Slow Response By Attendent To Tone Command

[Necser]

Hi, I'm still in testing phase. I have built my own script. the caller presses 1 during the message to go to the next menu, but the sytem still playes the message for another 1 sec or so, then takes the caller to the correct menu.

Is there a way to speed up this process, and the system respond to be immediate?

 

I think that voicemodem i am using is the reason for that, but would still like to make sure that this problem will not be back with the dialogic card.

[SupportTeam]

Some modems take a long time to stop playing a sound file - getting a different modem is the only solution in these cases...

 

Such problems do not happen with Dialogic cards.

 

Related thread:

http://katalinatech.com/forums/index.php?a...ct=ST&f=2&t=494