VoiceGuide IVR Software Main Page
Jump to content

New Features In Vg

Recommended Posts

Hello Support,

 

I have some questions about the VG Software.

 

1)

Is this in your plan to add mp3 support in the feature?

 

2)

Is this in your plan to add the feature to make VG start as a service? (included in voiceguide, instead of using third party software)

 

3)

Is this posible to change the lenght of the VG window (to have a better view of the paths)?

 

 

Ok,

 

These are my questions

 

Thanks and regards

Share this post


Link to post
1) Is this in your plan to add mp3 support in the feature?
No.

 

2) Is this in your plan to add the feature to make VG start as a service? (included in voiceguide, instead of using third party software)
Yes. This will be included in next major release.

 

3) Is this posible to change the lenght of the VG window (to have a better view of the paths)?
Are you referring to the module's properties window? Right now some can be resized to display more path and some cannot. Which window in particular are you referring to?

Share this post


Link to post

1) Is this in your plan to add mp3 support in the feature? No.

 

The reason why I asked is because I want to setup an Music IVR System. I don't know if it is posible.

Is there a way to pause a sound file with the telephone keys?

 

 

3)

Is this posible to change the lenght of the VG window (to have a better view of the paths)?

 

I was not clear. I meant to say: The size of the Voice Guide window. When you start Voice Guide a screen appearce on the desktop. The window which shows that Voice Guide is running.

 

Thank you

Share this post


Link to post
Is there a way to pause a sound file with the telephone keys?
Yes. This can be done in any Play module in VoiceGuide for Dialogic.

 

The size of the Voice Guide window. When you start Voice Guide a screen appearce on the desktop. The window which shows that Voice Guide is running.
In VoiceGuide for Dialogic you can switch between 'short' and 'long' view, which changes the number of lines visible between 4 and 30 - which is not really usefull now that the Line Status Monitor is used to track what each line is doing.

Share this post


Link to post

Hello Support,

 

I am sorry that I not clear.

 

I mean changing the width: <-------------------------------> (Left to right)

 

I don't know if I read it in the vg.ini file where to change the width of the vg window.

 

Is this posible?

Share this post


Link to post

Width of that window cannot be changed.

 

Width of Line Status Monitor can be changed.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×