Outdialque.mdb Deleted Every Time Voice Guide Starts

[kb5gqo]

Hello, I've looked and see some posts where you say that design changes to CallQue should be possible. I would like to change the field length of DaysCallAllowed from 20 to 30 in order to accommodate [] around each day abbreviation. (We also want to change the RV field to memo in order to support more info being passed to the script.) Every time that voice guide re-starts that table seems to revert to the original design. Can you verify that your system works properly, and suggest what I can do to get my system to retain my design changes.

 

Best Regards,

 

Eugene

[SupportTeam]

Outdialque.mdb does not get deleted every time VG restarts.

 

It would only get deleted if the version of Outdialque.mdb present has some columns missing. VG then creates correct current version of database on restart.

 

I would like to change the field length of DaysCallAllowed from 20 to 30 in order to accommodate [] around each day abbreviation

Why would you want to use [] around day abbreviations?

 

Please indicate what data you are trying to place in DaysCallAllowed column, and why.

[kb5gqo]

Somehow we saw in your documentation that [Mo][Tu]... was what we needed to put in the field. After finding that [sa][su] were truncated, I noticed that the field length was not adequate. Now I see that the brackets are not necessary. On a related problem, our RV data is long enough that we have a problem with that 256 byte length. I see that we can change that field to a memo field and solve our problem there, however if the database keeps getting refreshed we will not be able to make that change. So... it seems like this is the easier problem to find why the database is being refreshed every time that Voice Guide starts.

 

So, any suggestions as to how to determine what to do about losing the table every time that voice guide starts?

 

Best Regards,

 

Eugene

 

btw VG Version is 6.0.3157

[SupportTeam]

Somehow we saw in your documentation that [Mo][Tu]... was what we needed to put in the field.

You would not have seen any such statement in documentation as the Help file supplied does not cover how data is stored in Outdialque.mdb.

 

So, any suggestions as to how to determine what to do about losing the table every time that voice guide starts?

Outdialque.mdb does not get deleted & restored every time VG restarts. The only reason why a new version of the database would get created would be if you have deleted some of the columns from it.

 

Please .ZIP up and post the DB that VG creates, and the version of DB which you have modified.