Guest miva Report post Posted 05/08/2007 03:20 AM Hi there, I have a client who has invested heavily in an IVR using Synway's Telephony PCI Card (SHT-8B/PCI 2.0) and they are not happy with it. The issues they are experiencing may lie with the software they are using. They would like to use something different and before I suggest VoiceGuide to them I wanted to gather opinions on the Synway card and VoiceGuide both independantly and how they work together. Looking forward to hearing from any of you. Share this post Link to post
SupportTeam Report post Posted 05/08/2007 05:47 AM We have not tested the Synway card ourselves so we cannot comment. I understand that they have TAPI/Wave drivers available for them, so you may be able to try using VG for TAPI and see if this combination meets the clients needs. If you do happen to encounter any issues with using Synway with VG for TAPI we would endeavor to resolve them - just supply the VoiceGuide traces capturing any problems. Share this post Link to post
Guest KGAO Report post Posted 05/30/2007 09:13 AM Synway voice board and USB do not support TAPI,there is no word saying they support TAPI. Share this post Link to post
