woop Report post Posted 07/31/2007 06:34 AM I have 8 lines for my VG and I have a dialogic card. I have configured 6 scripts(which are same) on line 1-6 and on the remaining 2 lines I have configured another script (the 2 scripts are same). I want to have all the 6 lines under one phone number. i.e, when a person calls the line 1234567, the first line answers, else if it is busy, the second line answers. But the phone number has to remain the same for all the 6 lines. Most important, I want to have caller ID on all the lines. I have already configured it on voiceguide.I want it to be the same with the second scripts. What should I do? Do I have to configure anything on voice guide or I have to contact the line provider?What kind of service should I ask them? Share this post Link to post
SupportTeam Report post Posted 07/31/2007 06:51 AM You should contact the telephone line provider and ask them to setup your lines in such a way that calls to one number arrive on the 6 lines you select. Different carriers call this service/setup by different names, but it's a very common type of configuring multiple lines and everyone in the phone company will know what you mean when you just call them and explain what you need. Share this post Link to post
