to listen on port 14710 112518.28 0 init read Config.xml //devicesSysManagers/StatusLink end 112518.28 0 init iLineDevicesControlled=8 112518.28 0 init main form load end 112518.94 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 112518.94 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=0 112518.94 1 init atidle reinit : start 112518.94 1 init atidle reinit iConferenceOtherLegLid=-1 112518.94 1 init atidle reinit : reset all LineState variables 112518.94 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112518.94 1 state Waiting for a call... 112518.94 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 112518.94 2 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=0 112518.94 2 init atidle reinit : start 112518.94 2 init atidle reinit iConferenceOtherLegLid=-1 112518.94 2 init atidle reinit : reset all LineState variables 112518.94 2 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112518.94 2 state Waiting for a call... 112519.05 3 timer fired EV_TIMEOUT_TIMETOREINITLINE 112519.05 3 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=0 112519.05 3 init atidle reinit : start 112519.05 3 init atidle reinit iConferenceOtherLegLid=-1 112519.05 3 init atidle reinit : reset all LineState variables 112519.05 3 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112519.05 3 state Waiting for a call... 112519.05 4 timer fired EV_TIMEOUT_TIMETOREINITLINE 112519.05 4 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=0 112519.05 4 init atidle reinit : start 112519.05 4 init atidle reinit iConferenceOtherLegLid=-1 112519.05 4 init atidle reinit : reset all LineState variables 112519.05 4 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112519.05 4 state Waiting for a call... 112519.16 5 timer fired EV_TIMEOUT_TIMETOREINITLINE 112519.16 5 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=0 112519.16 5 init atidle reinit : start 112519.16 5 init atidle reinit iConferenceOtherLegLid=-1 112519.16 5 init atidle reinit : reset all LineState variables 112519.16 5 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112519.16 5 state Waiting for a call... 112519.16 6 timer fired EV_TIMEOUT_TIMETOREINITLINE 112519.16 6 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=0 112519.16 6 init atidle reinit : start 112519.16 6 init atidle reinit iConferenceOtherLegLid=-1 112519.16 6 init atidle reinit : reset all LineState variables 112519.16 6 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112519.16 6 state Waiting for a call... 112519.27 7 timer fired EV_TIMEOUT_TIMETOREINITLINE 112519.27 7 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=0 112519.27 7 init atidle reinit : start 112519.27 7 init atidle reinit iConferenceOtherLegLid=-1 112519.27 7 init atidle reinit : reset all LineState variables 112519.27 7 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112519.27 7 state Waiting for a call... 112519.27 8 timer fired EV_TIMEOUT_TIMETOREINITLINE 112519.27 8 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=0 112519.27 8 init atidle reinit : start 112519.27 8 init atidle reinit iConferenceOtherLegLid=-1 112519.27 8 init atidle reinit : reset all LineState variables 112519.27 8 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112519.27 8 state Waiting for a call... 112521.13 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112521.13 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=0 112521.13 1 setting iDialoutReadyToDialout=1 112521.13 2 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112521.13 2 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=0 112521.13 2 setting iDialoutReadyToDialout=1 112521.23 3 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112521.23 3 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=0 112521.23 3 setting iDialoutReadyToDialout=1 112521.23 4 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112521.23 4 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=0 112521.23 4 setting iDialoutReadyToDialout=1 112521.34 5 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112521.34 5 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=0 