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Dialogic Dm/f240-t1-pci

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I have a Dialogic DM/F240-T1-PCI card. It's listed as a fax card. The software is presenting the 24 lines but the card is not answering calls.

 

Should this card work with the VoiceGuide system?

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That card is a fax only card. It cannot play/record sound files and listen out for DTMF tones. It's unsuitable for use with IVR systems.

 

You need to use a D/240JCT card.

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