SupportTeam Report post Posted 08/01/2003 10:18 AM There have been a few questions for a samples script which just retrieves callers/called persons info from the database and speaks it to the caller (eg First Name, Account Balance etc.) The attached script demonstrates this - its set up to be used on outbound calls - but modifying it for inbound is easy - just change $RV_CALLEDNUMBER to $RV_CIDNUMBER in the first module. The .zip contains a script and a database of 'clients' - so to make it work you have to make sure that in the database one of the entries has a matching phone number to the number that is called... Database is in MS Access format. Collections.zip Share this post Link to post