112521.34 5 setting iDialoutReadyToDialout=1 112521.34 6 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112521.34 6 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=0 112521.34 6 setting iDialoutReadyToDialout=1 112521.45 7 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112521.45 7 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=0 112521.45 7 setting iDialoutReadyToDialout=1 112521.45 8 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112521.45 8 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=0 112521.45 8 setting iDialoutReadyToDialout=1 112529.27 1 event callstate OFFERING 1 2,0,0 112529.27 1 script interpretor: VgMulti v6.0.3186 112529.27 1 fired OFFERING event to listeners 112529.28 1 set LineState().hCall = 1 in LINECALLSTATE_OFFERING 112529.28 1 cid CallerID vars set (in 'offering' event) [,,] 112529.28 1 call AnswerTheCallIfAllowed from LINECALLSTATE_OFFERING 112529.28 1 rings=0, min rings before answer=0 (iCallerIdHasArrived=0) 112529.28 1 tw ring 1 112529.28 1 ring time since last ring event (sec): 0.00 112529.28 1 rings=1, min rings before answer=0 (iCallerIdHasArrived=0) 112529.28 1 should answer as number of rings reached 112529.28 1 rv clear all 112529.28 1 init LineState ResetAtStartOfNewCall. 112529.28 1 answering the call (,,,0) 112529.28 1 timer clear 112529.33 1 tw DialogicEvent 134,TDX_CST,0,0,0,DE_RINGS,ET_RON, 112529.33 1 event TDX_CST, iCode=134 state=6001 112529.33 1 LsModuleTransition : 134, [TDX_CST] 112530.02 1 tw DialogicEvent 135,TDX_SETHOOK,0,0,0,DX_OFFHOOK,CALL_INBOUND, 112530.02 1 event TDX_SETHOOK, iCode=135 state=6001 112530.02 1 LsModuleTransition : 135, [TDX_SETHOOK] 112530.02 1 event callstate CONNECTED 1 256,0,0 112530.02 1 LineEvCallState_Connected hDevice=1 params=256,0,0 112530.02 1 WorkingModes tapi= script= LineState().iState=6001 112530.03 1 Inband detection not enabled 112530.03 1 StartLoadedVgs at 11/17/2006 11:25:30 AM (VgMulti v6.0.3186) 112530.03 1 set LineState().iVgsIdx=1 112530.03 1 set sScriptToRunOnHangup=[] in StartLoadedVgs 112530.03 1 init StartLoadedVgs_InitLineState start 112530.03 1 rv add [$RV_STARTTIME]{11/17/2006 11:25:30 AM} 112530.03 1 rv add [$RV_DEVICEID]{1} 112530.03 1 rv add [DlgcNetworkResource]{dxxxB1C1} 112530.03 1 rv add [DlgcVoiceResource]{dxxxB1C1} 112530.03 1 rv add [$RV_CIDNAME]{} 112530.03 1 rvns add [PathApp]{C:\Program Files\VoiceGuide\} 112530.03 1 rvns add [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\razgovori\} 112530.03 1 rv add [$RV_CIDNUMBER]{} 112530.03 1 fn RunModule start [Play,[Play 1],1,,] 112530.03 1 tw DialogicEvent 134,TDX_CST,13587,0,0,DE_LCON,, 112530.03 1 event TDX_CST, iCode=134 state=6001 112530.03 1 LsModuleTransition : 134, [TDX_CST] 112530.03 1 timer clear 112530.03 1 Play Module start 112530.03 1 state [Play 1] Playing 112530.05 1 state [Play 1] Playing () 112530.05 1 event EV_PLAY_FINISHED, iCode=8001 state=1100 112530.05 1 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 112530.05 1 path {EV_PLAY_FINISHED} not found 112530.05 1 timer set 10 EV_TIMEOUT_HANGUP 112530.05 1 timer set 1 EV_TIMEOUT_GOTOMODULE 112531.09 1 timer fired EV_TIMEOUT_GOTOMODULE 112531.09 1 event EV_TIMEOUT_GOTOMODULE, iCode=9002 state=1101 112531.09 1 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE,EV_TIMEOUT_GOTOMODULE 112531.09 1 path {EV_TIMEOUT_GOTOMODULE} not found 112531.09 1 next module is [Run vb script:[] 112602.19 1 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 112603.19 1 timer fired EV_TIMEOUT_TIMETOREINITLINE 112603.19 1 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 112603.19 1 init atidle reinit : start 112603.19 1 init atidle reinit iConferenceOtherLegLid=-1 112603.19 1 init atidle reinit : reset all LineState variables 112603.19 1 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112603.19 1 state Waiting for a call... 112603.19 2 timer fired EV_TIMEOUT_TIMETOREINITLINE 112603.19 2 event EV_TIMEOUT_TIMETOREINITLINE, iCode=9008 state=900 112603.19 2 init atidle reinit : start 112603.19 2 init atidle reinit iConferenceOtherLegLid=-1 112603.19 2 init atidle reinit : reset