mehdi_h Report post Posted 04/21/2007 01:01 PM Hi I'm making outdialing calls. I would like to store in a Access Database the dialed numbers and other informations even before any anwsering call in order to be able to display the calls history. I know that these info are available in separated txt files but I would like to have this done in the DB how can I reord these information just after the call is initiated. Tkx Share this post Link to post
SupportTeam Report post Posted 04/21/2007 09:06 PM There are a number of approaches: - The extra information could be stored in a Result Variable associated with the call. - You could either add extra fields to the database which would store the call related information you require. - You could create a new table (or even a new database) and store the information there. You would need to write your own functions/programs which would set/read/update these extra information fields... Share this post Link to post
mehdi_h Report post Posted 04/22/2007 07:48 PM OK but my problem is that I want to make these operations as the call is initiated and not necessarly anwsered. And If I understand well any script can be run only if the called has anwered? Share this post Link to post
SupportTeam Report post Posted 04/23/2007 12:44 AM We could make a modification to VoiceGuide to run a script/program of your choice at the same time as the call is retrieved form the database and is about to be dialed. Please contact sales@voiceguide.com for cost of having this modification made for you. Share this post Link to post