Auto Dialer Monitoring

[Guest Bank Transactions2]

Hello,

 

Is there a way to look with in the access program and see if a number had been dialed by the dialer? Or just the log?

 

Is there a way to easily monitor where (at which number) the dialer stops? And a way to restart at the same number if we would like?

 

I believe it does this automatically?

 

We would like to keep a running tab of numbers called and not call those numbers if we have not had success...is there a way to keep these numbers in access?

 

Also, it seems access files become extremely large after about 15K numbers...Are there other file formats our another way to use access and keep the file sizes down?

 

Thanks

 

Zombie

[SupportTeam]

If the number has been dialed then the "Retry" count would be decremented.

 

If the dialed number has been answered or exceeded the number of retries the entry is deleted from the database.

 

Log files are created of all numbers dialed and answered or not answered etc. but if you want to keep hose numbers in database then you would need to save entries into your own database from within the scripts which are ran when call is answered or exceed the number of retries.

 

Also, it seems access files become extremely large after about 15K numbers...Are there other file formats our another way to use access and keep the file sizes down?

You could try using SQL Server or MySQL etc. Instructions on migrating to other DBs are in the Help file.

 

You could probably also setup some triggers within the SQL Server or MySQL etc. DB which backup rows when VG issues the SQL command to delete them...