all LineState variables 112603.19 2 timer set 2 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112603.19 2 state Waiting for a call... 112605.38 1 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112605.38 1 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 112605.38 1 setting iDialoutReadyToDialout=1 112605.38 2 timer fired EV_TIMEOUT_AFTERIDLE_ALLOWOUT 112605.38 2 event EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iCode=9013 state=900 112605.38 2 setting iDialoutReadyToDialout=1 112610.56 0 btn Exit (8 lines) 112610.56 1 line state = 900 112610.56 2 line state = 900 112610.56 3 line state = 0 112610.56 4 line state = 0 112610.56 5 line state = 0 112610.56 6 line state = 0 112610.56 7 line state = 0 112610.56 8 line state = 0 112610.56 1 state Exiting... 112610.58 2 state Exiting... 112610.58 3 state Exiting... 112610.58 4 state Exiting... 112610.58 5 state Exiting... 112610.58 6 state Exiting... 112610.58 7 state Exiting... 112610.58 8 state Exiting... 112611.67 0 exit closing all channels start 112611.67 0 exit close dxxxB1C1(1)=> [] 112611.67 0 exit close dxxxB1C2(2)=> [] 112611.67 0 exit close dxxxB1C3(3)=> [] 112611.67 0 exit close dxxxB1C4(4)=> [] 112611.67 0 exit close dxxxB2C1(5)=> [] 112611.67 0 exit close dxxxB2C2(6)=> [] 112611.67 0 exit close dxxxB2C3(7)=> [] 112611.67 0 exit close dxxxB2C4(8)=> [] 112611.67 0 exit closing all channels end 112612.11 0 --------------------------------------------------- 112612.11 0 Stopping VoiceGuide (Dialogic) start 112612.11 0 v6.0.3186 112612.11 0 Stopping VoiceGuide (Dialogic) end 112612.11 0 --------------------------------------------------- Share this post Link 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SupportTeam Report post Posted 11/17/2006 08:48 PM When posting traces/scripts please .ZIP them up and post them as attachments. Trace shows one call being answered and script goes to module [Play 1] which does not actually play anything. The script then hangs up without doing anything. So looks like you should look at your script design... Share this post Link to post
Guest Mikelijo Report post Posted 11/18/2006 09:21 AM I want to make a transfer call, where I am going to connect two numbers. So, I am calling one line, over the second line I am calling another number, and I want to measure the last of that call. If the call is longer than, for example, ten seconds, I should disconnect it (that is why I came in the Play module and set without sound and "on timeout 10 go to hung up call"). The problem is when the call is established, neither one or second side, are hearing nothing, but it shows like the call between those two numbers is established. Share this post Link to post
SupportTeam Report post Posted 11/18/2006 10:58 PM The problem is when the call is established, neither one or second side, are hearing nothing, but it shows like the call between those two numbers is established. Could you please post a copy of VoiceGuide's Trace Logs which captures the problem, this will allow us to see what happened. Enable logging by setting the log levels to 10 in VG.INI as per below: [Log] VoiceGuide=10 NumberLoader=0 VoicemailManager=0 EmailSender=0 TapiWrapOcx=10 SapiWrapOcx=0 Then restart VG and make a test call which demonstrates the problem. Trace files will be created in VG's \log\ subdirectory. Please post the traces and the VoiceGuide script used. When posting traces/scripts please .ZIP them up and post them as attachments. Share this post Link to post
Guest Mikelijo Report post Posted 11/22/2006 12:15 PM I set VG.ini to: VoiceGuide=10 NumberLoader=0 VoicemailManager=0 EmailSender=0 TapiWrapOcx=10 SapiWrapOcx=0 but nothing changed. Into zip file is script file and log's files. log_script.zip Share this post Link to post
