Record Module

[Guest fsoudbakhsh]

Hello,

I have design my script the way that any time some one leave me a message, the message email to my yahoo account email.

 

this procedures was works fine until for some reason recorder module will hung up before it take one the path I have given to it.

 

I have zipped, my VG script, log file, and configline for you. Please see it attached to this topic. Would you please let me know what happened that recording module it doesn’t take path?

 

Thanks

log.zip

[SupportTeam]

Trace shows that caller hung up while the recording module was recording.

 

When caller hangs up the script finishes.

 

If you want to something to occur after caller hung up then you should use the "On-Hangup" script.

 

See: http://www.voiceguide.com/vghelp/html/Call%20Finish.htm

110043.38 2 state [Recordhelp] Recording

...

110056.44 2 tw DialogicEvent 134,TDX_CST,0,0,0,DE_LCOF,,

...

110056.58 2 path {DE_LCOF} not found

110056.59 2 RecEndTime=39656.58, RecStartTime=39643.41, Diff=13.17188

110056.59 2 rv rec length: Recordhelp_RecLen100ms = 122

110056.63 2 rv add [Recordhelp_RecLen100ms]{122}

110056.64 2 rv add [Recordhelp_EndRecCause]{LoopCurrentDrop}

...

110056.66 2 state Hanging up call... [LsRecRecording LoopCurrentDrop detected]

[Guest fsoudbakhsh]

Thanks, it works fine now with On-Hangup script.