timc Report post Posted 04/24/2007 02:34 AM Is it possible to use TAPI integration in the new version of VG for Dialogic 6.0.3310. According to Panasonic it is not possible to obtain CLI and DNIS from Inband Signalling, hence you have to use either CSTA or TAPI integration to get the information. I have installed the Panasonic TSP drivers and the USB drivers which connect to the PBX fine. My VG.ini does not contain the TAPI section as described in this article, so I have added it (see attached). However when starting VG there is nothing to suggest that the TAPI device is being started or used when a call comes in. I have attached logs which include VG startup and 1 call in which hangs up at welcome message. Do you have a CSTA interface to the Panasonic from VG or do you know anyone who has done this? Thanks! LogsandConfig.zip Share this post Link to post
SupportTeam Report post Posted 04/24/2007 02:53 AM We can supply the CTI integration module which will integrate with the PBX using the TAPI interface. This module has been used to do CTI integrations with Panasonic PBXs before. Please contact sales@voiceguide.com for more information and pricing. Share this post Link to post
