Dialogic Card

[Guest chrisha]

How many 4 port D/4PCIUF and D/4PCIU4S Dialogic Card will I need to support 30 channel? Does this Dialogic Card work as an E1 Card?

 

Thank you

[SupportTeam]

The Dialogic D/4PCIUF and D/4PCIU4S cards each support 4 analog ports.

 

You can have multiple cards in one machine.

 

To use an E1 connection you should use the D/300JCT card.

[Guest chrisha]

So is the voiceguide works well with this D/300JCT card? How much will it usually cost us for a new one?

[SupportTeam]

Yes, VoiceGuide works with the entire range of Dialogic's T1 and E1 cards. This includes the DMV range of cards as well (DMV480, DMV600, DMV1200 etc).

 

For cost you should contact your local Dialogic reseller (or look on Ebay for used card pricing).

Which country are you located in?

[Guest chrisha]

Thanks. I'm Located in the Philippines.

[SupportTeam]

You can also contact sales@voiceguide.com for pricing on new Dialogic cards.

[Guest chrisha]

What is the dialer in this VoiceGuide Enterprise+Dialer 30 line license?

[SupportTeam]

From: http://www.voiceguide.com/vgFeatures.htm

an add on option for VoiceGuide Professional and VoiceGuide Enterprise which adds outbound dialing capability to VoiceGuide. The Dialer Add-on is required whenever the system needs to make an outgoing call on a new line. This is used for applications like:

Message/Script broadcasting to a list of telephone numbers.

Forwading recorded voicemail messages to another phone number.

Making outgoing calls loaded using the Send Phone Message module, the Dialer_OutDialQueAdd function, OutDial_New.xml file etc.

Dial and Conference transfers - otherwise known as 'Tromboning' transfers - where a call on a new line is made to the number to which the call is to be transfered to, and the new outgoing call is connected to the exiting call on the systm. (Normal 'hookflash' transfers do not require the Dialer)

 

Also see: http://www.voiceguide.com/vgDialer.htm

[Guest chrisha]

If i want to use the D/300JCT - E1? What will be the Hardware System requirements Suitable for this 30 channel E1? Does it also perform well in a Windows 2003 Server?

[Guest chrisha]

If i want to use the D/300JCT - E1? What will be the Hardware System requirements Suitable for this 30 channel E1? Does it also perform well in a Windows 2003 Server?

[SupportTeam]

What will be the Hardware System requirements Suitable for this 30 channel E1?

Pentium 2GHz system with 1GB RAM.

 

Does it also perform well in a Windows 2003 Server?

Yes.

[Guest chrisha]

How can I have the USIs?

 

I have here some questions I need to know before i order a voice guide.

 

This what we are planning to do. We will have two servers with a 30 channel dialogic card each. each server will be use for 30 units computer. Do i need to have 30 USIs, 30 Enterprise lines for each computer? or I need to have only 2 Enterprise for the 2 servers?

 

Need your reply Asap.

 

Thank you

[SupportTeam]

Each server will have a 30 line VoiceGuide license on it.

 

Each server will have one USI (UniqueID) - it will be the serial number of the Dialogic card in the server.

[Guest chrisha]

Does Voiceguide also capable of using an IP Address for call transfer instead of an ISDN?

[SupportTeam]

Not directly.

 

You can connect VoIP lines to the Dialogic card (via a VoIP<->Analog adaptor) and transfer calls to that VoIP line via the Dialogic card.

[Guest chrisha]

Any specific model of an analog adaptor?

[SupportTeam]

The VoIP supplier which you select will advise which adaptors work with their service.

[Guest chrisha]

Need a driver for D/600JCT-2E1. where can I find 1.

[SupportTeam]

The Dialogic System Release drivers are available for download. Links are specified on our Recommended Hardware page.

 

For D/600JCT-2E1 you should be using the SR6.0 drivers.