SupportTeam Report post Posted 11/22/2006 11:59 PM Trace shows you are doing a Monitored Dial and Connect conference call: 131115.23 1 state [Transfer Call 11] Monitored Dial and Connect to 118 But you have selected a call progress option which does not enable voice monitoring: 131115.25 2 call progress option selected: After dialing. Listen for disconnect tones. (DX_OPTNOCON) Select this call progress option: "Voice or Answering Machine is detected. Listen for disconnect tones. (DX_PAMDOPTEN)" or just use the "Blind Dial and Conference" option. "Blind Dial and Conference" is probably what you should be using as your script does not have any "On fail" or "On Busy" type paths leaving the Call Transfer module - so there is nothing that you want to monitor by the looks of it... Share this post Link to post
Guest Mikelijo Report post Posted 11/23/2006 11:07 AM The problem has not been solved again! When I use any version of "3 way Conference call" there is a connection (call) between two numbers, but it does not disconnect when Play module works out, when it comes to hangup call module. When I use any version of Dialout and Conference, two calling parties are not hearing themselves, but it shows like there is established a connection, and when Play module works out, the call disconnect, which is what I need. This is important to me, because Play module (which does not have any audio file) determine how long is my call going to last, or after determined timeout it goes on hangup. Share this post Link to post
SupportTeam Report post Posted 11/23/2006 09:40 PM When I use any version of Dialout and Conference, two calling parties are not hearing themselves, but it shows like there is established a connection, Have you changed the Call Transfer settings to the default values - as per out previous post: Select this call progress option: "Voice or Answering Machine is detected. Listen for disconnect tones. (DX_PAMDOPTEN)" or just use the "Blind Dial and Conference" option. Please post trace showing a call transfer with the "Voice or Answering Machine is detected. Listen for disconnect tones. (DX_PAMDOPTEN)" option set (this is the default option when you create a new Transfer Call module). Share this post Link to post
Guest Mikelijo Report post Posted 11/24/2006 12:16 PM into attached .zip files is: vg.ini, log files and screen shoot (.jpg) log_ini_screen.zip Share this post Link to post
SupportTeam Report post Posted 11/24/2006 10:06 PM Trace shows: 121132.94 1 state [Transfer Call 11] Monitored Dial and Connect to 113 121132.94 2 state dialing 113 (for conference with dxxxB1C1) iXferBridgeCallsWhen=6, sCallProgressOption=DX_PAMDOPTEN (Voice or Answering Machine is detected. Listen for disconnect tones. (DX_PAMDOPTEN)) and that Dialogic card detected about that an answering machine answered the call about 10 seconds after dialing was started: 121142.50 2 tw DialogicEvent 133,TDX_CALLP,10,4,0,TDX_CALLP,CR_CNCT,CON_PAMD 121142.50 2 event AM, iCode=133 state=1922 But when VoiceGuide tries to then connect the two lines the Dialoigc card indicates taht it cannot do this: 121142.52 2 TsRoute dxxxB1C2<=>dxxxB1C1 SC_FULLDUP:ag_getxmitslot() failed: Error message = Invalid Switching Handler Bus Mode and TW trace confirms in previous checks that thei board does not have an SC-Bus or CT-Bus: 121111.906 dlgc scbus set DevType1 = LSI, sDlgcDevName=dxxxB1C1 121111.906 dlgc this channel does not link to a bus timeslot Are you sure that the cards which you are using are D/41PCI cards? Have you linked the two cards internally with the SC-Bus cable? The cards report that the telephony bus functionality which is needed to bridge two lines is not available on them. You will need to get cards that support CT Bus or SC Bus. Look at using a D/120JCT card... Share this post Link to post
Guest Mikelijo Report post Posted 11/25/2006 10:13 AM I change board parametar into Intel Dialogic Configuration Manager set BusType to SCbus, and work propretly! Are you sure that the cards which you are using are D/41PCI cards? Yes, I sure! Share this post Link to post
SupportTeam Report post Posted 11/26/2006 08:59 AM I change board parametar into Intel Dialogic Configuration Manager set BusType to SCbus, and work propretly!OK, thanks for letting us know that this setting needs to be set in the Dialogic Configuration Manager to let the D/41EPCI cards use the SC Bus. Share this post Link to post
