Non-technical Question

[Guest art]

I've bought VoiceGuide Enterprise License (4 line), i've got a registration code, but our accountant need an invoice. Please, send it to me.

My registration details are:

 

[removed]

 

And about your mail system: it can't receive letters from me. I've tried some different mail provaiders, but your server returns an error. Here is info (i've changed my e-mail):

 

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 

sales@voiceguide.com

retry timeout exceeded

 

------ This is a copy of the message, including all the headers. ------

 

Return-path: <xxxxxx@mail.ru>

Received: from [194.67.57.162] (port=1048 helo=f92.mail.ru)

by server21.ipslink.com with esmtp (Exim 4.63)

(envelope-from <xxxxxx@mail.ru>)

id 1HWtwN-0006Jq-Ba

for sales@voiceguide.com; Thu, 29 Mar 2007 06:41:21 -0600

Received: from mail by f92.mail.ru with local

id 1HWtwM-0006dZ-00

for sales@voiceguide.com; Thu, 29 Mar 2007 16:41:18 +0400

Received: from [212.44.132.26] by win.mail.ru with HTTP;

Thu, 29 Mar 2007 16:41:18 +0400

From: =?koi8-r?Q?=E1=D2=D4=C5=CD?= <xxxxxx@mail.ru>

To: sales@voiceguide.com

Subject: =?koi8-r?Q?RE=3A_VoiceGuide_Order?=

Mime-Version: 1.0

X-Mailer: mPOP Web-Mail 2.19

X-Originating-IP: unknown via proxy [212.44.132.26]

Date: Thu, 29 Mar 2007 16:41:18 +0400

Reply-To: =?koi8-r?Q?=E1=D2=D4=C5=CD?= <xxxxxx@mail.ru>

Content-Type: text/plain; charset=koi8-r

Content-Transfer-Encoding: 8bit

Message-Id: <E1HWtwM-0006dZ-00.xxxxxx-mail-ru@f92.mail.ru>

Edited 03/30/2007 07:12 AM by art
removed user personal details

[SupportTeam]

OK, will arrange for invoice to be resent.

 

We had some problems with email for about a 12 hour period but they should all have been resolved about 8 hours ago.

 

Please let us know by posting here if you experience any more problems.

[Guest art]

I've got it. Thanx a lot for quick reply