Easy: Direct Incoming Messages To My Audio Player

[strazco]

This should be easy and I can't find the appropriate setting: in addition to recording incoming calls to a .wav file, I'd like to 'stream' them over my audio device as well. That's all I'd like - nothing too fancy. Please let me know.

[SupportTeam]

If you do not mind having a bit of delay between the actual recording and when that recorded portion is streamed then you could just have an external program read the file as it is created on disk and stream it. You could start this external program just before recording starts and the program could monitor the file as it appears on disk and then read it from there and stream it.

 

You could contact sales@voiceguide.com for more information on getting such an application.

 

If you require that the recorded stream be sent out to another device by VoiceGuide directly this will require modifying the Record module. Please contact sales@voiceguide.com for information on how this feature could be added.

[strazco]

All I hear is "contact sales" which probably means "additional fees". This is not the type of reply I would have expected in a support forum. How about sample snippets and the like?

[SupportTeam]

If the solution to stream from the file on disk is adequate or your needs then you would need to find (or create) a program which can do that and run that program form VoiceGuide's Run Program module.

 

Searching "stream from .WAV file" on Google did bring up a few hits, inlcluding this one: http://www.vbaccelerator.com/home/vb/code/...yer/article.asp

 

Whatever program you select it would have to be capablee of accepting the filename of the sound file to stream via command line or similar, so it can be told what file to stream.

 

If you are using VoiceGuide for Dialogic then note that VoiceGuide for Dialogic does not save the file as .WAV until after it finishes the recording fully, so any streaming using this approach would need to commence after the file is fully recorded.

 

If you are using VoiceGuide for TAPI then note that each of the TAPI devices saves recorded data in it's own way, so you would need to look into that separately if you're using a TAPI device.

 

If you require that the recorded stream be sent out to another device by VoiceGuide directly this will require modifying the Record module. Please contact sales@voiceguide.com for information on how this feature could be added.

[SupportTeam]

If you just want to play a .WAV file after the recording has been completed (and not play it while it is still being recorded) then have a look at Example 3 in the Help file's entry on Run Program Module: http://www.voiceguide.com/vghelp/html/modRunProgram.htm

 

Example 3:

 

Sound Recorder application specifying that it should play the specified sound file and then close afterwards using this command line:

 

sndrec32 /play /close c:\test.wav

 

The Media Player application can also be used for this purpose:

 

mplayer /play /close c:\test.wav

 

If you are finding that the program does not run as VoiceGuide cannot find it then try specifying the full path to where your program is on your system. For example, the Media Player program on some systems is actually in:

 

C:\Program Files\Windows Media Player\mplayer2.exe

 

which would make the actual command line required to be used in the Run Module:

 

C:\Program Files\Windows Media Player\mplayer2.exe /play /close c:\test.wav